Made an appointment online for my son. The staff was nice, professional and the blood draw was quick definitely calmed my son's nerves

I wish I could give zero stars. This was the worst healthcare/lab appointment of my life. First, their West Chester location was closed, so after driving there, I drove to this location. I arrived at 1:58pm and checked in. No one called me, so at 2:11pm, I went to the front desk and asked when I would be seen. First, she said I was not in the system. After I gave my name and said I checked in at the kiosk as instructed, she said they had called me twice (they never did) and that it was too late to be seen, even though I arrived at 1:58pm and they close at 2:30pm. I explained that my start date would be pushed back a month and that I arrived at 1:58pm. They did not care, saying I had to come back tomorrow, even though I told them I would not be able to take off work and that I took today off specifically for this. They still refused, then laughed at me after I asked them again to please see me. I cannot believe how rude everyone was. They should all be ashamed of how poorly they treat other people. I don't know what is going on in their lives, but at the end of the day, we are all human and deserve to be treated as such. read more

I got to here at 7:00AM when they opened. I didn't have an appointment. After waiting 90 minutes and having an 8:30 appointment called in at 8:20 I needed to question their system. I'm usually calm but when the very rude desk girl told me that I should have anticipated a 3 hour wait I freaked out. The girl that took the blood was fantastic, that's why I gave 1 star review. This place needs to be aware that people in that waiting room in most cases are in a fasted state and need attention quickly. read more

The ladies who run this place are kind and empathetic, and highly skilled. They are always full of patients, but somehow provide a smooth experience. Just today, my daughter got lightheaded after having her blood drawn and the lady rushes over with juice and crackers to help. And she is always kind to my daughter. We are lucky to have this location and the women who care for us. read more

Awful experience. One person running the front desk and also doing the lab work. Extremely rude and non helpful. Wait times are hours long. Go to another location read more

This location is fantastic. My friend recommended it to me because it is fast and they are kind and respectful. Josephine was wonderful and I did not even feel the needle. I was in and out of there in 10 minutes. Very pleased. read more

The two nurses at this location are incredibly great. Unfortunatately with two other locations being closed in Thorndale and Coatesville, the staff here will get tired taking care of the front office and doing lab work. Please open up the other two locations that way it doesnt get too much on them. My humble request. read more

Painless blood drawing. Conveniently located. Efficiently run office. Very pleasant and competent staff.

Horrible experience. Complete chaos...wait times ungodly. No communication and miserable people working there..

not sure why I made an appointment for 11:15 when they tell me the technician is ready at 11:30 all for them to tell me there is 3 people ahead of me. I made the appointment to accommodate my work schedule. Shouldn't take more than an hour especially when I have an appointment read more

Josephine and Tina were both amazing! Josephine drew my blood and it was painless, Tina was checking everyone in AND drawing blood. They are the unsung heroes of the health care industry! read more

This location is understaffed. Management should improve staffing. We are waiting for 1.5 hours and still waiting to be called. Staff look stressed and unhappy so early in the morning. read more

Rude and incompetent. Zero stars 1week after being stabbed like an animal by incompetent phlebotomist. Nerve damage leaving my left arm useless in daily activities and inhibiting work duties. Constant pain and immobility due to stabbing pains running up arm when extended. Upon calling to inquire how to file complaint and engage process for restitution I was rudely treated, ignored by the supervisor and denied answers to my specific questions. I already sought real medical advice and did not need it repeated over and over in response to my inquiry of the process when they damage someone's arm. read more

Labcorp - 1week after being stabbed like an animal by incompetent phlebotomist. - Laboratory Testing Near Me - Downingtown, Pennsylvania

Went in for a 12pm pediatric appointment and waited for 40 minutes. After the wait, they attempted the blood draw for my one year old for about 60 seconds and then said "didn't have any luck". So an hour was wasted and they weren't able to do their job. We won't ever go back. read more

Twice blood draw here left me with horrible bruising and they didnt draw enough blood for the order. Will not be going back to this Labcorp location. read more

Went at 9:45. Small line. Clean facility. Check in was super easy on new system. Workers very professional. I recommend this location.

In my experience, Labcorp in Downingtown is the best blood facility I've ever used. Quest was ok, but the women at Labcorp are friendly, professional, they seem to like their jobs (or at least they convey it), and are flat out excellent phlebotomists. In 5 years I've never had a bruise or even a painful needle draw. Obviously everyone is different. Today (10/14/21) I barely felt the tech insert the needle, she was that good. My experience, for what it's worth. read more

This location has the most unfriendly and disrespectful staff I have ever encountered. After going through my information at check in, I asked the tech if my GP would get a copy of my results. They tech replied "now you tell me?" She really didn't want to be there and it showed. After her miserable self drew blood, she wrapped my arm in a tourniquet which cut off my circulation. They didn't even do that when I was in the hospital! There is no way you can tell me she was a certified phlebotomist, felt like they pulled her off the streets of Downingtown with no training to draw blood. If my insurance would cover a different lab, there would be no way I would go back to LabCorp. Absolutely horrible experience. read more