I've always had a pleasant experience here for labs with an appointment. I've never waited longer than 30-45 minutes and the technicians are great. The check-in is easy with the kiosk. Today my appointment was at 8 & I was out the door by 8:20. read more

I'm here for a pre-employment drug test scheduled through a third party for 8am on February 12th. I was told at the reception desk that the appointment wasn't arranged through Labcorp itself, therefore, I was made to wait for two hours. read more

Bloodwork is not something many of us would look forward to, but this particular Labcorp got me in and out and drained me of my blood as efficient as Count Dracula in the modern age. Seriously though, again, doing routine bloodeork is no fun, but it is necessary. I made an appointment, headed over and they called me in and I was on my way. read more

Very poor and nasty customer service, I had to come twice to this location for drug test from my employer and both opportunities had to wait over 2 hours to get assisted, employees do not care about how long you waiting, they just tell you whatever nonsense excuse to make you sit down or leave.. read more

They seem severely understaffed and I left feeling sick. The lady that was taking my blood seemed extremely rushed for time and was they only person taking appointment. not to mention there was no front counter and therefore she also had to run front counter. in the rush I told her about my previous experience at the hospital and how they had to send three people in to take my blood and the third person had to do a sonogram to actually see my veins because I was a hard stick. i feel as if that was completely disregarded. Please keep this place staffed it seems as if it's falling apart with only two people there read more

Terrible the two ladies working there. Very rude. Leave you talking and ignore you. This is certainly not their desire to work with people or offer any type of service. read more

There were a lot of cheerful phlebotomists here, who almost made giving blood samples fun, if that's possible. Also wait time wss under 18 mins, not bad at all! read more

Labcorp - Laboratory Testing Near Me - Orlando, Florida

the online check in procedure is a nice touch and it definitely helped with the wait times. All the staff I dealt with were very friendly and professional. The nurse who took my blood was so good and I'm a terrible patient when it comes to needles. Kudos. The one critique was the restroom was out of both toilet paper and paper towels. Vey awkward. read more

This place is run like it's in a third world country. No customer service or greeting of any kind when you walk in. Stark, cold, decorated like it's the 80's and never updated, and pretty rude and distracted office staff. I watched an elderly man walk in and ask a question and the staff member just points him to an electronic check in. Have some compassion! Offer to at least help people who seem confused. I couldn't get an appointment so I was someone who had to be worked in. The check in kiosk says you can wait in your car if wanted but then texted they were ready almost immediately so I returned and sat down. I waited at least 30 minutes and finally asked a technician if I would be soon. The woman I asked said I had been called already and I wasn't here. That is impossible since I had literally been there the whole time except for the minute I had started walking to my car. Truly, this place needs help. It could be an enjoyable experience if they tried at all to have customer service. read more

I came in just to inquire about an appointment when I got to the front desk the lady just stared at me she was spanish with black hair absolutely rude and uncalled for she didn't answer my questions and she told another staff as I was trying to get help she's going to lunch the people that work here sucks and there attitude is horrible wish I would have got there names ! read more

No appointment - pretty quick and efficient! I came here for some routine blood work. I didn't have an appt, but arrived right at 6:30am when they open. There was already a line of 12 people waiting to get in!! Most didn't have appts, like myself. I was #13 in line. As the doors opened, the staff was checking in everyone on the kiosks so that it went more quickly. I waited 40 minutes to be seen, which in my opinion wasn't bad considering the place was packed. Once they called my name to the back, I was in and out of there in literally TWO minutes tops. The staff are VERY efficient, Simone was super nice and knew exactly what she was doing. I was shocked at how quickly she could draw my blood. Super fast and back home all in under 1 hour! read more

horrible customer service. no etiquette or anything. get some better employees. they closed earlier than they were suppose to and i know this for a fact because I'm submitting this at 3:01. they shut down their systems earlier for people who need help with their health. very inconsiderate. there's nothing they could say that could actually be true To this response. read more

I don't think most people are keen on doing bloodwork or labs. From the wait to the needle stick, there isn't much to look forward to. If you're headed here, I strongly suggest an appointment made online first! I haven't had a wait either time, but I also made appoitntments each time. The staff was friendly and quick. We were luckily the only ones there when we arrived both times now. So I was taken back quickly. The process is pretty painless. I did bruise one of the times, but that happens. It healed quickly. The location is clean and feels much like a hospital. The blood draw room is well organized and staff is knowledgeable on items and locations. Overall: B It's hard to like this place because of the nature of what they do, but this location is efficient and clean. read more

Poor customer service. If you are coming for an employment drug screening try another location waited 2 hours to get drug tested for them to tell you that they are playing catchup. Unprofessional and unsettling to not have enough chairs in the office space and to make the wait be excessive without any updates. If you aren't in the office when they call your name forget about it. Lack luster care for patients and wait time. read more

So I want to say that the staff were helpful, though they sounded gruff and aloof. I believe they are struggling with their environment too, but not free to say so. The one positive star is for the sweet woman who took my blood sample. The place is a dump. Social distancing and cleanliness are an after thought. Check in kiosks are 2-3 feet apart and crowded next to the reception desk which is funny because there are signs plastered on the kiosks to remain 6 feet apart, pictures to follow. The lobby chairs are spread out, but they are not clean. What looked like sick person after sick person cycled through each seat several times during my hour long wait. Most people wore masks, but I only saw one person use the hand sanitizer which should have a second location by the door so people can use it BEFORE they touch the top-crowded kiosks. I arrive yesterday and there were 13 ppl crammed into that little lobby. Today only six, so I waited. When I was finally called back to give my sample I could see the chair hadn't been wiped down with sanitizer and there was no sanitizer in sight. The tech wore gloves and a gown and was very caring about my well being. This is a corporate location and all they care about is bringing in the dough. There is no care for the staff and no care for the patient. No instructions for waiting outside until you get a text to be served. I would have totally done that. Added seating outside in the sidewalk would have also been nice. Inside It's filthy and run down and needs attention. I will not go back here for labs and I strongly encourage you not to either. Find a cleaner and safer place to go. read more

Gotta say, I was nervous coming here after all the bad reviews. I made an appointment and was helped out within 10 minutes of arriving. I was in and out within 15 minutes. Great experience! read more

Absolute worst business I have ever interacted with. If you make an appointment expect at a minimum to wait 2 hours with no explanation. Not sure how this places doors are still open. read more

This location is a danger to anyone who enters the doors. The establishment has 3 kiosks with no sanitizers to clean them. There was no Hand sanitizer in the room. The room was crowded and though everyone had masks there was no way to stay 6 feet away. The receptionist said she didn't think she could text me when they were ready for me so couldn't wait outside. I told them I had a weakened immune system but they were understaffed. read more

No point in making an appointment if they don't honor it. Understaffed and overbooked. read more

Waiting room is dirty and smells, the front desk staff have bad attitudes and are rude for no reason. You ask a question and they act as if you are disturbing them. Making an appointment for thia place is useless and a joke. Went on for a simple drug screening for my employer. Made an appointment and waited almost 2 hours. read more

Customer service is good and friendly there, but the lab techs I feel they are under qualifiy and rush the procedure. I've been going there since last year and my arm is always bruised and it's not area where they drew the blood . I will have to have a different location. read more

I've been to this location several times and this is the first bad experience I have had. When I walked in, their kiosk said it was out of order and to please check in with the nurse at the front desk and take a seat. I was not checking in at the kiosk as I always check in using the online site with my confirmation email. I hit the check in button and it did not note that nothing was working so I waited. After approximately 20 minutes I decided to make sure my check in had worked because it never takes that long. When I approached the desk and said I wanted to make sure I was checked in, she said "did you check in here?" I said no, I checked in online. She said. "Our kiosk is not working." I said "I read that but it did not say that the online site was not working. That is not on the paper." She said "It is listed on the paper it's written right there. (Pointing at the kiosk.) So I said "you guys need better signage." To which she explained, "it's right there! In writing we are going to service you!" She was very rude when all I was trying to say is that it was not noted that the online site was not working as well. While she proceeded to check me in I asked if everything was done and she ignored me. I stood there like an idiot waiting for her to say something to me. She yelled at a couple people in the back to come and take "this one" while I waited at the desk. She never addressed me. Finally, she gave me a piece of paper to a sign for payment and told me then I could sit down and wait. While I was waiting she came out to lock the door as they were about to close. I said to her, "I'm sorry I'm a little bit irritated because I was listening to baby shark over and over here in the waiting room, and giggled. She completely ignored me and did not respond. The phlebotomist I had was extremely friendly and professional. I have had her multiple times and she always does a great job. read more

Made a 7:00 am appointment and checked in via mobile upon my arrival 15 minutes before my appointment time as recommended. Received a text at 7:03 that my technician was ready. Walked into a standing room only waiting room. Waited another 20 minutes to actually be called back by a technician. Waited in the room for another7 minutes to actually be seen by the technician. Seems that they are making too many appointments for the level of staff. Either hire more staff or cut down on the number of appointments. Won't be returning. Will try Quest next time. read more

I went here for a drug screen for my clinical program and waited for almost two hours. On top of that, one employer was particularly rude. The reason it's getting two stars is one of the employers was very sweet. I'd suggest checking out other LabCorps in the area. read more

Summary: If your standard doctor's office is a Four Seasons, this LabCorp is an hourly motel. I went to LabCorp for routine blood work and a urinalysis as part of my annual physical. When I walked in, it was made very clear that LabCorp's focus is getting people in and out as quickly as possible, and not customer service. The lobby/waiting area was packed and didn't seem very clean. The receptionist was extremely rude to every patient, and when I checked in for my appointment the she just gave me a cup and pointed to the restroom (no instructions). While waiting in line, the entire front office staff were complaining about how the internet wasn't working and how they wanted to go home (it was 9AM). Next, I was brought back to have my blood drawn. The phlebotomist told me to sit in a chair, asked me which arm I preferred, and started. There was no small talk or explanation as to what she was going to do. She also left the door to the exam room open so everyone that passed in the hall could see the process. I don't have any problems with this, but other patients might and it just felt odd. Ultimately she was very efficient which was nice, but I would still prefer a little "bedside manner." When leaving, I asked when I should expect my results. She said they would be on their website in just a few days. Ultimately they were never uploaded and it took them two weeks to get the results to my doctor. I was also handed was looked like a receipt authorizing them to charge my credit card approximately $200 for the service - even though it was covered by my insurance. I told them I didn't authorize that charge, and they brushed it off telling me it was just in case my insurance didn't cover it. Overall, you should stay away. My insurance company requires me to use LabCorp, but I also have the option to have blood work done at my doctor's office. If you have that option, I highly advise that you do it. You know it's bad when the nurse at your follow-up doctor's appointment looks at your results and says, "Isn't LabCorp terrible!" read more

Front desk was VERY rude. I had asked my mother a question about something and one of the girls barked at me "WHAT DO YOU NEED HELP WITH? WHAT DO YOU NEED HELP WITH?" To which she swings open the door, marches over to me, taps on the screen and barks "GO SIT DOWN. GO SIT DOWN." Before stomping back over and slamming the door. read more

This was truly the best experience I've ever had giving blood. The office was clean and the entire staff was so friendly. I was called back quickly and met Katherine who took GREAT care of me. She was calm, kind, and so welcoming. You can tell she truly cared about the patients there and her team. She was proud to be doing what she was doing and it showed. She was so gentle when taking my blood and very informative. I will definitely be going to LabCorp on South Orange Ave. for all of my bloodwork. I can't recommend this office and this staff enough. read more

Prepare for a long wait. I came in at 8am and waited nearly an hour. Dirty waiting area and unfriendly staff. I would recommend other options if you have them. read more

The woman at the front desk has an attitude. She is very angry if you ask any questions. Not adequately social distanced and horrible communication to patients. read more

The labcorp on gatlin and orange Avenue is the worst location. It doesnt matter if you have an appointment you still wait over an hour. Something needs to change with the employees or the manager in charge. No one cares there, slow and very poor attitude. read more

I've been to many types of Labs before and made appointments, but this one was the fastest. I arrived & check-in to my appointment and was out in 25 minutes. The women who took my blood was very understanding, being that I dont like needles and extremely personable. read more

All the other LabCorps in Orlando are open till 3:30. This location closes at 3pm. It's not on google maps or yelp. It should be advertised somewhere so people don't leave work early to make get blood work done, and find out they are about to close and can't take you. read more

First of all if is anyone looking into this place don't. Because I went there this morning for my blood work. I really didn't have to wait a long time. But I went inside. The medial person who came to do my bloodwork, checked my receipt which is already paid. And I don't think she knew what she was doing. She said I have a urine test and ask me to get a urine sample. Then even before I question about it she said your done here and I can leave. The. I questioned that I have a bloodwork and they she got really confused . She called someone and confirmed its a bloodwork. I mean that's the unprofessional and careless service I got there. So if you trying to get your medical services please go somewhere else. read more

This place is beyond awful. I have been waiting for over an hour. The staff are not welcoming at all and don't give periodic updates. There is no reason for them to be this slow. This location is now nonexistent to me! They will never see my face again. The staff need a educational class on customer service. read more

Worst lab Corp in the country!!! I've been here since 11 am without an appointment. Waiting to get finger printed. It's currently 1pm and I still haven't been taken care of. 2 hours and counting. They've been taking appointments over walk ins which is understandable. I just went online and saw that I could make my own appointment for 1pm and went ahead and did so. The employees could've told me to make an appointment online and that they'll take care of me quicker but they didn't. Let's see what time they actually take care of me. It's currently 1pm read more

The worst. Not friendly. Slow. Waiting an hour for fingerprints is insane. Appointment was at 10:00am. It's now 11:00am. I've not been to a Labcorp yet that's not equally as horrible as this location. The absolute worst! Avoid Labcorp at all costs. read more

This place doesn't deserve one star. The lady at desk is soooooooo rude, loud, and unprofessional. Long wait. When you ask a question she yells at you. She even yelled at an elderly man who was just asking a simple question. I'm in disgust. I will never come to this location again. read more

Very friendly staff, and very knowledgeable. Wait times aren't bad if you make an appointment. I never have a problem.

If you have a question and need a person to talk to don't bother. 4 different days, 4 different times I have been on hold for over 20 minutes and then I have gotten hung up on every single time!!! You can't speak to anyone! Useless!!!!!!! read more

the owner/manager refuses hire staff. Too cheap and is proud to run a one person operation- not even a front desk attendant. Best advice is to choose another location. read more