Look, I see mixed reviews but my experience was amazing. I am a disabled veteran with medicare…read more First off, my PA tending to my issues was amazing. Sorry ma'am I don't remember your name. I couldn't be happier with the swiftness of my lab results and staff working the lab. The young woman who helped me was very kind and informative about my procedure to do at home. Thank you to all who took part in my care from the women up front and in the exam room. Sorry I couldn't offer a name of my PA for recommending having her as a doctor if she is available. Best wishes everyone.

From someone who is a patient here, and also a previous employee, I cannot recommend this place at…read moreall. From doctors being rude to the lack of communication, the care is not where it should be. Honestly, most providers are very dismissive and do not seem concerned at all. They are just focused on the titles they have instead of the work they are actually supposed to be doing. The company is extremely short staffed and lacks so much communication. They also do not support or appreciate employees. They do not look at how good the work is, or how much effort is being put in. They are just worried about the money and expecting you to be able to work when and how they want no matter what situations you are dealing with outside of work. For example, not allowing your employee to go pick up their kids from school because they want you to take lunch at a certain time instead of later so that you can make sure your child gets home safely. In a recent situation, I know of someone being told that they can't take lunch later in the day, and that their daughter that isn't even in high school can just walk home or take an uber. In another situation that has occurred multiple times, having to use your lunch time to go to an appointment and not actually getting to have lunch because they don't want you to use any of the PTO that they give you every pay period. Almost every day, doctors don't do their jobs correctly. For example, not putting in orders for blood work or referrals for outside care. Providers also do not answer messages or phone calls, which results in having to come back another day hoping that your orders and information is put in so that you are able to get the care you need done. From my standpoint as a previous employee, I have seen multiple patients on multiple occasions coming back to get work done and the orders were not put in after days, and even weeks. I've even seen and been in contact with multiple patients who have been in full on tears because of the experiences they had with their providers. Also, the favoritism in the clinic is insane. If you aren't a favorite, they don't care about you at all and they will treat you terribly. You aren't made aware of anything going on, and you are even left alone during busy times because of staffing issues. But what's funny about this is, if you are a favorite then the boss will help instead of leaving you alone. If you are not favorited, then you are basically kicked under a rug and outside of a box with everyone you are working with. Also, when you aren't a favorite and you are short staffed, or even in my case and coworkers' cases a few times, you are left completely alone to care for patients with no support even during busy times. Even when there is more than one person working, you allow your favorite employee to sit and play on their phone, and in one case even sleep while at work. You even allow them to leave while on the clock, supposed to be working, to go get food? Or step outside to be on long phone calls? But you can't allow another employee to take their LUNCH TIME later in the day to go pick up their child. And as a supervisor, you get away with things that you'd instantly fire your least favorite employee for. Even if you are a favorite employee, you get away with so much that should not be acceptable. Back to a patient point of view, the wait times are ridiculous. I understand that providers fall behind sometimes and there are other situations that may be happening. However, you're expected to show up at least 20 minutes early and then you are sitting in the lobby waiting for over an hour, just for an appointment that takes maybe 10 minutes. Then the providers dismiss your concerns and feelings and doesn't bother to look into other options or solutions to your issues. As a patient, you want a provider that will listen to you and your concerns, is not rude, and is actually willing to listen and help you. Most providers just throw more pills at you instead of looking for other solutions. With all of this being said, I cannot stress enough that you go somewhere else for your healthcare. With all of the communication and staffing issues, as well as the attitudes of employees, you are better of going somewhere else if you actually want care and solutions. All of the things I mentioned don't even make a dent in all of the issues that go on within the clinic. When dealing with something as serious as your health, this is not the type of place you would want to go.

The place is dark & grimy, went to take a pre-employment drug test & they requested i remove…read moreeverything waist down while a male watched me urinate. I refused. They should be in big trouble for requesting that.

From the owner: PROCOM is a Drug and Alcohol testing company which provides drug screening at our Pueblo, Colorado…read morelocation and TPA/MRO services nationwide.