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    Ardent Diagnostics

    3.9 (7 reviews)
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    San Bernardino Advanced Imaging

    San Bernardino Advanced Imaging

    2.1(147 reviews)
    5.5 km

    This Imaging Center has been the #1 Best I've ever been to for service, kindness and understanding…read more Our first introduction into the Center was with Precious at the Front Desk. Such a brilliant and professional person that one could tell really loves working with the Center and with the Patients that come in. She was very patient with me and helped me through the process of checking in. Next, I was greeted by Brandon in X-ray to have an MRI. He put me at ease and gave me information that helped me relax and get through the process. It was the best MRI I've ever had and the first time I felt comfortable and not afraid. Because of these two professionals my husband and I will continue to return here. The location is excellent, new building, easy to park, and most importantly the staff at RadNet Imaging Center were #1 in kindness, professionalism, knowledge and so much more! Thank you to them and to San Bernardino Advanced Imaging for having such great people and a beautiful space within a New Building. One thing I can not understand is why so many people writing reviews opted to give only one star. They were clearly not telling he truth, or perhaps they think they're the only and most important person in the room. The Customer Service is the BEST #1 within the medical practices I've visited. They deserve a #10+ in reviews.

    My mom was experiencing new pain, and her provider sent her in for an ultrasound. We had an…read moreappointment scheduled for 1:30 PM and waited for about an hour before the front desk employee told her she was not due for another mammogram because her yearly appointment had been done 4 months ago. He immediately tried to turn her away without even asking why she had returned or reviewing the reason for the visit. When we checked in, we specifically told the woman at the front desk that my mom was having new pain, and she said she would make note of it. I then had to stop the employee and explain again that this was not a routine yearly mammogram -- it was for new symptoms and concerns ordered by her provider. What made the experience even more upsetting was the employee's attitude throughout the interaction. He appeared to be smirking and laughing while we were trying to explain that my mom was in pain and had been sent there by her provider. It felt dismissive, unprofessional, and lacking compassion. After already handing her a card and telling her she was not due yet, he then tried to say he wasn't turning her away. The lack of communication, attentiveness, professionalism, and empathy was extremely disappointing, especially when dealing with someone worried about their health.

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    Ardent Diagnostics - laboratorytesting - Updated July 2026

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