Sometimes you get good service sometimes you get rushed and it's obvious that the workers don't…read morewant to be there.

The phlebotomists was very rude in this office and I don't know how she still has a jobread more

I am NOT a good patient when it comes to blood work. I panic horribly - lose sleep about it, obsess…read moreabout it, etc etc. This Labcorp was the best!!! Rose was absolutely amazing!! She did my blood draw (literally) in less than a minute. She was so calm and knew exactly how to keep me talking and get my mind completely off what was happening! From the moment I sat in the waiting room to the time I walked back to my car after taking a second to relax after sitting up after the draw was in total was 4 min! Amazing. I'm never going anyplace else!

They are so sweet here and took me right away. I'm really nervous when it comes to getting blood…read moretaken and they made me totally comfortable. Definitely go here if you ever need lab work done. Tanya and Rose helped me today and they were great.

Tried to get an appointment with Labcorp and there was over a 3 week wait. I tried Quest and I…read moreeasily got an appointment. Place is clean, spotless, and organized. Check in process was excellent. Most of all, ANNA was the best EVER!!! I have anxiety with blood tests and she was a master at her craft. I felt nothing! Anna is the best I have ever used. Thank you Quest and THANK YOU ANNA!

Website next making appointment extremely easy and the check in process at the facility is…read morestreamline. Literally no waiting but definitely make an appointment just don't do a walk in.

The people that work at this LabCorp are nasty and unprofessional. We walked in and were told there…read morewas an hour wait and wait in our car for a text. My wife is wheelchair bound and wasn't feeling well but her doctor wanted the bloodwork ASAP. After an hour we went back into the office. No one was waiting in the office. We were told our wait would be another hour and a half and we couldn't wait in the office even though no one else was there and a three person limit was posted. I asked for the Manager who refused to give m her name. These people have no idea what they are doing!

The receptionist is one of the coldest, rudest people I've ever met at a medical practice. She is…read morein the wrong line of work. I'm sorry if she's having a bad day, but, I'm sure that a large percentage of the people with medical problems requiring bloodwork are also not having a great day.

Good experiences overall. But not all the technicians are equally adept at drawing blood.read more

This place gets a one star because that's the minimum you could possibly get. I 'walked in' and let…read morethe staff know that I had a 'Stat' blood draw that needed to be drawn within a limited time frame and that, While I was 'walk-in', could I be seen even if a customer with an appointment came in...: 'No, no, no, no , walk-ins will get no priority" Uhhhh ok, in no mood to discuss further. Ok Fine. I'll wait. So I wait until there are no other customers and am called back. I go back to the blood draw area. The woman asks and I confirm my name and address and phone number. She never asks me for a photo ID. Then she asks for my insurance card... Well that's fine but I don't have the actual card because I just got my insurance the first of the month and the card hasn't arrived yet... Well I guess that means to this woman that you can't get any medical procedure any lab testing or anything done until she sees the card... Absolutely no help no alternative no ... nothing. I show her my insurance information: BIN#, PCN#, Group # ...everything. 'No,no,no .... There is so much identity theft ...we need to see the insurance card", ... but ... she hasn't asked me for any photo ID. I have a drivers license and US passport... The address matches the medical information on her screen the name matches the name on her screen I have two forms of photo ID...! One is a passport... 'No, no, we need to see your Insurance card! No, no,no ... seems to be about the extent of her problem-solving skills. At this point I'm about to blow my top... So I leave... Post haste... So what do I do? I go to the quest diagnostics three miles away or so.... It couldn't have been a more different scene. Very helpful staff, very willing to oblige, very willing to help me out. I show her my insurance information, it all checks out, blood draw in in the time frame needed, and I am out of there in 5 minutes..That's the store on River Mule Road ... go there ... very, very professional, helpful and accommodating.

Checking in is easy and quick. They even text you how much longer till it's your turn. I was in and…read moreout in 20 minutes.

Why do I book a appointment But the people who don't go…read morebefore me. Appointment time was 30 minutes ago, people who did not have an appointment came in after and was taken before me. No Management Skills. Hire people who are confident.

I am writing to formally report unprofessional and disrespectful behavior by Brittany during my…read morerecent visit to the lab. The waiting time on the screen indicated an hour and a half, even though there were only two people in the waiting room. When I asked if it would really take that long, she responded dismissively, stating that I could "always book an appointment and that everyone was on a break" There are very limited appointment times available, and most patients, including myself, must work during the lab's operating hours. My thirty-minute lunch break is my only opportunity to have blood drawn, and any delay results in lost pay. I am pregnant and required to complete lab work within certain timeframes, making timely and professional service essential. Brittany passed my room and explicitly stated that she would not perform my blood draw, saying "someone else can do it," and refused to engage with me professionally. She then left under the pretense of taking a lunch break and had another individual complete the procedure and to discuss my concern. Her dismissive tone and refusal to communicate appropriately made the experience unnecessarily stressful and caused significant inconvenience. This behavior is unacceptable and does not meet the professional standards expected in patient care.