My PC broke down this morning. Took it to Joe at LabTop. Assumed I would drop it off and he'd take a week to fix it. Instead he started working on it as soon as I walked in, diagnosed the problem (video card) in under 15 minutes. Walked out about an hour later with my PC fixed (and a fan upgrade) at a reasonable price. LabTop reminds me of a small town shop where they actually care about the person walking in the door. And it wasn't just me. I've never been there before but I saw several people come in that clearly were repeat customers and they were taken care of very well from what I saw. So basically Joe has won me over. I'll be getting any PC repairs, advice or equipment from him from now on. I'm even writing this review, and I never write reviews. read more

My desktop PC croaked with the blue-screen of death. I took it to another dealer down the street first and they told me I'd need to reformat the hard drive and reinstall windows but I have home photos that were not backed up that I didn't want to lose. I then went to this dealer on a friend's recommendation and they identified a trojan rootkit infection, removed it and saved me from a catastrophic loss of irreplaceable data. They only charged me for a half-hour of labor. I have subsequently returned and purchased a rebuilt netbook computer for my wife as they repair laptops too. My wife and I are both very happy with their work and recommend them for either of these situations. They definitely know their stuff. read more

I would highly recommend this shop to anyone and everyone looking for stellar customer service, high-levels of product knowledge & ethical treatment. The owners of this store have always dealt with my business professionally, fairly, promptly... and with wicked senses of humour. It's a rare thing to find genuine, honest people who do business and treat their customers with respect... especially in the computer industry. There are far too many shops in the Greater Vancouver area who are underhanded and take advantage of those who have limited knowledge about the inner parts of a computer. I have dealt with other stores in the past to my detriment, but have always found satisfaction with the folks at LabTop. read more

I bought my first computer from Labtop in 1996. It's a P75 that still runs at a family member's house. That's stability. Being a computer enthusiast but not much of a hardware guy, knowing someone like Joe (owner, who you are almost guaranteed to meet when you visit) is a great thing. I can walk in, ask him what's a safe and stable gear combo and walk out with a machine that fits the bill. Or, I can go in and ask him what's the fastest thing going. Or what's the best price/performance. There is always an answer and it's why I have grown to trust the service and am a 15 year repeat customer. read more

I really enjoyed my experience at LabTop Computers! After my hard drive crashed on a Friday, Labtop saved my hide! On Saturday, they were able to retrieve my files (irreplaceable photos included) and set me up with a new hard drive for a great price. I volunteer some of my time for the local curling club and golf club preparing event programs, posters, scorecards etc. and if Joe at LabTop hadn't been able to recover all of my files, I would have a lot of document re-creating to do! I appreciate the personalized service at LabTop Computers that you don't get at the big box stores. read more

I would highly recommend this shop to anyone for all their computer needs.I've been a regular customer almost since they opened back in the day and have NEVER had a problem.As a matter of fact, Joe had built every computer i've ever had and i have never had to bring it back. The prices are totally reasonable and the repair work is fast and completely reliable and i recommend this shop to everyone who asks "hey do you know a good computer store?" I guarantee once you go here you will never go anywhere else. read more

I had to go back since they did such a good job for me last time. This time, I was in need of a new computer as my laptop finally gave up on me. Decided against a laptop this time since I had had so many problems. I got a small little tower computer, nice and fast! They even made it so that all my programs still worked and all my files were there. Since I thought I would have to download everything all over again, I was very happy!! Just took it home and plugged it in. :-) read more

I bought my first computer from Joe at Labtop Computers back in the late 80s and have lost track of how many machines and hardware I've purchased there. The goods and the service have always been top notch, and the few times I had problems with faulty equipment, it was either fixed or instantly replaced, always free of charge. It says a lot that a store in this competitive industry is still in business decades after it started up. read more

Labtop has been looking after the needs of ACD Realty Corporation for about 20 years. Joe is our go to guy, and most importantly I can stop him at any time when he is trying to explain a problem to me and say "Joe, I trust you, just make it work!" Joe and Sheila have never let us down. Saturday calls when our office is closed and any issues resolved by the time we are back at our desks on Monday morning! read more

Love this store! bought machines and had other ones repaired there. The work is fast, and friendly. Great prices on computers, competative to big box stores, but with the great small store service. The people who work there are friendly and knowledgable. I would recommend anyone to Laptop for any reason. Every person that I know who has used them has been impressed with all aspects of their business. read more

I've been dealing with Lab Top for over 10 years. They have always provided me personally and our company with exceptional service, quality and the best pricing. I'm not afraid to e-mail Sheila and Joe for any type of computer advice, they get back to me right away with the answers I need. I would recommend them 100%! read more

I have been a loyal customer of Labtop computers since I moved to the area in 1995. They have always been helpful and I have never had problems with them in anyway. The computers have always worked great. and the 1 time that I did have some hardware that failed, it was replaced on the spot without question. read more

I have been a customer of Labtop Computers for well over 10 years. They have always treated me with respect and have done honest and competent work. I have referred my friends and my own customers (when i was self employed) to them with no regrets or complaints. read more

Super friendly, knowledgeable and honest! Been there twice now and had really good experiences both times. Very reasonable pricing on everything, highly recommend. read more