There are NO chairs in the waiting room, but many elderly and disabled patients. They schedule multiple people for the same time so it's understaffed and chaotic. The workers are wonderful but the set up is horrible. It's a liability waiting to happen read more

I've been coming here for bloodwork and urinalysis for a long time as it is convenient for me before going to my office. I've always had pleasant interactions with the staff and have never been treated poorly. I've also not witnessed anyone not getting decent service or being talked down to as if they did not know what they were doing. The lab techs taking blood have been excellent! I don't do the pre-check in because it's never been too busy in the early mornings. The facility/building itself is not the brightest. It appears run down and in need of an upgrade with cosmetics throughout. It is clean, though, as one would hope for a blood and urine lab collection agency. Overall, this LabCorp has been great for me. read more

Check-in was simple and easy and I was seen quickly. My lab tech who was taking my blood was very professional and kind, our conversation made me feel at ease. There's normally trouble with my blood being drawn but she did it so quickly and easily! Will definitely be coming back to this location if I need to get blood drawn in the future. read more

I've gone here several times. It just depends on who is working. Sometimes the people are unbelievably rude. Right now I'm standing here going on 45 minutes and they're just yelling at people to come back but evidentially there's only one person actually drawing blood. It's strange. Health care isn't what it use to be. Grrr read more

Today, a tech, Shika, asked me if I wanted to take my own blood "You wanna do it yourself?", when I asked her if she could do another vein. I've asked for someone else and she proceeded to scream "She wants someone else, she's gonna tell me how to do my job, she can get someone else...!" while walking away. Someone else walked up and explained to me that the vein I pointed to might pop, so I appreciated an explanation and was happy to have it done by a competent person instead. Someone other tech pointed at me and asked "she ok?" and I said no and walked away. I will never use LabCorp service again due to insensitivity, audacity and disrespect I've encountered on numerous occasions at different locations and nothing has been done to make the service better when I reached out to a supervisor either. read more

Overall, I had a good experience. I came in for routine blood work around 10:20 AM on a Saturday without an appointment. I checked in and took a seat. They called me back, drew my blood, and sent me on my way. I definitely feel they could be a bit more professional (most of them had in headphones--huge pet peeve of mine), but honestly I'll take the care I got versus waiting hours and hours. My phlebotomist was able to quickly find my vein and prick me and made the process painless. I was in and out in less than an hour without an appointment so I truly can't complain. read more

This labcorp is always super easy to get appointments at. I showed up 15 mins late to my scheduled time and they still got me back fairly quickly. God bless the Labcorp technician I had...the woman is an angel! Creepy dude staring at me getting bloodwork done and she totally caught on and closed the curtains for privacy! A+ patient care Overall read more

This is the ABSOLUTE WORST lab company to deal with. They never bill the proper insurance company even after the insurance company contacts them themselves. They also never even performed the one actual test that was needed to place my husband on his specific medication, but they still billed us $696.47 for the incomplete lab work. The customer service is a big joke as well. They kept emailing me back stating that the doctor messed up the order. I got the order from the doctors office and the order was on the second page they missed. Even after all of that, they were still unwilling to make things correct. I will NEVER go to another Labcorp lab again, even though the doctor recommended to go there. read more

My daughter went here for a simple bloodwork test. The staff was miserable and rude. I cannot believe they were the face of this company. My suggestion is, get another job if you are so miserable! They were also very unprofessional and ignorant. It is sad that people do not take pride in customer service or their attitude in a work place. Additionally, the lack of seating for customers is unacceptable for elderly patients. My advice is to take a longer drive and go elsewhere because this location needs to be closed or the employees replaced with more professional staff!! read more

I went to Labcorp in Fuquay Varina, NC 27526, and it's the 2nd time I have gone for blood tests. The tech was absolutely rude. I mentioned that people who go there are sick and the people who worked there could at least be pleasant, even a "hello, can we help you?" They called my name, no smile, just, " go to this room"....I mentioned to another patient how the techs treat us like we are bothering them. It's like they are JUST doing a job.... I asked to speak to the supervisor about how "cold" they treated people, and then she came down on me for saying they are rude. I left without my blood work..... They need someone to go there and observe their rudeness..... read more

TERRIBLE. THEY NEARLY KILLED ME. INCOMPETENT. I had labwork critical "Life and death" (literally) and they did not complete in time to do me any good. I had to go to the hospital, in pain, short of breath, ambulance, to have them do the work, and save my life. Labcorp delayed my care in a manner that threatened my life. read more

They are so unprofessional in here! And for it to be in the heart of downtown with the unprofessionalism is ridiculous! I had an appointment and Ive waited almost an half hr..never again read more

Do not go here. I had routine blood work done at this location. I told the woman drawing my blood that I tend to pass out - she had an attitude and continued to draw my blood. She walked away, I passed out and for several minutes was slumped over passed out in my chair. At times I would slightly come to, dizzy and shaking and sweating. No one came to check on me or help me. Finally I asked for water, they acted like I inconvenienced them. Mind you, I am still extremely faint and unable to get up or stand. Eventually, I made my way, using the wall for balance as I was still faint, to the bathroom where I vomited and laid on the ground. No one bat an eye. It was absolutely awful. I had told a worker I threw up in the bathroom and was unable to clean it - they did not clean it and I saw other people use the bathroom after me. I am surprised this place doesn't get sued on a regular basis. read more

I have to admit that when I first arrived I felt regret that I didn't schedule my blood work with Jefferson. I felt a slight attitude all around and the energy in the waiting room was one of agitation. That said, when it was time to have my blood work done, the technician put me at ease regarding the process. It may simply be that the cast of characters that come and go in waiting rooms can eventually exhaust the staff but what I appreciate is that when the actual moment arrived to have my blood taken, the compassion was there. I was able to express my anxiety and the technician offered me really genuine advice. read more

This LabCorp location is one I frequent when I need lab tests! I like to b ore-register online so when I arrive...I check in with my mobile phone at the kiosk! The staff are busy..usually distracted..but the move everyone along quickly! The lab technicians are skilled in what they do..but it would be nice if they were more consistent with how they treat patients read more

Other people's blood on the seats and counters, workers refusing to clean and disinfect anything in between people and being aggressive when told they should clean fucking biohazards in between patients. Absolutely disgusting. read more

Labcorp - Someone else's blood on the seat - Laboratory Testing Near Me - Philadelphia, Pennsylvania

labcorp @ jefferson einstein. awful service. big breasted bleached blonde receptionist snappy. authoritive, mean and rude. was so disrespectful to an elderly that i had to speak on it. we arrived at 8:30am sat until after 11. my daughter was so sick that we had to leave. now seeking the blood work from another facility. i plan to complain from department head to ceo of the hospital! if you can avoid this place by any means necessary. read more

Everyone is great at blood draws! No nonsense. Check in- get it done and go! Rarely a wait and when there is the whole staff goes all hands on deck. All these bad reviews are cranky ass people who have shit insurance (good ole USA) or unreasonable expectations of healthcare professionals. Thank you to everyone there who goes above and beyond! I always come to them for my medical testing needs! Be NICE and you get NICE back :) read more

0 stars really -Do NOT go methodist hosp location labcorp!!! The labcorp at methodist hosp is horrendous treatment of a 80yr old can hardly walk used wheelchair on oxygen which drops upon standing & stress yet treated like dirt rude staff not shred empathy w/chips on their shoulders, not helpful annoyed by those having difficulty kiosk checkin in..this crew!!!!! my thought if u cannot work with elderly & ill u need be in a different line work never ever been treated this ugly basically refused service after hrs waiting was in tears mouthy must bow crew who would not even communicate with my dr who i got on phone 7:30 am... to try get blood done & outta there! Got tossed out it took another site to get labs so out from 7:15 to 10 & this when shockingly was actually 3rd in line at 7:30 am lol!!!! Various ppl have complained about these women & their attitudes both from friends who work at jeff saw other go elsewhere after encounters & even those this am who they also gave hard way go to.. they got miffed at another gentleman heck they need close this unit in hosp & get professional staff rather than these gang up mean gurl mouths .. never treated so bad by supposed medical field employed workers!!!!! Avoid labcorp! never have i ever! I think Most humiliating when i finally see blood info finally there in system these ugly hearted things said no u got leave... i even begged apologizing for im not sure what..crying to say hubby really needs this done no get out basically as if we were minsters wow.. my god medical industry does not need this kind attitude esp located in a hospital in read more

I was very pleasantly surprised. I had an 8:15 AM appointment, arrived about 15 minutes early. My info was taken, got my blood drawn and I was out the door BEFORE 8:15 AM! As this was a fasting draw, the fact that it is near about 13,497 different places to eat breakfast afterwards was a plus. Hehehe, at that point I could have eaten a horse. Every single person I encountered was super nice, friendly, chatty, even funny! read more

I would never go back here. I came to get blood taken for a physical and have never in my life had an issue getting blood drawn. The nurse stuck the needle into a very strange place in my arm and it immediately hurt and when she couldn't get enough blood, she started jamming the needle in deeper and moving it around. She said she didn't want to prick me again. I have never been in so much pain. It blew up to the size of a golf ball and turned black after a couple of hours and I have not been able to straighten it for over 5 days. I was in pain for 7 days. The bruising has not gone down much either and is almost the size of a tennis ball. If I could give a negative rating I could. Try a different location! read more

Labcorp - Laboratory Testing Near Me - Philadelphia, Pennsylvania

The front desk was so agitated and rude. Like they are extremely bothered you are there. Then when I got my blood work the phlebotomist was nice but she was extremely rushed and either hit an artery or pulled out the needle from my vein the wrong way bc it was extremely painful and I immediately developed a hematoma in my antecubital area. read more

Labcorp - 3 days later - Laboratory Testing Near Me - Philadelphia, Pennsylvania

Who likes to get their blood drawn.. Just like most healthcare facilities, there's a bit of a wait. Not too bad. I waited about 15-20mins before being called for registration. Then their computer system was acting up which took longer. I didn't mind waiting, as long as the information gets into the system correctly. That's all that matters to me. They are running on a new system. If they see that you have a balance on your account, you are required to pay it prior to getting another test done. At least that was what the person at the registration desk told me. I had bloodwork done last month, and recently got the bill. I told her I sent the payment in. But without a confirmation number or proof that I paid, I will not be able to get this bloodwork done today. I'm here. I fasted. I wasn't going to reschedule. So I have to call my bank, cancel the check that I mailed in and pay her with my credit card in order to proceed. Not too crazy about this process, because who normally has the money right there and available to pay a bill? But it is what it is I guess. My phlebotomist was great! I can't recall how many times I told her that she was amazing! I didn't feel her start the line, didn't feel her changing the eight tubes of blood that i needed to take. Didn't even know she was finished until she said to please apply pressure on the gauze. I was amazed! Should've taken her name down, and ask for again upon my next visit!!!! read more

A long one: The only good thing to say about this location is that they are open until 6pm. I arrived at 4:45PM on a Friday with no one waiting. When I was called back about 10 min later there were maybe 5 people that had come in since I had arrived. When I got to the check-in desk I showed my paperwork, to which the female working looked at me and asked "are you serious with all these tests?" (I think I had 8 ordered). I looked at the clock and then back at her and asked if they were suddenly closing early? She ignored me. Pretty sure she wasn't going to be happy there were other customers after me. I looked down and noticed her iphone was on. I asked if she was on the phone, she ignored me. It quickly became clear that she had earbuds on under her scarf and was on a personal call! I didn't push it because she was ignoring me anyway and none of my personal medical information was being verbalized. I got my blood work drawn with no problem and left. I got a call from my doctor a few days later wondering why I didn't get all the tests she had requested? I said that I had handed in all the orders. About a week later the missing test results magically showed up in the labcorp system. My doctor called to ask me if I had gone back to get the additional test ... I had not! So it was clear they had misplaced my paperwork. What a mess. Side note: just out of curiosity I looked up this location on Instagram to see what was on there. It's basically just all selfies of the women who checked me in. So unprofessional. read more

Too long of a wait... waited an hour for my 10 am appointment. there was long line of people waiting with walk ins going in prior to appointment. what is the point Of making an appointment if walk ins go before you. read more

People really had a nasty, kind of angry attitude. "I ain't got time for this" was the actual quote when she had to fill out the paper based on my doctor's handwritten prescription. No time because they were busy chatting about their lives? None of the employees would even look at you in the face, acted annoyed at basically everything, and the dgaf phlebotomist had a pretty painful jab. I could go on about this experience. I will say that the place was reasonably clean and the whole thing was reasonably fast -- at least the experience wasn't prolonged. The only time they became relatively pleasant was when they said "you're welcome" as I thanked them anyway on the way out, as if they had done me a favor by begrudgingly doing their jobs. Then despite being told my insurance would cover the work, I got a bill for hundreds of dollars (because healthcare/insurance is a scam/racket in general). I called to set up a payment plan but it didn't seem to work and I just kept getting collection letters. Overall, it's hard to imagine a worse experience or more irresponsibly run outfit. I know they're not in the hospitality industry, but you'd think some level of management should be able to at least achieve a basic level of decency. I would never go here again and strongly encourage others to avoid it if there's any other available option. read more

This place is gawd awful. Let me count the ways... Front desk person was rude. When I went back to get my blood taken I overheard a little lady complaining that it was too cold to which an extremely rotund employee laughed her ass off saying it was too hot. When was time for me to get my blood taken, the chick shows up, doesn't introduce herself and immediately starts putting the rubber band around my arm. Like WTF? I have needle apprehension (aka I puke when I see needles). I told her she needed to let me know when she was bringing it out so I could look away and she goes " It doesn't bother me". Umm it's not about you. I'm the one with needle apprehension. The whole vibe was just beat. If you had to choose between Labcorp and a random warm body on the street. I'd go with the warm body. read more

Where do I begin? I've only been here twice, and each experience is equally terrible. The first time I came here was during the summer. They got my insurance wrong. Weeks later, I got a bill from Labcorp requesting co-pay for labs that were completed that day. I don't understand how they could've gotten my insurance wrong. Your insurance card and ID are required upon sign-in. And then they make a copy of them when they call you up for your turn. With my insurance I don't pay for labs/blood work, it's all included in the deductible. So I called the billing department of Labcorp and told them that they had the insurance wrong listed on the bill. They checked to make sure that I was not lying to them and placed me on hold to call the insurance company to make sure. So the billing folks said I need not worry about the bill, it was a mistake. That was resolved. This time, I went in to drop-off a 24-hour urine sample ordered by doctor. I thought it would be quick and easy, that I would be able to make it to my doctors appointment after. WRONG, it was not easy nor was it quick. It was painfully slow. I was asked to sign in TWICE. Once on the CLIPBOARD and then again at one of their KIOSKS in the waiting room. After signing in, I waited for what felt like eternity. As a courtesy, I called my doctor's office telling them I would be late to my infusion appointment. My doctor's office said that I would have to reschedule. Resigned, I said okay, and was given the next available appointment. Like I'm just wondering right now how many people were late or rescheduled their appointments waiting at Labcorp. Like I can understand that it takes time to draw and run tests on blood and urine samples. But this part? The part of signing in folks, getting their insurance info and ID? It should not take 30+ minutes. I've been to other Labcorp locations, my wait time was less and process was quick and easy. I only went to this location for proximity to my doctor's office and to my appointment. I kid you not, the person behind the glass window and I made eye contact. I know they see the growing number of people in the waiting room. One lady before me was waiting for a long time, and then went up to the counter and said, "please cross me off the list, I have somewhere to be and it's just taking too long. Thanks." Is that how you weed out people so you have less people to service? By making them wait for a long time?! Finally, I was called and the drop-off process took 5-7 minutes, compared to my wait time of 40 minutes. I was annoyed. But I got over it because they wasted my time, so I wasn't going to let them waste my mental energy being annoyed with their service. Labcorp, please work on efficiency and shortening the wait time. People who are getting their lab work done/dropping off a specimen, be prepared to freaking wait. 2-Stars because: 1) at least the television is on to keep you entertained (insert eye-roll emoji here), 2) maybe if I came in the morning service would have been different, but that's a big IF. read more

Don't be scared to come here, just be prepared to wait even if you have an appointment. They are severely understaffed. I arrived 2 minutes before my appointment this morning (which was the first open of the day) and already noticed about 20 other people waiting in the sitting area. You have to sign in, and i noticed i was the only person with an appt on the sign-in sheet while everyone else who was there was walk-ins. For some reason, those who were walk-ins were given priority and were headed to the back to do their lab work first. I ended up waiting 30 minutes before I was seen despite having a confirmed appointment. This was the biggest frustration. You're better off just walking in if you are planning ahead. Apart from that, the 2 employees working there were wonderful. They were clearly short staffed but kept a positive and upbeat attitude and were clearly used to working this understaffed. They tried their best to move as fast as they could whilst making those getting bloodwork done feel comfortable. read more

After reading some reviews I was scared to come here. I arrived around 8:45am for my 9am appt. There were several people who signed in before me without appointments but right at 9am, I got called in. Unfortunately, my MD did not submit blood work request like she said she would. I was so afraid that I'd have to leave and set up an appt for another time. The lady was so nice and suggested I give the MDs office a call. After some waiting from the MD office, they finally submitted my lab work request. Labcorp took me right away and I was done in just minutes. read more

I had the quickest and most painless blood test of my life here. I usually get a little anxious and have to distract myself big time while my blood is being drawn but before I could even think of what to do to distract myself, it was over. The needle felt like the tiniest pinch and the technician was so quick and smooth it was over in a flash. I was very impressed. read more

I have always hate good experiences, until this one time when they attempted to double bill my insurer. Of course, the insurer rejected the second billing. That's fraud. Instead, Labcorp sent me the several thousand dollar bill claiming my insurer said I had other coverage I needed to use instead. This was a lie. I had to call my insurer to clear it up and they had to send Labcorp a list of what my benefits cover, even though I have been a customer of theirs and do bi-yearly labwork! Please be EXTRA careful. Companies like this are a prime reason why we need universal healthcare and pre-existing conditions should be covered. It is too easy to fall through the cracks and have a big company like this take advantage of you. I was lucky my insurer advocated on my behalf. read more

I was pleased with my visit today. I made an appointment for 11 am about an hour beforehand. I was able to check in right away on the kiosk and was called back rather quickly. Front desk was a one-person show and she was doing a great job answering questions that were thrown at her, filling the orders, and helping at the check-in kiosk. The person who drew my blood was also efficient and found a small commonality (ear piercing) to chat about. No pain, I don't expect any bruising. Thank you for making an otherwise daunting task not-so-bad! read more

How long does it take to draw a blood sample?? An hour or more apparently. Maybe one single person working here, it's self check in and one person I assume is drawing blood. It's not like this is a free service - we all pay ridiculous $$ either out of pocket or insurance. Do better, please. If I could go to Quest Diagnostics, I would. read more

This is probably the least professional staff I've ever encountered and I didn't even make it back to get my work done. I arrived and filled out my information at the kiosk and was quickly called up and told "they have nothing for me". I told the woman I had no idea what that meant and asked if she could elaborate and give me direction as to how to proceed in order to get my work done. (Penn sent me over as a walk in, I had never been there before and was unsure of the procedures). I was experiencing a possible miscarriage and on top of that stress did not appreciate being treated as a problem just being in the building. This woman couldn't have expressed less interest in helping me or more attitude. I called my doctor who was supposed to fax over the paperwork and showed back up an hour later. Within minutes of me sitting they were aggressively turning patients away saying they were closing. I got called back and apparently my paperwork did not come through. I asked for a moment to call my doctor back and was told they were closing in 4 minutes and there was no time even though there were several others still waiting who arrived after I did. While I was sitting there the staff complained audibly about the number of patients and how done they were for the day. If this review saves one person a horrible experience on top of an already horrible day then that is good enough for me. I'm still flabbergasted that people who behave like this are able to hold jobs. I have three jobs in the service industry so I know it can be tough to deal with some people but you don't have to be cold and miserable to everyone for no reason. ESPECIALLY in a setting where you are dealing with patients who are very ill or experiencing trauma. read more

A mill and I have a major blood bruise. They do not give a darn about you and people are not trained. I am considering a lawsuit

Terrible customer service, and the worst Labcorp I have ever been to. The front desk employee was extremely rude from the moment I walked in. Why work a front desk job if you can't be friendly at all? read more

Website says that they stay open till 6pm but when I went there at 4pm they were closed. I had tried to call them atleast 20 times since morning but no one picks up the phone. After waiting for a while it goes directly to voicemail. The quest lab which is close to this location picked up their phone immediately... unprofessional service by Labcorp. read more

No professional or near pleasant experience, front desk has 0 to no respect yet demands it's , feels like service from a ghetto chuck E Cheese. Terrible terrible terrible and they are talking about better jobs, Professional jokesters more like. I don't know why a hospital is ran like a pig pen but I'm sure that should be marked as a HUGE RED FLAG, immature staffs at a HOSPITAL is a death waiting to happen read more

WORST FACILITY EVER. Worst customer service. They cannot be bothered to even make eye contact - the woman behind the counter shouts at you, is rude, dismissive and completely unhelpful. Not to mention their operation hours list them until 11PM on Saturday with afternoon hour appointments, only to arrive at 10:30AM for blood work that takes an hour and to be told they close at 11AM and to leave. "They don't have time for this" - even though their appointment hours are wrong. DO NOT GO HERE. Find another facility!!! read more