This was my first visit to Quest diagnostic. Jason was very nice during my blood draw. The blood…read moredraw complete in 10 minutes.

I've never had a bad experience here. I always make my appointments online. I think they take…read morewalk-ins, but it's only after people that have appointments so you'd probably be waiting a while as a walk-in. I have the portal so my results are usually available within a couple of days, depend, depending on the test and I love that I can click on any test and see my history of results. I've never had any issues with the staff. Always efficient and friendly. I've been going here for eight years and only had two times that I had to wait in the waiting room for more than 10 minutes with an appointment. And both times they were shortstaffed because people called off sick and the person explained that and apologized to me.

I am a registered nurse in the states of Illinois and Wisconsin. I am physically disabled, however…read moreI am alert & orientated and able to express my fully. Other than my physical disabilities, I have no other limitations. I think it's important to give you a little background about me, before I tell you my story. I had an in-home lab draw due to my physical disabilities with STAT Mobile. The labs included a thyroid and lipid panels. Unfortunately, I had had a unusually rich breakfast that morning, including heavy whipping cream, honey, butter, pancakes, syrup, eggs. Yes, I forgot that I should not have had breakfast, especially one so rich, however, I was NEVER advised to be NPO, (which means nothing by mouth, no food or drink) for the blood draw. Lipid panel results can be inaccurate/ incorrect if the patient has eaten prior to the blood draw. The test results can be affected based on what, how much, how soon the patient ate prior to the blood draw. These results would be INCORRECT!!!. These inaccurate results are now provided to ordering physician, who then may prescribe medications based on the inaccurate results provided to them by STAT Mobile. Medications that are NOT necessary, that have a plethora of side effects and cost money for both the insurance company and the patient, unnecessary financial burdens and risks. I told them that "I refused the blood draw and I would reschedule". The phlebotomist called her supervisor and the supervisor wanted to speak with me. The STAT Mobile supervisor told me that I "would allow her to do the blood draw" because the phlebotomist "drove all the way from Chicago and was not going to get paid, unless I allowed her to draw my blood". Basically she talked me into allowing the phlebotomist to draw blood for the thyroid test or she would not get paid. I'm pretty sure that this was another dishonest statement made by a STAT Mobile employee. I think the STAT Mobile supervisor didn't want to lose any money. Having to pay the phlebotomist to come out for a blood draw, that was refused by the patient, due to not being told to remain NPO for the blood draw. Again this is all on STAT Mobile! They don't know that I'm an RN, they don't know that I'm aware that I should remain NPO for this blood draw. The STAT Mobile supervisor assured me that they would "only draw the blood for the thyroid test and we would reschedule the lipid panel". Sure enough STAT Mobile went ahead and ran BOTH the orders, AGAINST my direct refusal and consent, NOT to run the Lipid Panel. Thankfully I am a registered nurse, and knew to contact my MD and make him aware that the results were inaccurate, the fact that I ate an extremely rich, high fat breakfast and was not NPO and had refused the blood draw for the lipid panel and ONLY consented to the thyroid test. Think about it; people of the general public, (your mum or dad, your brother or sister, or you) could/will be prescribed unnecessary medications, medications that could cause greater harm due to side effects and unnecessary financial burden. All because of an inaccurate test result provided by STAT Mobile. All because of money!! When we have companies that put money over a patient's health & welfare, those are companies we do not want to deal with. Not only without my consent, but also against my direct verbal orders, discussed and given to BOTH to the STAT Mobile supervisor I talked to on the phone, but the phlebotomist!!! That is physical abuse. This is abuse of our medical system, insurance companies but most importantly; us!! The most important part of the equation, The Patients!! Because a patient is older, has disabilities, etc., this does NOT give STAT Mobile the right to abuse us, physically or mentally!! In the medical field, forcing somebody to have something physical done to them is considered physical battery. Forcing a patient to do anything without their consent or against their wishes can be chargeable offense/s. I am taking this to the top!! Next time you our a loved one has in-home lab work ordered, be sure to ask, "what is the name of the company coming into my home?". There's nothing worse than having someone come into your home, abuse you, and get paid for it.

Stat Mobile is excellent!!!Their mobile lab services are reliable, convenient, and truly…read moreprofessional. The team is always prompt, courteous, and efficient. They make the entire process easy and stress-free, right from scheduling to collection. I highly recommend STAT Mobile to anyone who needs quality mobile lab services delivered with care and accuracy.

Not sure why they have appointment times when they are always late. I was seen over 30 mins late…read more If I came to the office 30 mins late they would cancel my appt and charge me. I think this is extremely rude and not appropriate. Do better

What a nice experience. Front desk, Medical Assistant, Rad Tech were all professional and worked…read morevery efficiently, Dr Lori Seigel (Rheumatologist) was wonderful. I couldn't have asked for a more knowledgeable, kind,and caring MD. I had to wait a few months to be seen but was worth the wait. She is the best! I highly recommend her. My experience was much improved from my last visit there.

Don't go here! They will make a appointment with a certain doctor and then do the switch on you…read moreand try to stick you with a brand new doctor without telling you after waiting 3 months for the appointment. They also have a law suit against them too. Incompetence at its finest.

From the owner: Now accepting new patients. We specialize in caring for older adults. Our doctors take the time to…read morelisten, understand your needs, and help you achieve your health goals. Oak Street Health is a network of primary care doctors for adults on Medicare. Book an appointment at our Waukegan clinic today.

Had a bone scan with Sherri. She was wonderful . Squeezed me in my appointment had a different time…read more. Very patient