I am a patient of Dr. Irani office. I am a type one diabetic. I called in to the office for an…read moreappointment. I haven't been in to see them in about over a year. Which has never been a problem before. My prescriptions had completely ran out and I need at least a re-up on my Dexcom monitoring device, which has nothing to do with my blood sugars other than monitoring. The nurse told me I have to be seen with bloodwork done. I told her I am in debt with LabCorp and I couldn't afford bloodwork at this moment. I just need sensors prescription re-up that will give me time to pay off LabCorp and get blood work done so they can assess my insulin needs. I've always understood the protocol and I don't have a problem with it. With even the fact that I am in a hardship situation financially she still would not do the prescription or talk to anybody about it. I have never been retreated so coldly and rudely to have a protocol put above my life. I would've even have taken a sample but no, I guess it's either get your blood work done or die. So I hope anybody reading this understands what they're getting themselves into when they go to this doctor's office. Dr. offices are supposed to help people not make things worse. I've always been a good patient for them and now it seems I am not.

Great care clean on time for appointments good doctors great location staff was very helpful and…read morenice

Be prepared to get ready and wait. Made an appointment, checked in with receptionist, and then she…read morejust walked away. Walk-ins were seen prior to people with scheduled appointments. It's nearing lunchtime and I fear we will be sitting in wait room while staff dines.

For international travelers trying to get covid tested. These guys are the best for service and…read moreaffordability. Do not waste time and money looking for test services anywhere in the area. This is the only lab service company that will bend over back words to accommodate travelers. I had three missed flights and lost a weeks pay trying to deal with other incompetent labs and testing facilities. It's nice to see there are still some great independent family run companies left in Florida that really make a difference. Sincerely, Mr. JR Swales Toronto.Can.

The staff over the phone on the previous day seemed annoyed with all my questions therefore I…read moreexpected mediocre service. Nonetheless, I made the appointments for my two young children to get the Saliva COVID-19 test for travel purposes. Much to my surprise the young lady that came to our car was extremely professional and courteous. The wait time was minimal. Overall my experience was good and I would recommend this test and testing location.

The absolute best lab in the area! Not only were they able to do a difficult and complex test that…read moremost labs in the area are unable to do, but they are so incredibly kind, very reliable and are sure to make you smile (and who smiles while getting blood drawn?) You will leave feeling relieved that the experience was much less stressful that you thought. They understand that the people going into the lab are already stressed from either being sick or just the hassle or having blood drawn; so they are sure to make your experience peaceful! I'm looking forward to using this lab in the future!

I have nothing bad to say about this place. Every time I come in the staff is nothing but kind and…read morecourteous. The doctors have always been good for me. The level of care has always been excellent.

I had to go in because I had pain in my left Flank for a week and I didn't have a doctor down here…read more I went on their website site and pre-registered in the morning for an 10:45am appointment time which also lets you set up your information in MyChart for correspondence and test results. I would recommend doing this if you aren't already in the system. They were very helpful when I got there to check in, I only had to wait 20 minutes to see the doctor. The doctor checked me over and was very friendly and informative, he thought it might be a kidney problem and ordered a CT scan and referred me to a Urologist. They were able to set up a CT scan that same day at 2:00pm in the afternoon down at the Bonita Health Center. I arrived at 1:50 and they got me right in for the scan, and at 2:35 the results were already in MyChart and I was able to sign in and read the test report. I would highly recommend using this facility, the care and speed getting a CT and the results the same day was outstanding.

I had the best blood draw experience of my life with Tammy and Bear. They were accommodating, kind,…read moreand compassionate during my visit. They worked together so beautifully. Tammy was so good I didn't even feel the needle going in!

Type of care: General lab services open to the public;…read morepatients arrive either with Dr. lab request orders in hand or alternatively Dr. or ARNP for example, will fax ordinary blood or urine specimen requests for lab processing. In my experience, using the Lee physicians group "My Chart" (an App), completed, printable lab results are on my computer in 6 hours same day. Not sure if they take payment other than your insurance. Care Quality: Almost no one is fond of having blood drawn. So much depends on the experience of the phlebotomist. We have found that one in particular (Tammy) is exceptionally skilled and very pleasant. This makes the process so much less stressful for patients who happen to be needle-phobic, although the process takes only seconds once the required data is entered into the workstation PC. Tammy is great at this. Office Experience: Can be a bit crowded but with two techs working today the time in the reception room was brief. They are very organized, and this location is more speedy than any others I've experienced (such as the location on Colonial at The Sanctuary). Overall: Highly recommended location. You can choose lots of places for this service, but this one offers the best use of your time.

I went to the urgent care this morning around 9 AM and was seen for a contact lens that had gotten…read moreoff of my eye. They handled my situation very quickly and were very kind and attentive to my needs. They took care of me in about 20 to 25 minutes. A+. Everyone in the office was very nice.

I made an appointment online, and arrived 20 minutes ahead of time. I signed in with the…read morereceptionist and waited... until an hour past my appointment time. I had to leave without being treated because there was no estimate to when I might be seen! I wasn't a walk in, so they shouldn't be that far off of schedule that they don't have an idea. if I need short notice medical care in the future this place is at the bottom of the list for me now.

Excellent service Would recommend for urgent care…read moreEveryone was friendly and knowledgeable

This place will bait and switch you. I got small piece of dirt in my eye and come in and had it…read moreflushed. I was told before hand that it was $225 for the visit. magically when I went to pay they told me I owed over $500 this place is a ripoff don't bother coming here unless you wanna be completely ripped off I hate the medical field. they only wanna take advantage of you.

Easy check-in process and the technician that assisted me was kind, caring and professional.read more

I had a very uncomfortable, disappointing experience at the 805 Del Prado, Cape Coral location…read more Their sign-in systems were down, which I understand can happen, so I patiently stood in the designated waiting area waiting to be helped. What upset me most was not the delay -- it was the unprofessional behavior afterward. After I spoke to an employee, I could overhear comments being repeated and mocked to coworkers nearby. No patient should feel laughed at or talked about while simply trying to check in for a medical appointment. It was embarrassing, uncomfortable, and completely inappropriate in a healthcare setting. Technical problems are understandable. Treating patients with disrespect is not. I hope management seriously addresses professionalism and patient treatment at this location.