Franchesca was super nice with us and she has a very good hand. I didn't even feel when she did the blood work and she talks to you so u relax and I hope I get her for next time. read more

If I could leave a zero star, I would! My sister and I had appts and we didn't get seen till almost an hour later. The check in line was insane and while sitting in the waiting room, I was being sexually harassed by an elderly man. I was so disgusted and scared. DO NOT GO HERE! Especially women. I felt in danger and told the lab tech but of course they did nothing about the perverted old man. I will NEVER step foot here again! read more

This is the worst place I had ever been to. They have super long line waiting for tests. The waiting room has about 10 chairs and everyone else, at least another 50 people, are waiting in a long line in the hallway. The technicians are rude yelling at the sick patients waiting in line against the wall like sardines in a can. They are sick, weak, old and children. No compassion for anyone the rudeness took over. Just thinking of the mandatory distancing we just went through a couple years ago. Now none of it matters. You feel like you are only here to bother them. read more

Appointments take forever to get work done and workers are all rude and talk to people like the got something up their asses would avoid if possible read more

all the other reviews are well earned. the lines are ridiculous they need to compartmentalize better or do something to fix the long wait issue. inadequate seating as well. I'm here at 6:15 am 15 minutes before open and there's still a wait, I do understand how a blood sample could take longer I guess but a routine urine sample should not take so long. read more

I scheduled an appointment for a routine blood test. The office was very busy with a line down the hallway. I waited about 40 minutes. The person who drew my blood was great! She was professional and friendly, despite how busy she was. Her name was Gay. The stars are for her. read more

Don't waste your time at this location! Stay away! Worst than going to the DMV!!! Had an appointment for blood work and Drug Test for employment. I made an appointment thinking I would be seen faster. My appointment was at 1pm. I checked in on both online and in person. I waited for 2 hours like everyone else was (with and without an appointment). I decided to asked the office staff what's taking so long? They told me I was next. I waited another half hour and finally decided to leave. Do not waste your time here! Ask for a different Location or Lab Company. I called my employer to switch me to a different lab company. They set me up with Concentra Urgent Care in San Bernardino and they confirmed they will do my lab work anytime any day. It's a 24/7 clinic. read more

Worst place ever waited five hours for drug test never got called. Had to leave. Went back next day and they new I was there the day before. Waited three hours never got called again.Had to leave for othertesting for job. Worst place ever ridiculous wait time just for drug screening. read more

2 1/2 hour wait. Absolutely terrible efficiency. Would not recommend to anyone. So painful. read more

Labcorp - Where they have you wait - Laboratory Testing Near Me - San Bernardino, California

Terrible set up. They have people waiting for hours lined up in the hallway. Use any other lab if possible. read more

Labcorp - Laboratory Testing Near Me - San Bernardino, California

Sooo upset, spoke with someone on the phone Tuesday for an appointment at 930am thought everything was good and scheduled and I walk in Friday and she tells me there is no appointment and they can't accommodate me. Horrible customer service and extremely inconvenient for someone who only has one day to complete this test. They have zero customer service or empathy. This establishment needs help. People sitting in hallways and just rude staff that could careless. Unfortunately I had to come here for my job, but won't be returning. read more

The most ridiculous place I ever been too, NO PARKING ONLY BY THE EMERGENCY room and when you finally get to the office 5th floor the line is around the corner to the elevator, time for a new manager supervisor or something . Don't waste your time go to Redlands read more

Worse place. 2-3 hrs waiting to get blood work done. Never had to wait this long. The workers move very slow.

All of the people were so great and very welcoming defiantly one of the best I've been at thank you for making it be such a comfortable experience read more

Review comes next Vet soon not easy parking and rude girl on the door baús. Hdushzus v hogsheads vzgwheb cud she dubs fudge. Dvdbdbd dbdbdbdjebdienbd e. Zhejebdj read more

Labcorp - Laboratory Testing Near Me - San Bernardino, California

THIS IS THE WORST FUCKING PLACE TO GO they are so fucking ghetto in there everyone's yelling at each other the lines are soooo unorganized the staff is unprofessional arguing with guests they really don't need to be working if they hate their job that much DOOOOO NOT COME HERE!! Go to REDLANDS -0000000000 OH NOT TO MENTION I told them I had small veins and that the hospitals normally use the butterfly needle they didn't listen it took two girls and 3 try's on each arm I was in so much pain but I just wanted to get it over with GEEZ read more

Such a horrible experience, I went in for a job screening but felt more like a convict on probation. I had an appointment for 1:30 but was not seen until 1:45 pm. I tried to tell the person who setup my appointment on the phone I have a medical card and would like to provide it. She assured me a medical review officer will ask me for it once they call me to go over my results. I still took my prescription with me at the time of my appointment, I tried to provide it to the lady at the front desk when i checked in and told her about my med card. she declined to take it and told me the the medical review officer will give me a call to review the results with me, and then I can provide my prescription medical card to them. When I was seen to do the test, I asked the doctor if I can provide her my medical card/prescription to her, she advised me that a medical review officer will give me a call to review my test results with me and at that point, I can provide them your prescription/medical card. After my test I called the number listed for medical review officer and their automated phone system mention the same thing that the medical review officer will give me a call to review my test results with me, and then I will have the opportunity to present my prescription. That never happened, my results were just sent to the employer. I was never given an opportunity to provide my prescription medical card. Now this ruined my opportunity for a new job. Why would you not allow a person to provide their prescription/medical card and lie about the process, saying a MRO will call me and give me a chance to provide me medical card. I was never given that opportunity. When I called back to speak with someone about this, the representative was very rude and could care less. When I told them, they cost me a job. read more

Had to come here for drug testing for a new employer. Drug testing is 12-2. I had previously called repeatedly to try to obtain an appointment but they didn't answer the phone. You can't make an appointment on their website unless you have a login for your normal healthcare labs. When I arrived there were 10 people down the hallway and more than 40 sitting in the lobby. There are barely any signs when you get to the fifth floor so go to # 510. You can tell the other places have had issues as they all have signs up staying "THIS IS NOT LABCORP!!". If you are here for drug testing you are not allowed to leave the lobby so you have to stand against a wall. If I wasn't being forced to come here for employment I would never return here again. They just told a new patient it was more than an hour and a half for a blood draw. A girl has been here more than an hour and just fainted because there are not enough seats in the lobby. This place is a nightmare. Either not enough staff or needs serious management restructuring. read more

Came in for urine drug test. I was seen and left within 40ish minutes BUT THE PARKING SUCKS ASS! Took me about 20-35 minutes to find parking The workers are very professional but if u come have a ride along to just drop u off in front while they find u a parking spot! read more

This place takes FOREVER!!!!! Please plan to here all day for your labs!!!Horrible communication between the front desk and the staff in the back. read more

My experience with this location has been nothing but positive. I have had my blood drawn several times, each one was a Saturday appointment. Very easy to schedule appointment on the website, And didn't have to wait more Than 5-10 to get seen. Phlebotomist each time was friendly, welcoming and very professional. The front desk people could use a little more customer service training tho, they don't seem to be very welcoming & make you feel like rushed. read more

I would give this place negitive stars if i could. The staff is rude, they complain about their jobs and the patients at the top of their lungs while yelling back and forth, they yell at you if u want to ask any questions, they dont bother checking with your insurance and make you call the ins if u need pricing, they act like everyone has lepracy while in the waiting room and throw their hands up in distgust if u try to hand them your blood work order, they lock us in the waitingroom and yell at people who dont know how to get to the second exit door after blood has been taken..demeaning, inhumane, you name it!!! Not only that, but they left a huge hematoma on my blood draw site thats been very painful. Its bruised about the size of a baseball and the lump makes it hard to bend my arm. These people should be shut down and i cant believe my insurance considers them a suitable lab. I am going to find someone to investigate because no one should be treated poorly, especially when a lot of the bloof work thwy do is on the elderly and the dying!!!! I hope the whole staff goes to hell for the way they treat the sick. It was truely heartbreaking to watch. read more

Labcorp - Hematoma left by the lab..still noticeable in low light! Very painful!!! - Laboratory Testing Near Me - San Bernardino, California

This place is the breeding ground for Covid. No social distancing, no masks, people lined up in the hallway and no assistance to direct people where to go. Absolutely disgusting. Make the drive to Redlands where it's much more organized and you can check in then wait in your car read more

Quick and clean. yes there wore masks and used sanitizer often. From checking in, waiting in the waiting room, and getting my blood work done all took about 30 min or less. My arm isn't even sore. Thank you to the gentleman who did my blood work, it went smoothly. I'd definitely go back. read more

Not recommended at all!! Best going to quest diagnostics accross the street. Let me elaborate; i arrived 15mins before my appt, checked in, but my ten yr old son was with me. I was told by staff that he couldn't wait in lobby. The line for registration was at least ten people long(some with lil kids) mind you this location is inside a medical building/5th floor with other medial suites in the same halfway. This is a fire hazard for one because no one stays in a straight line. Some people sitting on the floor, some were against the wall on one side, some leaning on the opposite side of the hallway just clearing the doors. I figure he can wait for me along with everyone else outside when she tells me he cant wait for me in the hall either. He wasnt in school therefore had to take him with me. She rather i take him downstairs to the car and roast while others hang out with their kids. I asked for an ETA because at this point it was past my appt time and i need to know how long my son would be unattended. She didnt not provide me that neither did she care. She continued to say pre-employment screens are done alone and i understand but ive never seen anyone say or seen where it says no one can wait outside for while you provide urine!!! All this time a lady was called in and had a little one with her. Honestly i feel discriminated against. The enployee who checked me in was the rudest and seemed bothered by me and my inquiries. The line was very long and they were due to close in less than two hours meaning the overbook carelessly. They dont care about anyone time, safety, or our rights as human beings as they make up the most ridiculous rules by the day and to save their behinds obviously. I say they need to move out of that building or get shut down. So unprofessional. I ended up leaving bcuz it was fifteen mins past my appt time and that's too long of a time while being ignored while my baby was made to leave. I wont stop at this post is all im saying. If they must review security cameras i recommend they do because they will need all the help they can! Dont have pics unfortunately because my son kept my phone while i left him shortly. So no stars... not even half of one! read more

Not organized, can't locate your order and very rude like it's your fault, then realize they messed up. Knowing you have people in the hallway all the way down you'll sit at that desk and call the person's name as if they can actually hear you, ridiculous. read more

Hate coming here the office is SO SMALL , the staff are so UNPROFESSIONAL , UNCURTIOUS , RUDE. especially the receptionist and to top it off the techs still need training one of the techs couldnt even find the vein and had to call another tech to find it and then they get attitude when you try and help them out and tell them what vein to use and what type of needle like a BUTTERFLY tip but instead they want to be using you like a dam pin cushion. This place needs to either shut down or expand there office space and or restaff everyone ..I only come here because its just around the corner from my house.. and its sad you still have to leave a star rating they dont even deserve 1 star read more

Often crowded, especially first thing in the morning when they open, but they are efficient and quick. My doctor sends me here to get my blood taken whenever they are checking my health. The phlebotomists here are well experienced and always finish taking my blood so quickly that it surprises me. No double or triple tries to find my veins-first try gets it every time. The only reason I don't give them 5 stars is because they are SO crowded sometimes with sick and coughing people that the wait can be a little unnerving. read more

First time here and the location is conveniently close to my house which is great. Its semi-clean, the biggest complaint is better customer service smile more be more friendly. Even if they hate their jobs at least smile some or get a new job we don't need that. But it sure was quick, we were in and out in 30 minutes and I took 2 ppl so that was good. *For the manager pls have your staff smile more its not much to ask. read more

I absolutely love this location! The staff is always so pleasant and polite. I've been coming to this location since they were down the hall in STE 517. All the staff is great but there is one staff who is absolutely AMAZING! Gay W, she has drawn blood from my whole family! Even years ago when I was pregnant she was there. She is courteous and professional and is definitely an asset to Lab Corp. It's obvious that she loves her job and she's not doing it just for a pay check. She cares about her patients and it shows in her work. She is quick, precise, and gets the job done! She's even great with kids! My 9 year old was afraid to get blood work done but Gay's calming voice and reassurance made all the difference in the world. My daughter said if she has to come back next year, she only wants Gay to help her. I'm thankful for employees like her. I wish I could clone her! read more

I went to lab corp recently. Positives were that the employees were wearing masks and the waiting room wasn't that full. Negatives were the chairs aren't spaced for social distancing and the waiting area is very small. Given the social distancing recommendations I would think a healthcare lab would have made changes. They do have an option to check in when you park and wait until they are ready. I did this but still had to wait in the waiting room for a few minutes and this is with an appointment. I felt annoyed over that, why tell me to come in when they weren't ready for me? And there was a lady coughing in the waiting room. The lab tech was nice but he called two of us patients in the same small lab room at once...we were not six feet apart. Then he asked me my private identifying info with the other patient there-like my DOB And address! This definitely isn't taking precautions for HIPPA. read more

This is my first time here (06/12/18) the lady at the front desk is so RUDE not only to me but she is so RUDE to everyone seem to me like she might even be racist towards Mexican....I will NEVER return here...to top things off the lady in the front had me call my own insurance company to make sure I was active in the system...so RUDE!!!! Someone needs to train her on customer service the lady's name was Christina read more

Exremely crowded in waithing room. People lining the hallLong waits even with an appointment. I had three post op urine test that came back bad. I go to my pc doctor shortly after. The test was fine read more

Worst place ever. Too crowded. Not good customer service. Everyone at the desk treat patients like some thing else. Can't explain

My wife and I went to this lab on Thursday to get a lab for her trough test for infusion. The lab tech was very professional and got the blood on the first try. Thanks!! read more

I read the reviews prior to going to this location and they weren't very good.I was expecting an all bad experience but to my delight it was the total opposite..Anna the receptionist was friendly and professional and the technician was also nice and I was in and out in 15 mins..great experience.... Is also very helpful if you make an appointment prior to your visit..................... read more

Almost two hours to get blood work done, and the big African American woman in the front desk is rude as f&@k ! Almost yelling at other pts, when one of the patients was taken back to get their blood finally taken the other lady apologized for the white and the African American woman said "don't apologize..." WTF it's common courtesy! Blah rude!! read more

This place is very unorganized, small and the workers have attitude. I get that they are a lab but you have to have a sense of customer service because it is a business. I much rather go to another location than here read more

Last Friday I submitted a drug screen at LabCorp in San Bernardino for a job application. I followed all the protocols and notified Certiphi screening as directed. On Tuesday I learned I had been listed as a no show. However I was able to assist them to locate my specimen. Another two days and the specimen has not been received at their lab. After it is received if I am on Rx it will be assigned to an MD. The MD will phone me to get a photo of my Rx. It seems like it will be a few more days before I am cleared for my new job. I would have rated LabCorp with ZERO stars for not delivering the specimen eight days after it was submitted. Maybe the state should investigate their incompetency. Several times in the past I have submitted drug screening and never until now has there been any delay-and no MD has ever needed to contact me. If you need to go to LabCorp, when you phone the number to report the data needed within an hour following submission of the drug screen-BE SURE to TALK to a PERSON and record their name. read more

Came for an employer drug screening and waited more than 2 hours. What was even worse was that 90% of their customers were here for the same reason and they only had 1 screener working but 3 lab drawers working. Completly unprofessional and unacceptable I suggest making an appointment before coming here. read more