Have been going to this doctors office for over 25 years ! Love the doctors and nurses and front…read moredoor staff they're all amazing and actually listen to your concerns ! The care they provide is outstanding couldn't ask for better drs

My children have been going here since they were babies. They are 15 and 12. The staff is always…read morefriendly when you call. They try their best to get you same day appointments. My daughter was sick and I called at 2pm. They saw her the same day! They send you a text or email with a link to fill out the pre appointment paperwork. So when you arrive you aren't juggling a sick kid and the clipboard with pen. You can also pay your copay prior to the visit for an easier checkout. Every nurse we have encountered has been more than friendly. The doctors care and are thorough. The lobby area and bathrooms are always clean. I've never had a problem with them filling refills timely. The one thing that stands out that I love is the artwork throughout the office. And of course the fish The fish at the entrance have always been a favorite for my kids.

We've been coming to Greensboro Pediatricians for over 11 years and overall, it's exactly what I…read moreexpect from a U.S. doctor's office these days (for good or for bad). This office is solid in person, not great outside of that. The in-office experience is consistently good; staff are friendly, and every doctor we've seen (including our two primary doctors over the years) has been great about taking their time and answering all our questions. That said, if you're hoping to get much help over the phone or without going in, don't count on it. They can tell you if you should come in or not, but beyond that, you're better off using a telehealth service.

In my professional interactions with the pediatricians of this group, I have had nothing but good…read moreexperiences. I've had to call them for consults occasionally - they've been helpful, informative, and extremely nice. I could not speak to the delay in getting an appointment noted in the prior review or the delay in receiving a return phone call as I've not had this issue when I've called them. To provide some professional perspective, I will say, however, that with scheduled 2 medications (ADHD medications), physicians are required to see patients at regular intervals and most practices require 1 weeks' notice for providing prescription refills.

Horrible practice... both locations. They are open on Sat and Sun, but if you make an appt on…read morethose days, they charge you extra. They don't tell you that when you make the appt. Their website doesn't mention it either. Website clearly states they are open on Sat and Sun, but they bill you for a charge that says "service when office is normally closed." WTF! In addition, if you ask a question during a child wellness visit, they will charge you for an extra office visit. Literally... at the end of our wellness visit, the Dr asked if we had any questions. We did. Again, no mention whatsoever about extra charges, but when the bill came, there it was... the full charge for the wellness visit and the extra office visit. Their excuse? We asked a question unrelated to the wellness visit. How are we supposed to know what's questions are ok to ask? It was about our childs wellness! If the question was out of scope, the Dr should have told us so and given us the choice to have the question answered. We've also been to the ER twice because these people are so money-hungry they won't call in a prescription for you. Scratched eye, simple anti-bacterial ointment would do the trick. Nope -- go to the ER if you want it. Kid had hives and we asked "Is there any medicine you can give her"? No, try tylenol for the discomfort... but go to the ER if lips start to swell. Lips swell later that night, off to the ER we go. ER gives a single dose of a steroid and kid is up and running around playing in less than 5 hours! Seriously... no medicine will help? BS! The Dr's are nice enough, but they will nickle-and-dime you any chance they get. The on-call nurse/doctors are absolutely worthless and will cost you thousands in completely uncessesary trips to the ER. Novant as the parent company has no interest in customer satisfaction. They will charge you for things you had no idea would result in a charge and won't take any ownership of the fact that no one told you there would be a charge. Seriously, avoid this place.

We moved here a few years ago. A mom group on Facebook recommended Twin City Pediatrics to us in…read moreWinston Salem to us. We did use that location at first but when we moved to clemmons we come to this location more often now. We have seen Dr.Forest, Dr. Hoyle, and Dr. Hyaek so far for our visits. They all have been very kind and very helpful when the kids are sick or for check ups. The nurses call you back in a timely manner and are really nice when you call with questions. And the ladies up front greet you and say bye with a smile. They also schedule appts and they are very helpful and patient when it comes to that area. They have amazing patient rooms! Each room has a different name. For example the space room or camp room. The walls are painted to reflect the named room and some have cute decorations. My boys love them and it makes them feel more comfortable. They are not just in an office they are in a place the can explore or ask questions about to get to know the nurses and doctors. I love that both locations intertwine and that they are even open on weekends at one of the locations till 12pm for sick visits. This has been super helpful at times when ear infections happen over night or when you think your kids are kicking the bug out and then the next day it's a turn for the worse. Also when my son was 6 months none of the urgent cares would see him because he was under 1. So again... it has been helpful. Thank you all for your service. You are greatly appreciated.

Doctors and nurses are super friendly. I was seen super…read morequick. Great customer service. My kids love coming here.

My son goes to this location and we have had nothing but positive experiences. The doctors are all…read morewonderful and professional. The staff is so caring and you never have to wait for very long. The extensive hours is a huge plus as well!

I have been a patient, under the care of Dr. Cynthia White, for over 25 years. She is one of the…read morebest physicians I have ever been to. I would not still be here today if it were not for her ability to listen, provide treatment in a highly professional manner. She is proactive, not reactive and gets to the root cause. Her ability to communicate, empathize, and determine the next step is no less than phenomenal and encouraging. I highly recommend her and don't know, nor want to know, where my overall health would be if not for her.

Love the staff, doctors and nurses at Eagle Physicians at Triad- and at all the Eagle locationsread more

The doctors there seem very concerned in watch your therefore to try and help you get better…read more Everyone working there was very nice and helpful.

My main complaint is the receptionist She is almost rude…read more Unprofessional and lazy. Was smacking gum the entire time I am a BSN RN and have worked in an Urgent Care Setting previously. Was seen on 5/6/2025. Only had one provider and the wait was long. Went at 0830. No MD. A NP but he was very nice and knowledgeable. Have been here a few times and will return but need to do something about that receptionist. Debbie Page

Who likes going to the doctor? Not me. However, out of all the doctor offices I have been to this…read morehas to be the best. The check-in is always painless and usually quick. The one thing that could change for me is the fact that they don't need to check my insurance card every time I walk through the doors even when it's the very next day but I do understand why this is their practice and won't count it against them. The wait is shorter than an other doctor office I have been to however I still believe that could be shortened. I see Dr. Mitchell and he's great. He is a non-joking, straight to the point doctor which is what I want. I also don't care for a doctor that is just going to hold a conversation so I feel comfortable around him. He's my doctor and I don't need to know his family issues or dealings, I want to know about my health and let's move on to the next thing. This is the type of doctor Dr. Mitchell seems to be and I truly appreciate that. The exit is also painless and quick. The staff here is the most friendliest doctor office staff I have ever had to deal with and I believe it's because they love where they work and why wouldn't they? I love to call it my doctors office.

I've seen two physicians the Eagle @ Village location. I'm so happy that I finally took the plunge…read moreand switched from another office!! This office is professional and friendly!

New Garden Medical Associates offers primary care for adults and is located beside GIA off New…read moreGarden. I have had a great experience here with the office staff as well as my pcp and nurses. Everyone is friendly and efficient. It's a small office, which I like because it's never crowded. The quality of care I've received has been excellent. My doctor listens and remembers me (which may not seem like much, but I value).

while the clinical staff are fine; the billing staff are insane. as a new patient I was charged…read moreboth an extended new patient visit AND an established patient visit in a single trip. Medicare and United paid the new patient visit but said the established patient charge was in error and they wouldn't pay both (like getting charged twice for a single meal). Novant billing was dismissive insisting their coding was right and further more there is no appeals process. I won't be using them again; beware of bizarre up - charges with NOVANT.