When I arrived there was no one at the front desk so I checked my mom in for testing. While…read morewaiting I went back to the front desk and there still was no one available. When I could finally talk to someone I asked if they could check their system to see if a script was sent over electronically. The representative in the booth next to us blurted out "why would they check in if they know they don't have a script?". As if it was her business. The representative attending to me remained neutral and checked their system and found the electronic script. This is not the only location I've been to where the representatives behave in rude, loud manners. LabCorp Management needs to address these issues with their customer service as a priority.

I was super impressed with the entire process from scheduling, walking in , brought back…read moreimmediately, awesome phlebotomist and out within literally less than 10 minutes!! In the past, my insurance required me to go to another place (Q*est) and every time there was an issue, staff complaining or the wait was ridiculous. LabCorp was a great experience and I am telling all my friends and family!!

Great staff didn't have to wait long and pleasant enough to get my blood work and urineread more

Super quick, in and out in 15 mins for a wellness visit. the phlebotomist was very good, i didnt…read morefeel a thing when getting blood drawn!

I had a 12:40 appointment arrived 15 minutes early, the 12:30 was in the lobby. I left at 12:50…read more(while the 12:30 still sat there) after listening to the women in the back laughing and joking and talking about anything but work for 25 minutes without caring that two clients were in the lobby. You clearly don't care about me so now I don't care about giving you my insurance money. I will find someone else to do my testing. Good luck with that whole being a disappointment thing, you're doing great.

I don't understand what any of these people are talking about. I go to the Warrington Quest…read morelocation approximately 10 - 12 times a year and have never had an issue. I never make an appointment, so do I have to wait? Of course, unless I'm the first or second person in the door in the morning and no one shows up with an appointment, but they move very quickly, so even if there are 3 - 4 people ahead of me when I get in a little after 7 am, I am always to work before 8 am, and it's a 20 minute drive from the office. If someone has to wait, it's because they chose a very busy time to come in. If that happens to me, I simply wait until another day or time to come back. It's not the staff's fault that a lot of patients come in at one time. The staff is wonderful. If someone had an issue with a mask, perhaps they should have brought one. Everyone knows that you must wear a mask in any type of medical facility at this time. With Covid running rampant in this area now (and plenty of people still getting Covid who are not only vaccinated, but also boostered), it makes sense to wear a mask into any public location, not just medical facilities. You can't blame the staff for requiring a patient to comply with the rules. With regard to the false Covid information, I think any intelligent person who reads that review would ask what was being said. I know a lot of people who do not have the details correct, so without knowing what was said, you can't gauge who was in the right. I find it hard to believe that anyone was yelling and saying they were too emotional to draw blood, but since we're only hearing one side of the story, I have to go with my experience that they have always been very laid back and professional.

This is the 2nd time in a row that I went here, checked in at the kiosk, and was told by the person…read morebehind the counter that they could not help people waiting unless they had an appointment. Guy behind counter said he is there alone (like the previous visit) and had double appointments scheduled every 15 minutes. An old woman waiting with her urine sample in hand was told to go home and make an appointment online. She said she has no access to a computer. Guy behind counter told her he could not help her. She and I walked out. I will never go back.

They made me pay up front, then quoted me a price that sounded extremely high. When I called my…read moreinsurance afterward (BC/BS), they said it was not nearly that high (it should have been one-tenth of what he said) and they don't know why he said that. Then the guy lab tech must have gone all the way through my vein with the needle. I have very visible, easy veins. Nobody has ever had a problem getting blood from me before. After I got home from this Labcorp and took off the bandage, I had a golf ball sized lump in the crook of my elbow. I have never seen anything like it. It was huge. Now, almost two weeks later, I still have massive bruising and pain in the area. Most of the "swelling" has gone down, but now I have little lumps under my skin in that area. So all in all it was a pretty bad experience and I'll never go back to that particular labcorp in Richboro.

If you work in a healthcare industry, I would think your first priority is to care for ill people…read more I had scheduled an 8 AM appointment and arrived to see the waiting room packed. I registered and went to my car. I saw an older couple arrive and the man had trouble getting out of the car. I told his wife that it was packed inside; they didn't have an appt. because she said blood work was needed at the last minute. I told her she could use my appt. We entered LabCorps; she registered. We waited for a few minutes for someone to come to the window to help us. I told the healthcare worker that I was giving my appt. to this man. She said that's not the way we do things. She would not talk to me and just kept repeating that. I was very disappointed that this woman could not see that sometimes you can do things differently. I left because I thought at least he would be one person closer to getting blood taken. We need to be kind! We need to think of others!

Needed a Hemoglobin A1C test done. (Blood Sugar) Provided Doctor issued paperwork. Was told…read moreMedicare won't pay for it. Was handed a paper to sign to agree to pay for it. Told them I DON'T want the test done. Went home and checked online and found Medicare Part B, which I have, will pay for TWO A1C tests per year if ordered by a Doctor. Either their system isn't up to date or the employee got it wrong.

I had lots of bloodwork done on 4/30/26. I usually have anxiety getting my blood drawn due to a bad…read moreexperience at another lab. I was pleasantly surprised and impressed with the phlebotomist, Pam. Pam was compassionate, efficient, professional and gentle. I didn't even feel her drawing so many tubes of blood. This lady has such a great personality and I don't know how she runs the whole operation with such calmness and proficiency. Quest, Pam is great asset to your company! My experience was best I ever had at a lab, all thanks to Pam. I highly recommend this lab as long as Pam is there!

The Phlebotomist was very caring and professional. She made you feel very comfortable. Also…read moreanswered all of my questions. She was great!!

I have been going to this location for 10 years. The techs are always pleasant, professional and…read moreproficient. Today was no exception. It was very very busy with walk ins. One particular lady had an appointment later in the morning but decided to walk in early hoping to preempt all other appointments and walk ins. She wanted to be seen NOW. She even tried to push her way into the draw room. She was rude and ignorant, screaming at the techs even as they were drawing her blood. I think the techs handled it very well. Sorry everyone had to witness such entitled behavior.

Absolutely unacceptable experience. A staff member behaved in an extremely rude, confrontational…read moreand unprofessional manner and then refused to perform my patient's blood draw after the interaction. Instead of de-escalating the situation or maintaining professionalism, I was berated. Refusing patient care because of a personal interaction is concerning. I also attempted to report the incident and was placed on hold for an extended period before being disconnected, which made the situation even more frustrating. overall, this was a very disappointing experience and not the level of professionalism patients and caregivers should expect.

I go to Liberty almost every year because of yearly bronchitis and they are so helpful. They are…read morecaring and listen to concerns without you feeling rushed to get out. I come from Philadelphia to get care with them because they are that nice.

I went to liberty for clogged ears and left happy. The place was clean. They were quick, kind and…read moreprofessional.

I have been going here for 25 plus years I moved to Northeast Philly and I still drive to their…read moreoffice in Warminster. All the providers I have seen I'm very happy with and I think you would be too.

Been a patient here since 1975. I don't think you'll find a more caring medical office, Dr. Bob…read morelistens and cares about his patients . If you're in need of a Doctor, look no further.