Without sounding to critically disappointed, the hospital experience was horrifying. We were in…read morethe emergency care for 13 hours, the first doctor was good, with the exception that he ordered an unnecessary x-ray, the ultrasound technician stayed on her phone and did not properly do the ultrasound, as we later found out back in the states. The. Emergency room was so cold that patients came in with quilts, they had experienced this before. Urine drainage bag or catheter bags were being drained into 2 liter coke bottles. The hospital was not well equipped, and was truly understaffed. The entire 13 hours, I was not given a bed, just a chair. Being a territory of the United States receiving funding we expected everyone to be bilingual but most emergency employees did not speak English. Came back home to do all the workout again.

Horrible experience. My mom had surgery here, and it was the last time I was able to hug her. After…read morethe surgery, the nurses didn't provide her with proper treatment, and the blood bank denied her a unit of blood, which prevented her blood levels from rising and caused a fatal heart attack. Additionally, the doctor who performed the surgery never followed up on her--only the residents did. Horrible and tragic experience

Husband had a head injury, got a CT scan as it helps identify if there is any brain injury, but the…read moreresults don't get to the doctor for at least four hours, in which case wouldn't the person be in bad shape if there was a brain bleed or serious issue. No one seem to care about the fact that we were there five hours without any doctor even talking to my husband. They give no blankets no pillows. It is just unbelievable how people in Puerto Rico are treated in hospitals and where is the government trying to make things better for this cute little island? What a damn shame. Shame on you awful government for years. Some people were kind, and some just did not want to be bothered and said whatever to get you out of their hair. I don't know why I'm leaving a review as I see that for years. The reviews are low and nobody cares. It's still the same quality of care. Third World country care.

Pesima la atención a los pacientes, llevo 8 horas esperando junto a la camilla, 4 horas esperando…read moredesde que le hicieron el CT-Scan por una contusión en la cabeza donde la paciente no reaccionaba. Y todavia no me entregan los resultados.

Zero empathy for patients unless is their families. I don't understand the government doesn't…read moreinterfere with this place administration. The cleaning department only concentrate on the floor. Windows glass hasn't seen wash for many years. Yf

Zero empathy for the patients from the doctor. Unsophisticated approach toward the patients…read more Terrible wait time as well.

I'm not the type of person to do reviews, but this hospital is horrible when it comes to emergency…read morerooms and nursery nurses do not do their job correctly. They don't inform you of anything that's happening. They do not pay attention to patients and they don't have compassion over any situation that's going on! When they told me that I was discharged from the hospital, it was around 1 PM and they came to pick me up from nursery at 9 PM! Just horrible experience and I've heard of other people that had this type of problems too!!!!

Saludos para aquellos que son hermanos y hermanas militares. No les recomiendo el hospital, debido…read morea que el enfermero en turno hoy, 20 de diciembre de 2025, a las 11:00pm, brindó un servicio terrible y con malas actitudes. Hubo pacientes que se fueron porque esperaron más de dos horas por un simple papel de alta y una receta. Al punto que fuimos unos mal del monton que tuvimos que irnos. Greetings to those who are military brothers and sisters. I do not recommend this hospital, as the nurse on duty today, December 20, 2025, at 11:00 PM, provided terrible service and displayed a bad attitude. There were patients who left after waiting more than two hours just to receive a simple discharge paper and a prescription. It reached the point where many of us ended up leaving as well.

Si vas bien de los pulmones saldrás enfermo; las vías de los aires están llenas de polvo y los…read morecuartos ni se digan El servicio es mediocre, hasta los pacientes los pierden ... tuve q visitar varias áreas antes de encontrar a la persona q esraba buscando , pues no sabían donde bed estaba.

Hoy Sabado Enero 4 2025 enpesando el ano horrible..pense que iva aser mejor la emergencia pues no…read more .fui a eso de las 930am con dolor de pecho me sentaron en la area de tratamiento para terapias a esperar unas horitas viene la dra a entrevistuarme ahi con mas personas a las 2 todavia nada mi fui its horrible the way we get treated chest pains and me having issues with my lungs.i will never return to that hospital and its ashame 5 min from it

horrible, was told my surgery would be at 6am. They took my phone and made me wait in a room alone…read moreuntil 2 pm for my surgery. The nurses don't care, treat you horribly. FIND ANOTHER HOSPITAL.

The quality is horrible, Nurses do not care for their patients as they should. I was in disbelief…read morewhen I saw the state of their rooms and how unprofessional and ignorant/careless the nurses were with their patients . For example the nurses are very loud which disturbs their patients and the Hospital cares more for the look of their elevators than the care for their rooms. Horrible care , I was absolutely baffled.

On May of 2006 we took our 89 y/o mom to the ER for a hemorroid rupture, after 30 minutes of…read morewaiting I had to seek help to get a Dr. because he was on shift change. Nurses took vitals but I had to eventually change her diapers myself. I had to constantly ask the Dr. for information and nurses for help. Nothing Professional here.

My dad died under their care. He had been admitted. His condition was very serious but they didn't…read morehave him monitored. We leave for the night and my dad had a heart attack less than an hour later. He had mine, my sister's and my son's phone numbers all in record and they insisted they called but couldn't get ahold of anyone. It wasn't until the next morning when my son went to see him that we found out that he had suffered a heart attack and couldn't be resuscitated after one hour trying. It was the worse experience ever. I would rate with zero stars if possible.

Awful Service. The Pre Op procedure handled by a very unfriendly young woman, miserable…read more No pillows, no toiletries, every request for help was answered via the loud speaker, without any consideration for other patients. We had to wait long time for the escort to show up at time of check out . Room , dirty big time

Aqui en sala de emergencias del bayamon medical center una asquerosidad, no existe la limpieza, no…read morehay agua caliente para bañarse. Da asco

Adentro el edificio después de pasar la tienda y antes de las escaleras puedes ver moho (mold)…read moreentre la pared y plafón (ceiling). Inconsiderable del hospital Menonita de Caguas sabiendo que eso afecta personas que trabajan y visitan el hospital.

No lo recomiendo.Porque no tienen buen servicio las enfermera .Solo están por su sueldo.Tengo un…read moreconocido en el hospital y llevaba más de 5 horas sin hacerle haseo estaba sucio y movimos cielo y tierra y todavía no llegaban al cuarto qué servicio es ese por favor.Si están operando una clínica tengan buen servicio.Esto no.puede seguir asi.Pongasen las pilas y trabajen como se tiene que trabajar dando buen servicio si no pueden cierren.Que triste que bregue con los envejecientes asi.Cuiden su reputacion..