Made an appointment arrived 15 mins early and 40mins later she takes another person who was before…read moreme that had a later appointment after me. She said he's been waiting. This place does not care about appointments. It literally took her 20 mins with each patient here today. Never again

phlebotomist was very quick and i barely even felt the needle. Could tell the phlebotomist was…read moredefinitely a professional.

The best lab crew ever! Always so caring and accomodating. Very efficient and courteous. This is…read moredefinetely my lab or choice! And I have to go very often! They could use some more help though because this is a very busy office! Linda

Terrible service. Signed in and after 40 minutes had my daughter go to the window (it was for her)…read moreand the lady pretended she wasn't standing there all the while having a LOUD conversation everyone could hear in the lobby about her kids and vacations and such. I then walked up with the "Excuse me" and she just said "I'm with a client" and continued her convo. After another five minutes finally addressed me and took my daughter's info. Then waited another 15 minutes just to pee in a cup. Honestly this was crazy unprofessional.

Dr Liu was great when I saw her. It is the automation that…read moreis the problem. it is impossible to speak to a live person to schedule an appointment. In addition the website would not allow me to select a provider or a location to use the online system for appointments.

Dr.Dapper and Nurse Cheryl. absolutely were the best…read moreproviders I've ever had. this was my fourth baby I've had with chc all great providers previously, but these two professionals handled me at my very worst and most scared. my past three births I had an epidural an enough time to have them, not this birth. I came to the hospital 8 cm dilated and have extreme my painful contractions. dr Dapper assured me I was doing great calmed me and comforted me all while doing her job efficiently. She wasn't the slightest bit nervous, she told me the truth the whole time and talked me through getting prep of getting ready to get an epidural. I wanted one so bad. Well baby girl was in a rush to meet us, she was born within an hour of my arrival and I couldn't not get the epidural because I was actively pushing once the checked my cervix. I was so terrified I knew I was holding baby girl in and not pushing at all. I was screaming and crying probably traumatizing other patients. the fear running through my mind and the pain I was in I couldn't think and barely move. Dr dapper told me to do what I felt was right. so I did. In comes Nurse Cheryl to my rescue. She was talking to me calmly reassuring me I was doing great and there is nothing to be scared of. In between contractions she would squeeze my hips and wipe my face with a cool wet cloth. She made sure I was as comfortable as I could be in the situation. Cherly literally felt like and angel beside me helping me do what I thought I never could. God bless both Dr. dapper and Nurse Cheryl When I say they went above and beyond they did that. Honestly I wouldn't have been able to have bay girl if I didn't have these two by my side. I forgot to mention I came alone to the hospital as dad was with our other kids. I will forever be greatful for these two ladies !

I recently wrote a negative review on my experience with Dr. Arumala which still stands, but today…read moreIn want to give kudos to the office manager Kim. She finally called me back and apologized for not getting back with me sooner because she was out of the office. Kim has always been able to solve my issues with staff in the past and I have no doubt that my feedback was heard. She took the time to listen to me and she genuinely cared. Not only did she resolve my issue, she also scheduled an another appointment with another Dr. in the facility. I will definitely give Chesapeake Health Care another chance just because of the way Kim handled the situation. She made me feel like everything was going to be ok, and that means everything to patients, especially when dealing with health issues. I also want to give a big thanks to Christie for calling to check on me after I posted the first review. It's because of the two of you that I will be returning. Thanks once again for all you do and keep up the good work! :)

What ever you do, do NOT see Doctor Claudia O. Arumala, M.D. I don't want anyone else going…read morethrough what I did. She is so rude, she fought with me in my time of need. I couldn't afford medications at the time and I was put down and yelled at because of it. I tried to leave the room and she blocked the door saying I would go out and make everything look like her fault. I was going through a lot and needed therapy and she wouldn't help me. I walked out crying. And traumatized... it was a while ago and I'm still hurt about it. People need to know. After that day I never went back and found a new amazing sweet doctor. And SHE CARES.

If you need bloodwork done, at least the RN is professional. The rest of the staff is a shit show…read moreand you are better off breaking into a vet clinic and stitch yourself up like the 3rd Terminator movie's John Connor. I attempted to go here twice. The "desk person" had 8 people in the waiting room the first time I visited. The woman who I can only guess was educated by the public grade schools of Baltimore couldn't get a single name on the charts right. The names were John, Barbara and myself. These are common names in the English language. She couldn't read them off the charts!! Later, when I tried to explain that I have insurance, she said she ran it in the computer but she was told that I would have to pay out of pocket. I explained to her that is not possible. She said she would run it again. I sat back down. I watched her for 7 minutes where she didn't even touch the computer. She called me back to the desk addressing me as Robert, (my name is Justin.) I advised her that I watched her the whole time and she never even looked at her computer in the time much less typed on the keyboard. (I don't know if she can even type at this point.) I left without my blood work that day. Months later, I returned. A different "desk worker" took my forms. Again, these forms clearly show I have health insurance. Because she couldn't be bothered she wanted me to just pay cash. After the 4th time showing her paperwork, she growled and told me to "sign here." I get the test results back and they listed my testosterone well over 1400. ( I am a 50 year old male who naturally remains in the mid 200s without doctor's care, so this is scientifically impossible even with injections.) After 2 hours of trying to contact the lab folks in New Jersey, I was told "I'd just have to do the blood work again!!" The RN's seem ok, but these "no child left behind" desk workers are lazy and will try to get you to pay out of pocket rather than filing one piece of paper. I was able to redirect my doctor to Atlantic General. Health care sucks these days, but these "don't care/not my job" folks have no business in health care.

I don't usually write reviews, especially not for anything medical related, but I've had a chronic…read moreill illness for about 2 1/2 years and have had to get tons of bloodwork done. I've had some pretty bad experiences- but this morning was probably the most pleasant one I've ever had. The ladies at the front desk were super sweet, there was no weight. I went at 6:30 in the morning on a Wednesday. And the blonde woman who took care of me was so nice, very quick and she knew exactly what she was d. Found my vein instantly and the entire thing probably took a total of 10 minutes.

The customer service given was amazing. Very fast, but gentle. Definitely would recommend.read more

From the owner: Helping other has always been my passion. As a phlebotomist of 17 years and working in different…read morehealthcare settings I decided to open my very own buisiness to have more one on one time with my patients. I love to educate patients on their laboratory needs and make the experience more personal. I absolutely love what I do

The wait time was long you got very minimal care the staff is OK but had an x-ray done was told…read morenothing was broken. Then tape the toes together. Thanks that helped with the pain. went to a doctor at POA and guess what it was broken.

1/16/25, Once again feeling extremely sick ( congestion, nasal drip, cough ) . The Express Care…read moreStandard remains the same--I was swiftly called ( waiting no more than 10 minutes ), diagnosed and spoke to the Doctor. He explained and sent my prescription over to pharmacy. Best of care at Express Care...Thanks!