I have to say that I'm torn because the hospital itself it's not all that. There is still…read moreconstruction going on due to the damages of hurricane Maria. Like the majority of the hospitals in PR if being admitted you need to bring your own pillow, quilt, toothpaste, soap, powder, wipes and lotion which I found so odd because the hospitals in NYC provide all that. I was visiting my great-uncle which was very ill and eventually die so this review is about that experience. I stood overnight with my uncle and in no time did they offered me a couch to sleep in. Had to sleep in a chair. When it was time for visiting hours they only had ONE chair per patient so imagine at one point my uncle had more than eight in the room and only one chair. It was torture!! The food was very good and the Doctors were very attentive. The Nurses on staff were awesome. So kind and loving towards my uncle which to me that was big plus. The hospital not only this one but all the hospitals in PR need to be updated in their technical operations. All is still done by paper which I found that odd too. Anyway, I hope that I never end up in any hospitals in PR. I'm so used to the good quality hospitals of NY that I won't know what or how to feel in I end up sick here in PR. My trip has ended and I'm so glad to be back home in America.

I like this hospital a lot. Very clean and great professionals. I take my kid to get his vaccines…read morehere and my mom had an orthopedic surgery done with great success. Highly recommended. ER 24/7

I went to the Medical Center to have my knee checked to see if it was broken. It was only a bad…read moresprain/ligament problem. I was quickly treated and was out in 30 minutes. The best ER experience I've ever had place was very clean, and the personnel was very friendly. Although I speak very little Spanish, I had no problem communicating with them since mostly everyone that came in contact with spoke English fairly well. I would not hesitate to go here again if needed.

The reason I don't recommend this hospital I was there this past weekend I was not feeling well I…read morehad body aches and staff treated me like s*** didn't care that I was in pain. Also they were all on their phones gossiping with one another. At the top at all they told me that the doctor was going to see me and hours pass and nothing. By the time that the doctor came it was 349 in the morning and I got there at 7:00 p.m. that's a lot of hours. The doctor said to me that I had copied and I asked the nicest is there any medication I could take and he says no that's why I don't recommend this f****** hospital they should close their doors forever

The nurses and staff were very nice to grandparents during their hospital stay. we have no…read morecomplaints. Quality of care is a priority.

Zero empathy for patients unless is their families. I don't understand the government doesn't…read moreinterfere with this place administration. The cleaning department only concentrate on the floor. Windows glass hasn't seen wash for many years. Yf

Zero empathy for the patients from the doctor. Unsophisticated approach toward the patients…read more Terrible wait time as well.

Husband had a head injury, got a CT scan as it helps identify if there is any brain injury, but the…read moreresults don't get to the doctor for at least four hours, in which case wouldn't the person be in bad shape if there was a brain bleed or serious issue. No one seem to care about the fact that we were there five hours without any doctor even talking to my husband. They give no blankets no pillows. It is just unbelievable how people in Puerto Rico are treated in hospitals and where is the government trying to make things better for this cute little island? What a damn shame. Shame on you awful government for years. Some people were kind, and some just did not want to be bothered and said whatever to get you out of their hair. I don't know why I'm leaving a review as I see that for years. The reviews are low and nobody cares. It's still the same quality of care. Third World country care.

Pesima la atención a los pacientes, llevo 8 horas esperando junto a la camilla, 4 horas esperando…read moredesde que le hicieron el CT-Scan por una contusión en la cabeza donde la paciente no reaccionaba. Y todavia no me entregan los resultados.

I love this hospital. Great appearance. Cleanliness is visible at every turn. Great security and…read moreservice. Very professional staff. Doctors are very thorough and consult with all needed services.

No professionalism, they don't answer the phone, what happen with the love and enthusiasm too what…read morethey studied for..... They have patients with delays for medication, transfusion and food.

Fui a tratarme un catarro porque no me dejaron ir al trabajo, con esto del Swine Flu corriendo por…read moreahí. Me atendieron sin cita. El doctor Ramos fue muy amable conmigo. Me explicó claramente lo que tenía y lo que debía hacer. Lo recomiendo a ojo cerrado.

Good personal service like nursing and others .....EXCELLENT PSIQUIATRIST professionals!!!Good…read moregroup therapy and recreational therapy!!!Excellent new area for Veterans!!!!

From the owner: Since 1988, the Hospital San Juan Capestrano has been leading provider of treatment services for…read moremental health conditions and addiction problems of Puerto Rico. We offer an environment of care and protection where people can find hope and recovery from emotional conditions, psychiatric and addictive.The Hospital San Juan Capestrano boasts a prestigious Medical Faculty of more than 70 physicians throughout the Island Medical College is committed to providing high quality care and effective treatment for their patients. Directs its efforts towards excellence in service in accordance with the mission and vision of our organization.

This was one of the most concerning healthcare experiences my family has ever had. I strongly urge…read moreothers to think carefully before seeking treatment here. My autistic son experienced a severe behavioral and medical emergency. We were told he had signs that could indicate serious complications, including possible kidney failure and even a heart attack, yet we were informed that he would not receive the IV treatment he needed unless we paid $2,500 upfront. The emergency department appeared severely overcrowded, with patients waiting in hallways. During our time there, we struggled to get basic assistance, including blankets and a place to sit. The overall level of communication, compassion, and urgency we experienced was deeply disappointing. We also waited an extremely long time for test results, and I left feeling that if someone had a truly life-threatening condition, delays like these could have devastating consequences. Thankfully, after returning to New Jersey, I immediately took my son to the emergency room. He was thoroughly evaluated and, fortunately, was found to be stable and in a safe condition. No family should have to worry about whether financial barriers or delays in care will prevent their loved one from receiving emergency treatment. Based on our experience, I cannot recommend this facility.

Otros Hospitales: Inteligencia y practicidad elevadas... ¡genialidad pura!…read more Este hospital es más bien un entierro antiguo sin motivo para descubrir nada, pues hay un cartel que dice: "Nuevos descubrimientos detectarán nuestra enfermedad mortal de ignorancia y negligencia sin igual". Este hospital es, en el mejor de los casos, mediocre. No escuchan a la familia, y mucho menos al paciente. Se creen dioses y empoderan a sus enfermeras para que piensen lo mismo. Ahora bien, uno puede encontrar uno o dos médicos o enfermeras que se preocupan, pero su labor es limitada o tienen poco personal para atender. Los pacientes, especialmente los ancianos, mueren con tanta facilidad porque ya no son valiosos para la sociedad. El equipo médico, así como cualquier departamento que deba defender a los pacientes, son insensibles a la compasión y la sanación.

Espantoso. Un servicio en Sala de Emergencias pésimo. Un paciente con crisis hipertensiva sin…read moremedicacion ni evaluación por largas horas. No consulta con cardiología. Para salir con la presión peor de lo que entró.

Hospital horrible. Su seguridad es una broma. Les dicen a los visitantes que compartan un pase de…read morevisitante singular y que pasen su identificación a otras personas. Un paciente podría estar muriendo y no permiten que la familia se despida, excepto dos a la vez. Mi abuela estaba aquí con oxígeno y cuando la conectaron al oxígeno de la pared, la línea falló después de un minuto y se quedó sin aire. Después de levantar un alboroto y plantear el problema CINCO VECES, finalmente trajeron un tanque de oxígeno. Más tarde, el mismo día, por la noche, el siguiente turno de personal COMETIÓ EL MISMO ERROR. Mi tío pidió trasladarla a otra habitación, y la otra habitación estaba en malas condiciones. La calidad de la atención deja mucho que desear, al menos para los pacientes inmunocomprometidos, para quienes los cuidados paliativos deberían ser la prioridad. --- Horrible hospital. Their security is a joke. They tell visitors to share a singular visitor pass and to pass around their identification to other people. A patient could be dying and they don't allow family to say goodbye, other than two at a time. My grandmother was here on oxygen and when they hooked her up to the wall oxygen, the line failed after a minute and she was left with no air. After raising a ruckus and bringing up the problem FIVE TIMES, they finally brought in an oxygen tank. Later the same day, at night the next shift of staff MADE THE SAME MISTAKE. My uncle asked to move her to a different room, and the other room was in bad condition. The quality of care leaves much to be desired, at least for immunocompromised patients, for whom palliative care should the priority.