Doctor was funny, girlfriend got her OC spray taken which sucked but understandable because someone…read moregot shot here last week

Likely the only reason you find yourself here is because you're injured or very ill. So, you should…read morebe treated well when you're at your worst, that's precisely how it works at this Aurora Center! Even though they only had one doctor available during my visit, the staff was warm and friendly. They were able to give me an accurate wait time and their check in process texts you when your appointment is getting close in case you want to wait nearby. Street parking along the Center is free for up to 2 hours, which is convenient. They also had water and coffee available in their waiting area. The exam room was clean and it looked like they had 3 rooms available for patients. The nurse was compassionate with her care and thorough. The Doctor was kind and offered to shake my hand even though I was not feeling well. She was thorough as well, was able to determine what I was sick with and prescribe me with the appropriate medicine. It's only been a few days since my visit, but I am already feeling much better. I'm glad I chose to visit this clinic.

What can I say?? It's a medical center like all the rest. The medical professionals are…read morespecialists in their fields. The reception team was prompt and friendly. I got into an exam room fairly quickly, saw the Dr. and was out the door in all of, maybe, 25 minutes. I will admit I did go elsewhere for another opinion as the information I received was contradictory to what I knew about my medical history. But that can happen anywhere.

This is solely about Aurora's prescription management…read more I transferred insurance which required a change in my pharmacy coverage. It took approximately three in-person visits and four phone calls to Aurora for them FINALLY to get it right. That's in addition to several calls to the pharmacy itself (non-Aurora), who told me no, Aurora had to handle this. Come ON: people change insurance all the time. It should NOT have taken THREE MONTHS and all that work to make a simple change.

I've been coming to this Aurora location for three years now and thought it was a good time to…read moreupdate my review. The facility is very clean, easy to get to in the Third Ward, and if you need lab work done, you can get it right there. The staff is very attentive, and I am very happy with my health care team. This is where I go to see my PCP.

After 35 years of having a mammogram at an ascension facility I had to change because I now have an…read moreaurora dr. I loved the Mammo tech. The facility was very nice quick and easy. Even the little gown they had you where was nicer

They make me wait in a long line to drop off just a stool sample. The receptionists are rude . The…read moreBrookfield wi location told me I needed an appointment and couldn't find me in the system for some odd reason. A woman named Katie that is a receptionist at west allis labs is rude also. It literally says a sign to silence phones and to make phone calls outside due to there courtesy. They also told me a different address that I don't live in at all for my address which makes me skeptable if they are futzing around with my information. I absolutely don't prefer to say my name and address out loud when they ask me in front of other patients waiting. Katie told me I had to type it in the computer. I asked for her assistance , and she ignored me. I am seriously thinking of switching hmos. Aurora get a more knowledgeable staff that know how to do there job correctly .

The pharmacist, Sing, is outstanding. She genuinely cares about the people who use this pharmacy…read more One of the nicest people I've run across. In addition, all of the other staff are very friendly and helpful. It's so nice to visit a place like this, because it makes me feel like I matter.

This office padded my appointment with services and tests even though I explicitly requested an…read moreappointment for an annual physical based on what my insurance would cover. They refused accountability for the overcharges, citing multiple reasons for them. Dr. Beaumont split the appointment to add more cost. Believe it or not, doctors in med school are being taught how to do this. A simple annual physical, fully covered by my insurance has now turned into a protracted, year long con game. I wasn't sick until I came here. Now they've sent me to collections. A patient with perfect credit. Filed a complaint with the Department of Safety and Professional Services.

This was the nicest drug test I have ever had! The staff was very friendly and helped me pass the…read moretime while my bladder decided to co-operate or not. I had time to read the business journal story about the owners and how they started the business which was pretty cool. There is no outside signage. If you are on the opposite side of the street by Mayfair and turn around, you don't know where the place is on the building. There needs to be a better sign outside. It's around the back and down in the basement which a co-worker filled me in on. Do not bring your SO or spouse. They are not allowed inside for privacy reasons. And there is only about 6 seats.

I can see this place has not been reviewed in a long time…read more I was disgusted when I heard a friends story on the experience they had at this clinic. My friend has wanted this job oppurtunity for a while now and scheduled the drug screening, went in and gave as much sample as he could. He was told it was not enough urine and the employee dumbed it out and told my friend you have to now wait 3 hours, which was fine with my friend he had no problem but he wanted an employee to walk him to the front door to his truck to get his phone to call his current job to let them know he was running late. The employee wouldn't help him in the least. He wouldn't look up the phone number for my friend or tell the possible new company that my friend gave a sample but the employee made a decision to dump it and lie about talking to the company about the situation. My friend left the building upset. Clearly they had the companies name and phone number they could of called while my friend was still in the building and explained the situation. Kindness only goes so far I guess. The funny part was when the supervisor was contacted from this drug screening place she stated ( I was listening to this part on the phone) that she would take a look at the sample and decide it it was enough to run the test the company requested. My friend explained that it was dumped. The supervisor just said oh well then you will have to see if you can re test but we are putting it down as a positive since you didn't stay longer. Again he was willing too if they would of let him call his current boss or the new company to find out his options. The end result was a loss of a wonderful job oppurunity do to this screening place dumping the urine that could have been used, and lying and saying it was positive do to refusal. I am not sure giving a sample should of been counted as positive result with a refusal. They had a sample, and he was willing to stay 3 extra hours to give another sample but nobody would help look up a number. So sad that he was treated so rude and it cost him the new job. I hope the quality of care changes.

Mop haired, toe-headed, rude, nasty, front receptionist (who's easily the worst of of the lack)…read moreaside, the staff here are a joke. The support staff here are slow, ignorant, incompetent, inconsiderate, dismissive, and callous. I had the best primary care doctor I have ever had and I am sorry to have to leave him behind because of how terrible the support staff and services are. It has reached the level of being untenable. Seriously, stay away. It is the worst.

I've been on hold for 50 minutes in the morning, and another 45 minutes because I couldn't hold any…read morelonger. How to you get to a person to ask a question? This is ridiculous. I may need to change providers. I can't get to anyone to ask a question ALL DAY long - always says, 'you have more than 5 callers ahead of you'. There should be an option to leave a message and get a call back (at a minimum)!! Very disappointed.