I'm shocked at the reviews for this location. So much so, that I had to double check I had the…read moreaddress right. I've been having regular blood work done for the last 6 months or so at another local company, which has been an absolutely miserable experience. I decided to change it up and try Quest and the experience was excellent. There is no front desk, so you have to check in using the iPad in the waiting area, but if you book in advance, it's very easy. I was in the waiting room for about 5-7 minutes, blood drawn and out the door within 15-20. Very organized and clean, friendly staff. Highly recommend. I will definitely be back.

Excellent service. Exactly on time. Samantha was fantastic. I don't like blood being taken. She…read moreimmediately recognized it and put me at ease. She is super! Thanks Samantha.

I was hesitant to book an appointment with a 2 Star rating, but it was the closest Labcorp…read more Come to find out, it was one of the best experiences I have ever had going to Labcorp. Jaylee was professional and kind, even though I was the last patient of the day. I could tell she had a long day as they were understaffed, but she still greeted me with a kind smile and was professional. Don't let the 2 Star rating scare you away.

Ariana is the best phlebotomist I've ever had and I am not young! She has a great touch and is very…read moregood at her job!

I'm a long time client and have seen Quest evolve in an efficient and well executed operation with…read morefriendly and professional staff. The Naples office on Neopolitan is our family's location.

Care Quality. I came in for bloodwork and urine specimen. They handed me the urine specimen bottle…read moreand said that I could just to knock on the door and they would let me in. I returned in a matter of five minutes, and apparently they decided to close without explaining that they would close in five minutes . they saw me at the door but the door and wouldn't let anybody in. They are very rude and unprofessional. I would not use this location on Fowler Street.

I have had many types of lab work done here. All the staff have been courteous, efficient and…read morepersonable. And the lab results are sometimes available the same day the lab work is performed.

I am a patient of Dr. Irani office. I am a type one diabetic. I called in to the office for an…read moreappointment. I haven't been in to see them in about over a year. Which has never been a problem before. My prescriptions had completely ran out and I need at least a re-up on my Dexcom monitoring device, which has nothing to do with my blood sugars other than monitoring. The nurse told me I have to be seen with bloodwork done. I told her I am in debt with LabCorp and I couldn't afford bloodwork at this moment. I just need sensors prescription re-up that will give me time to pay off LabCorp and get blood work done so they can assess my insulin needs. I've always understood the protocol and I don't have a problem with it. With even the fact that I am in a hardship situation financially she still would not do the prescription or talk to anybody about it. I have never been retreated so coldly and rudely to have a protocol put above my life. I would've even have taken a sample but no, I guess it's either get your blood work done or die. So I hope anybody reading this understands what they're getting themselves into when they go to this doctor's office. Dr. offices are supposed to help people not make things worse. I've always been a good patient for them and now it seems I am not.

Great care clean on time for appointments good doctors great location staff was very helpful and…read morenice

Yeniel Campbell was very professional and was great. She took me early instead of having me sit in…read morethe waiting room. I really Thanks her for that.

The tech Maria M at this location was surely and had an attitude from the onset. She was almost non…read morecommunicative, mumbled, and moved very slowly. I asked if something was wrong and she said she was sick yet didn't even pull up her mask. I told her I felt for her that she was sick which she didn't acknowledge. My husband left before his appt so he didn't need to deal with her. We'll not return.

This morning was my 2nd time at this location. The lady at the front desk is so polite and nice…read more She was also the one that took my labs and was gentle and kind. If you do not have an appointment, you need to expect to wait. Don't give the ladies in the office attitude because of how long your wait is. People with appointments come first and will go ahead of you. If you need to get in quick and out then make an appointment in advance. I saw so many rude people and it was all because they had to wait.

The facility is clean. I have been going to this location for two years regularly. The staff had…read morealways been accommodating and courteous, however, this time, unfortunately I cannot say the same. There was a little confusion on my lab order papers and it was straightened out very nicely with the person at the window. An employee, by the name Leslie who was very rude, abrupt and loud implying that I was not grateful for the services. Other patients looked at me in shock. She shows no compassion towards patients and I feel she is unfit to provide services, especially at this location where there are a high percentage of elderly people.

I have been here twice. The only reason I'm giving it two stars is because of the receptionist that…read moreI encountered the second time. Though not the friendliest, she wasn't nearly as bad as the man or the previous woman I had the displeasure of interacting with. The man is rude. Has this tone of voice as if he was talking down to people! You're working in a clinic, if you're not content with your job, find one that you are. This is customer service. I'm baffled by how they can let people like them working here. Extremely disappointed. Would not come back here again.

It's been 7 days and I've called 25 times not even an exaggerated number I've left three voicemails…read moreand they still won't give me my results

I came in to get blood work done and I had no appointment, it was very easy to sign in and the…read morestaff was very helpful and friendly. Even though I had no appointment I only waited for maybe 25 minutes total and the waiting room was full. I was very pleased with the speed and customer service. Great experience

Ok what do you say about a place you get your blood drawn...right! Well they are very nice and…read moreprotect your privacy Bonita one not to long wait as walk in

Best staff! All the way around! Thank you for being so…read morekind! Sherry " not sure I spelled correctly". The kindest and most personable called me in! Dawn the Mammogram tech was wonderful! Best I have experienced in years. James the MRI Tech super kind and considerate All around It was so refreshing as so many places have lost the kindness and connection factor! Blessings J

Horrible check-in. Website difficult to use. Untrained receptionist. No one makes you feel…read morecomfortable during the procedure