I have visited this location a few times with zero issues. I'm not a fan of blood draws and always…read moreseem to get out of there with no incidents and very helpful people. Today was different. The gal who helped me was rude, no name. Appeared to use the largest needle possible to take blood (never required)- I can barely bend it now along with the a large red spot and bruise. Rookie in the house? Possibly but it's a busy place and she's jamming needles like she's practicing on fruit. Never again!

After making an appointment, she was 15 minutes late. There is only one person on staff. I needed…read moreblood work and she missed the vein and could not find a vein after 10 minutes. I left and was willing to go to another lab.

Very disappointed with my experience at Labcorp. I scheduled a drug test appointment ahead of time,…read morebut when I arrived they still treated me like a walk-in. On top of that, I went to the address they assigned me to, only to be redirected to another building afterward. The location was clearly short staffed and disorganized, which led to long wait times and unnecessary stress for something that was supposed to be simple and time-sensitive. There seems to be no point in making an appointment if you're not actually prioritized when you arrive. Overall, the experience felt unprofessional, poorly coordinated, and frustrating. Communication and scheduling need serious improvement.

I'm giving the 3 starts for the tech notion that drew my blood…read more The older woman at the front desk was HORRIBLE, RUDE, SLOW..... non helpful not only to me but to the 15 plus people standing there waiting to get labs drawn while to 2 techs waited for her to get the people in.... EITHER hire a new person with personality... and manners or get this person some help.

Elaine was a wonderful phlebotomist! I had to have a lot of blood drawn and it was basically…read morepainless! Place was incredibly hard to find with Google map.

I had an appointment for bloodwork at 11:00 AM, but by 11:20 I still hadn't been called in. I…read moreunderstand that delays can happen, but there should at least be some communication or respect for patients' time. Otherwise, what's the point of making an appointment if you can't be seen on time? Another concern is privacy. Staff were calling out the names of the blood tests patients were having while standing in the waiting area, where everyone could hear. Medical information should be discussed more discreetly and in a private setting, not in front of other patients. Very disappointing

I visited Quest Diagnostics to drop off a sample for testing, which was an easy process for the…read moremost part. Since I live closer to the downtown Bellevue Safeway location, I first went there around noon, as Quest Diagnostics is located inside Safeway. Located by the pharmacy area, Quest Diagnostics has a separate room for customers, which I didn't realize until I was searching for it. I must've passed by this room so many times when I've shopped at Safeway. When I walked in, there was no one there and the room was empty. There was a sign by the front desk area that said to sign in, with an arrow pointing to something, but there was no touchscreen tablet or device to do so. I decided to sit there for a bit, to see if someone was around. Someone with a white lab coat walked in (not sure if she was with QD or the pharmacy), as she was unlocking the door to a room. I asked her if there was anyone around with QD, and she said that they were all out at lunch. Since it was the noon hour, I assumed that it was until 1PM, so decided to do some errands around east Bellevue and would visit the other Safeway location. It would be nice for this location to have some signage of availability, so customers aren't waiting around for an hour. Which brings me to the review for this Quest Diagnostics. Just like the downtown Bellevue location, QD was located near the pharmacy area inside Safeway, with its own separate room. I walked in and saw that the front desk had a sign, indicating that employees were out to lunch and would return at 1PM. There was also a tablet where you could sign in, and after doing so, your name is on the TV, so you can see how long the wait time is. This was a much better experience than the downtown Bellevue location! Once I dropped off the sample, that took less than five minutes with the employee who helped me, which was an easy peasy process. I would recommend visiting this location in Bellevue for a more transparent and pleasant experience.

My mother did a few tests in May. The test report shows one of tests (CBC) was unable to perform so…read morewe called billing department to see whether we can get the refund for that test. The customer representative who received the call was very rude and made hard on us. She first said we didn't do that test, but I said we paid for all tests (because my mom doesn't have insurance so we have to pay beforehand) then she said that test is free so we still can't get the refund... I am not if I can trust her. I don't think I get any help! It's a really bad experience. Other customer representatives might be nice but I will still try to avoid this place next time!

Great customer service! I am going back on Monday afternoon. Top notch company and will go back…read moreagain.

Conveniently located in the back of the Safeway in Bellevue. Michelle was very professional,…read morefriendly and was able to get my blood on the first poke (I have little veins lol)! I liked the ease of making an appointment online and the convenience of the location! Not too big, however, spacious enough to allow some social distancing. You can walk-in or make an appointment. Great location if you're in the area, plus you can do some grocery shopping when you're done!

Mixed feelings. The workers clearly care and are hardworking. Nothing but compliments for the…read moreworkers. They are exemplary. That said waiting times can be very random/bad even with appointment. I don't blame the employees I blame the company. Also health insurance is annoying. That's just a sad fact of life I guess.

Drop off for testing. Easy peasy. Friendly worker there who helped me. It's tucked away amongst…read morebuildings and not a ton of parking but I didn't have any issue mid morning.

After years of hard drug abuse, my husband and I came to Dr. Scott Greenspahn out of desperation to…read moresave our lives. We tried everything and nothing worked. Until he put us on the Suboxone program. We have both remained abstinent, with zero relapses. Dr. Scott has an educated, intimate knowledge of how to successfully keep his patients safe and comfortable on Suboxone, and even more importantly how to get us off. Stopping this medication is a long, arduous process and Dr. Scott has the exact protocol to do so SUCCESSFULLY. He has stuck by us through the years and has singlehandedly KEPT us clean, sober and thriving!

Dr. G is fantastic. No wishy-washy stuff. Friendly, willing to spend the time he needs to get to…read morethe bottom of situations. And a straight shooter, not willing to waste time on things that don't have a high likelihood of success.

I've had nothing but good luck dealing with this organization. They have always been responsive to…read moreany requests we have made. Their personnel are quite polite and sensitive the comfort of the patient. While in the waiting room during one of our bi-monthly visits, a woman came in and wanted an infusion. She was told she didn't have an appointment, to which she replied 'Well, I'm here now'. To my amazement, they worked her in and she got her infusion. While I (and I'm sure they!) definitely would not suggest this approach whatsoever, it does show how much they work to accommodate their patients. I definitely would not try that with my Overlake GP in Issaquah, where when I was 20 minutes late due to traffic, was told to leave and reschedule weeks/months out. I saw the low rating here, with very few responses, so felt I should comment as to our very good experiences with this organization.

I was experiencing chronic pain and flare up with hands and after visiting with my primary care…read moredoctor and some test results, she gave me a referral for a couple of doctors. I originally tried to book with Dr Dada but learned she was not accepting new patients. And I wasn't even sure that I wanted to keep my appointment after that. But let me tell l, am I ever so glad I did. My initial appointment was with Dr Lai. We went over Rheumatoid Arthritis and what it looked like and he broke down diagnoses and treatments. After additional testing where my markers didn't come back super high, but I knew the pain I was having wasn't fake. They really listened to me and treated me with care and concern. I've since been visiting with a PA, Christopher D, and his care and bedside manner is top tier. The treatment plan and follow up plan is helping to manage my pain. And for that I'm grateful. The staff at the desk is friendly and helpful. You do have to wear a mask in the entire facility. I did not understand this at first but knowing the people who come here are dealing with auto immune issues, I really respect that they do this.

Very disappointing - they don't seem to care about patients much. I scheduled a scan 6 weeks in…read moreadvance - they cancelled 4 days in advance, offered me a reschedule for 3 months in the future, and made zero effort to try to be flexible with my schedule. Also - the person who called me was quite brusque, and blamed the technician rather than the company that makes no plans for a backup when their technician is unavailable. Think about this - early detection is important in treatment but Overlake Imaging is fine making people wait months to get test results.

Horrible care. They are only interested in making money on expensive and unnecessary treatments…read moreand causing you to need them.

Stopped by Kaiser in Factoria for a COVID shot and had a great experience. There was no line to…read morecheck in on the first floor, and parking was easy. After checking in, I filled out a short questionnaire to give to the nurse. My wait was about 12 minutes before getting the shot. The whole process was quick, organized, and only mildly uncomfortable. I'll definitely come back here for future flu shots or vaccines because everything was efficient and stress‑free.

You would think a medical building would have the intelligence to make the entrance handicap…read moreaccessible when they're working on the entrance but just like Bellevue has an issue with they don't understand that. Yeah you can go in a wheelchair in the front door and then we take the front door away. oh don't worry we'll make a jagged, broken sidewalk and entrance so you can almost trip and fall and die on your way in so then they can take care of you. We need stop giving able body people jobs that can't do them properly.