Absolutely unacceptable experience with Labcorp. I changed my phone number, and now I can't access…read moremy online account because verification codes are being sent to my old number. I called Billing--they said I needed to talk to Customer Service in Colorado. I got transferred, only to be told that everything must be done by email. No help, no urgency, no solution. Meanwhile, I need to check my lab results and schedule new tests, but I'm stuck waiting for someone to maybe read my email. It's crystal clear that Labcorp prioritizes billing over actual patient care. They have a number for collecting payments, but nothing helpful for real support. Disgusting and shameful. Patients deserve better. "Labcorp, where getting your money is more important than helping you! Come and visit us we will suck your blood and take your money . I f you need help just send us an email we will try to help at our earliest convenience!!"

To the staff & lab techs, you have 5 stars for outstanding professionalism and service. But!!!…read moreLabCorp billing department I'd give a -5 stars. I now will be demanding written verification of HHS insurance coverage. The pic attached I received 90 days after blood was taken. Working part-time at minimum wage... simply cannot afford such step costs. It's sad living in a society where profits out weigh one's ability to stay healthy. There is absolutely no excuse for not having transparency communication. The lab work results was completed in 2 to 3 days. Billing 90 days later is just plan stupidity on managements fault. Had my insurance been checked before hand, I could have refused the requested lab tests and save everyone a lot of heartache. I have to include this in my bankruptcy. Extremely bad professionalism having billing 90 days out. I'll also be informing my PCP I refuse to use LabCorp for further lab tests... cost too dang much.

Every time I get blood work done,it's always a battle with them. They don't know how to submit the…read moreproper codes so of course they don't get paid. Then they bill me and I have to call my insurance company to teach these incompetent employees how to submit the proper codes! Their customer support is full of incompetent employees who are rude and they don't have a clue!

Labcorp just double-charged me. My insurance already paid them from my FSA, and they kept sending…read moreme a bill in the same amount! I called and mailed them stating that they got paid, but they still kept sending me notices and threatening to send the bill to a collection agency. I finally asked my insurance/FSA for help, and the Labcorp rep was rude but agreed that they did receive the payment. It is their ploy to get double paid! I like Labcorp because they people who work in the lab are great. It's their billing dept that is deplorable. Look at this article, they even double and triple billed the DoD!!! ======================= https://federalnewsnetwork.com/federal-newscast/2023/03/after-years-of-double-billing-dod-for-genetic-tests-labcorp-pays-2-1m-fine/ After years of double billing DoD for genetic tests, LabCorp pays $2.1M fine The company contracted to provide laboratory testing at all DoD military treatment facilities throughout the world is facing a hefty fine. The Defense Department's inspector general said Laboratory Corporation of America (LabCorp) has agreed to pay $2.1 million to settle allegations it violated the False Claims Act. The IG said LabCorp allegedly overbilled DoD for genetic tests for military members performed by a third-party reference laboratory. According to the settlement agreement, the IG said for eight years, LabCorp double and/or triple billed DoD for these genetic tests.(Laboratory Corporation of America Agrees to Pay $2,100,000 to Settle False Claims Act - Allegations Related to Overbillings on DoD Contracts - DoD inspector general)

Worst fucking service ever!!! They bill your insurance abhorrent amounts and then refuse or mess up…read moreyour test. They should be ashamed of themselves!!!! They've messed up 3 of my tests but they sure took that insurance money regardless. Pathetic!!!!

These guys are the best! I couldn't find anyone in California to do the flammability testing I…read moreneeded. Bobby and his crew did the testing fast, accurately and at a good price. We now use Diversified on a regular basis.

Absolutely a money racquet. 1st app 50. Seen doc for 5 mins literally. MRI scheduled. 50 copay that…read morevisit plus 80 for MRI. 3rd visit results read, 50 copay surgery suggested. 20 mins w a doctor. Preop visit 15 mins w doctor 50 copay and 1138 00 bill with at least 1/2 of that secured before surgery. Billed wrong for that!!! Get home surgery center calls. They ALSo charge a separate 1100 plus copay before surgery,no one mentions they charge separately this entire time!!! I would never go thru this company ever again. . I can not begin to express my anger for this company,but I'm not done yet.

If you see Dr. James Bowers. He is an excellent surgeon and excellent at explain things so you…read moreunderstand it but he is not arrogant or belittling. Now if you want to be treated as an idiot by an arrogant belittling PA, Maurice Jones is your man. If I were you, I would never make any kind of appointment with him. Beware my friends.

They force you to use a kiosk to sign in even after explaining I can't see it clearly. I don't…read moreappreciate that because there are scores of people including seniors that don't know how to use these machines. The print was so small and they want you to scan in your license and insurance info. I can see many people having difficulty. Aside from that, I've had hit and miss experiences at this location. My first time was a disaster, and I had to actually come back the next day because both of my arms were too traumatized. After all that, they missed a very important draw, and I had to get it done at Duke. Today was a breeze. Aside from the difficulty checking in, I was in and out in no time and the lady that did the draw was very Comical and did a great job. She's one of the few that only had to stick me once.

This is a review of LabCorp in general - have been using them for years and I liked the office in…read moreSalem, NH, rte 97/Keewaydin Dr, due to the good and friendly staff. Not sure if my doctor or the lab coded something wrong, but I ended up with a $3.27 bill where I didn't think there should be any charges. After discussing this at length and over time, it went to a collection agency, and assuming perhaps the code was correct, I just paid the bill. That was just under 3 months ago, LabCorp acknowledged receiving payment after I notified them of the check number and date paid as I was still receiving notices from the collection agency. Well, I just got another threatening bill for $3.27 indicating that my credit is at risk - and THIS WAS PAID months ago. For $3.27, I have a few hundred dollars of my time, as does LabCorp and the collection agency, as well as the cost of postage. Because of all these issues, I will be visiting another lab in the future even though I don't like that other lab. LabCorp is closing labs in numerous places, so not sure how much time there is before they are gone entirely, but I guess if that much effort goes into collecting $3.27 and they waste more of their time and money when it was already paid, maybe that is one of the reasons they are cutting back on locations....

I use KC Urgent Care because of the professionalism and care from the medical staff. I've never…read morebeen disappointed, only treated with respect, kindness, and with the correct treatment. Check-in at Urgent Care is easy, and the staff is engaging and humanizing. Why a one-star review? The CMA! Boundary Violations

Every time you go, they require you to show your license and insurance. They go over the same info…read moreas echeck so I won't bother to do that again. It's repeating the same info and doesn't make sense to do it twice. Staff is friendly but they need a better way to check in instead of having to go around the long rope and around again to the counters. It's difficult for walker and wheelchairs and anyone who has trouble walking.