Staff was fantastic, Nurse Practitioner Tina awesome and so was the nurse Danielle. I'm almost 70,…read moretook a bad fall. I'd go there again!

I could've give zero star for give me wrong RX and my fuck health gets worse so thank you…read moremotherfuckers! Especially thanks to Dr Laurence John Anderson who was there or one day and never there again! Don't trust those motherfuckers! Bitch I'm still not able to breathe properly because of you motherfuckers!

I came in with a belly issue, specifically a swelling like a hernia but what do I know I am not a…read moredoctor. The doctors assistant asked why I was there and I said a belly issue, she reported back to the doctor and doctor said tell me to go to the hospital because there could be more involved testing which they don't do there without examining me to make this assumption. Unprofessional amateur medicine. So I insisted that the doctor look at me because patients are dumb, we are not doctors and we don't know what it is. I thought this was very unprofessional, the go between with me and the assistant to the doctor. So after aggressive intelligent voicing my thoughts and push and pull the doctor decided to see me and tell me it was a hernia. Great a relief. But they would of still billed my insurance either way because they worked me with blood pressure, weight etc the usual pre stuff. The doctor would of still got paid for an exam that he didn't do. This is unprofessional and criminal to me. I am a patient what do I know about a belly issue. A violation of patients rights.

I had a 4:00 appointment and was running late I called at 4:07 from half block away and was told…read morethe Dr had left for the day. They said they close an hour before the "closing time".

Today was not one of my better days emotionally or physically, and I came into my PCP appointment…read morefeeling completely burnt out. Before even seeing my provider, Stephanie Mackey, MA, made such a difference in my experience. Her patience, calm presence, compassion, and genuine care immediately shifted the energy of what had been a very difficult day. She took the time to get me situated, listened with kindness, and made me feel seen as a person -- not just another patient checking in. In healthcare, those moments matter more than people realize, and Stephanie's professionalism and warmth truly stood out. I'm deeply grateful for the comfort and reassurance she provided during a rough day. Thank you for having someone like her on your team.

I had a good experience with my doctor, but the front desk and office staff have been incredibly…read moreunresponsive and inconsiderate. I've been trying to get a simple form filled out for my employment onboarding and after nearly a month of calling and messaging nearly every day, I still haven't received it. Despite repeatedly explaining that this form is required for me to begin work, every time I call I'm told they'll "send a message" to the person responsible. Nothing ever happens after that, absolutely no updates, no follow-through, and no sense of consideration. As someone who has worked in healthcare, I would never put a patient through this. The lack of communication and basic respect from the office staff has been frustrating and honestly unacceptable. It's a shame, because the clinical care was excellent, but the administrative side is severely lacking.

After seeing the great reviews on Yelp, I chose this Urgent Care to treat my skin rash/hives…read more The wait time was pretty short. Everyone was friendly and helpful. I could tell that Dr Zhang really cared about treating all his patients. He was very thorough and explained things whenever I had a question. Because I didn't have insurance at the time, I ended up paying $100 for the visit plus a $3.50 service charge. I was in and out very quickly, and they had called in my prescription soon after. I would definitely return here down the road!

I was seen immediately and the doctor was very friendly and attentive. After having a virtual…read moreappointment with another doctor that was unhelpful, I came here and received the care I needed and left with prescriptions that started improving my symptoms right away. The doctor even texted me the next day to check in and asked that I update him on my symptoms as they improve.

Great rehabilitation & pain center been patient for many years at pain management clinicread more

Bottom line here great Nurses and therapists but the Case Managers are miserable.The Chief admi…read moreJessica Cooper won't get on the phone.I guess she's an entitled individual that was given her job by knowing someone. and the Cmo Frank Caldera didn't show up to a meeting that was set up ,he sent some lacky They are cowards.The issue is the refuse to do paperwork that has to be filled out by any licensed Doctor or therapist.They tell me they have no one qualified to fill out a two minute form I guess they are committing Medicare fraud by billing them for all the Drs and psychologists they have sent in In my humble opinion these people are lazy days of dirt.

I've gone to Dr. Geena Galvano for the last few years as both my general doctor and OBGYN for my…read moreannual women's check up. She's prompt, has a wonderful bedside manner, is super helpful, and overall is a great doctor. The staff here is friendly and I never wait too long. The office is nice and has comfortable seating in the waiting area. Overall it's a great spot.

Everything felt like a factory. You can tell the doctors are really tired here. Everyone that…read moreworked there had dead eyes. I don't blame the workers but the company. If you have actual concerns don't go here. If you just want annual and bloodwork go here but once again you are less than a number

i was at my usual 3 month follow up, i had been seeing the same doctor for 30 years, he asked me if…read morei would talk to some wellness coordinator?, she asked me maybe 10 questions. the next day i got a bill for $300. after the usual insurance run around it became obvious they 2ould not pay for the ridiculous. i told them i would pay if they would tell me if she was someones relative, spouse, or wannabe. their response was: oh we'll resubmit the bill. the place is not a hosppital. i am tempted to file an age discrimination complaint, i have already found a much better doctor not affiliated with greedy jefferson.

Health insurance company. When those three words are stated, it nearly always comes with negative…read moreconnotations. In network, out of network, deductible, out of pocket, pre-existing condition, lapse in coverage, covered, policy, not covered, prior authorization, referral, medically necessary, etc. it's an unnecessary game of greed, codes, billing, pharma, lobbyists, hospital administrators, and politicians. However, there's an angel at Jefferson Health Plans, that radiates empathy, compassion, reliability, follow-through, authenticity, kindness, and attention to detail. The angel that Jefferson Health is blessed with comes in the form of a nurse care coordinator for their special needs unit, Janice. After contacting Janice, because one of my specialist doctors didn't appear to be covered under Jefferson Health, she called me at least eight times to follow up, check for updates, make calls to the physician's office, all over 4 business days. My last call from Janice was on my ride to the doctor, to let me know she had spoken with the office, and ensured that my appointment was covered. To the Executives and Board Members of Jefferson Health, if Janice isn't highly promoted, add recognized each year, you're mashing a "big mistake. Big. Huge!" to quote Julia Roberts in Pretty Woman. You have a rare commodity, with extreme value, character, and skills that cannot be taught. Since she's likely in a work for hire position, essentially, she's a free agent. Lock her down, and don't be shortsighted. To the other healthcare companies, let the poaching begin. I guarantee Janice is talent of star status.

Dr. Frankel's office is a joke. His staff is very friendly, however for having an office near…read moreRittenhouse Square, the office itself is grotesque! He is too cheap to make any renovations or update any of his much needed furniture, rugs and equipment. You are not informed ahead of time you must pay your copay with cash or you will have to pay the credit card fee. Then, meet Dr. Frankel himself. The most facetious doctor I have thus met and I worked in the healthcare profession. He does not understand the whole rule of "listening to the patient" and "the patient tells you what they are feeling". Instead, this arrogant doctor will ignore everything he has learned in med school and tell you how you are supposed to feel. I tried him twice to give him the benefit of the doubt and first impressions really do tell you A LOT! Overall, if you are visiting this dump of an office, you either have no insurance, or terrible insurance and if that's the case there are better doctors that will provide help with better care and not be so condescending. Do yourself, health, and wallet a much needed favor and skip this douchebag! Wish I did!

Even though Dr Frankel is very busy, you don't wait long and they take walk-ins, which is rare…read more I had a fever and wanted to get it checked out. Most places said they could squeeze me in in two months! Dr Frankel's office said they'll never turn a sick patient away.