So many people only take the time to write a bad review...This was one of the easiest processes to…read moreget my blood drawn I've ever experienced so far, so I've got to leave my thoughts about it. I had originally came in on a Tuesday and the small lobby was completely packed! So, I came back in the morning, and it was a complete opposite scene. The technician, Nae was very nice and respectful. She made the process quick and as painless as possible. The self check in kiosk is pretty self explanatory as well. I just can't bring myself to rate 5 stars because the facility feels a little outdated, a bit messy, and I couldn't help but cringe as I opened up the urine drop off and it was FILLED with other client's pee cups. Also, there is no signage outside of the building so I drove around the parking lot until I finally realized that it was INSIDE Tom Thumb next to the pharmacy. Overall, I have to admit I would probably return here again to get blood work done because Nae was so good at her job. I am such a big baby when it comes to needles and she made me feel comfortable.

We just came in for my younger sister's blood work, and unfortunately our experience was…read moredisappointing. The black lady who assisted us was quite rude and seemed irritated when asking questions about the blood test. When she asked what specific test my sister was having, I explained that my mother had completed the paperwork and that I wasn't sure of the exact test, only that it was either related to her iron levels or something recommended by her dermatologist because she is taking Accutane. Instead of helping us clarify the information, she responded with a negative attitude and gave us an uncomfortable look. I understand that healthcare workers can have busy and stressful days, but patients and their families are often nervous as well. A little kindness and professionalism can make a big difference. I hope Quest will remind its staff of the importance of treating patients with courtesy and respect.

We did have an bad experience here!…read more Update: I received a very heartfelt apology from the owner later in the day. Without going into too much detail, sometimes people behave a certain way because of events that happen in their life. I truly appreciate the apology, so I'm changing my review...

Ashley was awesome. I had to do a pharmacagenomic test and she was very pleasant! I didn't know…read morewhat to expect as I have never had the test before and she made me feel comfortable. By the end we were joking like we had known each other for awhile. She didn't cross tech/patient boundaries just made the ordeal a bit lighter on me which I appreciated. Sometimes labs can be too technical and too impersonal. That's what I expected...but glad that's not how I was treated. We aren't just another number...we do have feelings and are usually frustrated. It's nice to have someone care enough about you that they make it more personal! Thanks Ashley! Sincerely, Kealine

My husband had to visit this location for a RTD urine test for his CDL and is required to have a…read moremale practitioner monitor the test. We tried calling to verify this, but there is no option to speak to a person. When we arrived for his appointment, everything is self-serve so we were unable to verify whether a male practitioner was present or not. The female practitioner told us that if they had a direct phone line, it would be ringing all day. They brought him back and after waiting 30 minutes they could not find a male practitioner, so we had to leave and drive to a completely different location that had one. The entire experience was extremely frustrating and over an hour of our time was wasted for something that could have been easily done in 10 minutes.

Claim to have 1 lab tech for the whole place. Refuses walk-ins due to backup. Appointments not…read moreavailable for a week or more.

By far one of the best doctors office a person could go too. They really care about your well…read morebeing. Especially the doctor, she takes time to individually meet each time to go over a health plan for you. Offering all types of services. The best doctor I have gone too in years. I especially recommend her services. It's like talking to a friend rather than a doctor. The staff she has is wonderful too.

Dr Jamal is great, as well as the rest of her staff. They are very responsive for any online…read morerequests. Dr Jamal listens to you, and understands any concerns you may have.

This is the second time I have been in Quest in Coppell in the last couple of weeks and they were…read morehelpful, courteous and professional. On my first visit I was a walk and she said the next appointment has not shown up yet, come on back. My experiences have been great!

1 star is too many stars …read more.. I went in for a simple blood test and somehow left feeling like I'd participated in a low-budget survival game show. First off, the waiting room had the energy of a DMV from 1997--except with more visible despair. I checked in, aged about three years, and then watched multiple people who came in after me get called back like they had some kind of VIP "actually alive" membership. When I finally got called, the technician approached my arm like it personally offended them. I'm pretty sure they were aiming for a vein but emotionally committed to the general concept of my arm instead. At one point I considered asking if they were mining for oil. The chair? Looked like it had seen things. Bad things. The kind of chair that whispers, "no one leaves here hydrated." And let's talk about professionalism--if by professionalism you mean loudly discussing weekend plans while actively missing veins, then wow, 10/10. By the time I left, I wasn't sure if they had successfully drawn blood or just taken my will to live. Either way, I'm pretty confident they got something. Would I go back? Only if it's part of some elaborate punishment system or I lose a bet.

This Labcorp office is great. I live close to two locations that get terrible reviews (Lewisville…read moreand Flower Mound). I drove 25 minutes each way to Grapevine and it was worth it. I was seen a couple minutes before the appointment time and Tracy was great. She's super nice and it was quick and painless. Highly recommend.

I had a great experience at this Labcorp location. It's located at Baylor hospital in a…read moreprofessional building. As soon as you enter the building Labcorp is the first door on the left. It took me less than 10 minutes from the time I entered the building and walked out. Super easy! My phlebotomist was nice and so was the front desk staff. I'll be coming back to this location from now on.