They took my case for a car accident that others said they wouldn't take. The person who hit me…read morelied about having car insurance. Perez law went above and beyond to help me with my case. They are quick and efficient. I appreciate their time and effort on my case. I value their customer service and patience when explaining things I did not understand the first time. I recommended Perez law.

I retained Perez Law at the end of February, to represent me in my workers' compensation case…read morefollowing a serious work-related knee injury. I hired the firm because I wanted experienced legal representation during an extremely difficult time. Unfortunately, my experience left me feeling frustrated, unsupported, and ultimately led me to seek new representation. Communication was the biggest issue throughout my case. I frequently had to initiate contact for updates, leaving voicemails and sending emails that often went unanswered for extended periods. Rather than feeling represented, I felt like I was managing my own case. I was the one consistently updating the firm after appointments, forwarding work status reports, communicating information from the insurance adjuster, and repeatedly asking for a strategy and direction for my case. The most concerning part of my experience involved my surgery. After retaining the firm in late February, I was repeatedly told they intended to transfer my care to one of their preferred orthopedic physicians. I fully cooperated and continued treating with my current physician because I was specifically instructed to continue treatment until they successfully placed me with another doctor. Weeks turned into months. Despite repeatedly asking for updates and a timeline, I was never evaluated by one of their orthopedic specialists before my scheduled surgery. I continually asked what the plan was, when I would be seen, and what I should expect moving forward. I never received a clear answer. Then, the day before my scheduled surgery, after waiting more than two months while relying on the firm's direction, I was advised not to proceed with the surgery. At that point, I had no appointment with another surgeon, no replacement physician had examined me, and no alternative treatment plan had been arranged. I was essentially being asked to postpone a medically necessary surgery indefinitely without any certainty as to when I would actually receive treatment. That was simply not a reasonable position to put a client in. I ultimately chose to proceed with surgery because I had already waited months while trusting the firm's guidance, my condition continued to deteriorate, and delaying surgery without another physician or treatment plan in place was not something I could responsibly do. Only afterward did I learn that the physician they intended to transfer me to ultimately would not assume my care following surgery. I also later learned there had been issues identifying an appropriate orthopedic specialist. These were developments I believe should have been communicated much sooner rather than after months had already passed. Throughout my case, I repeatedly asked basic questions such as: * What is the overall strategy? * What is the next step? * When will I actually be seen by another physician? * What should I expect moving forward? Far too often, those questions required repeated follow-up before I received any response. I understand that workers' compensation cases are complex and that attorneys cannot control every aspect of medical treatment. However, clients should be able to expect consistent communication, timely guidance, and a clear plan. Unfortunately, that was not my experience. Ultimately, I lost confidence that my case was being handled proactively. I made the difficult decision to seek new representation because I felt I needed a firm that would communicate more effectively, provide clear guidance, and actively advocate for my medical care instead of leaving me to navigate critical decisions on my own. I sincerely hope Perez Law improves its communication and client management. No injured worker should feel like they are carrying the burden of managing their own case while also trying to recover from a serious injury.