The staff was very diligent and patient with me regarding my project. I am a DIYer so did not use…read morethem (or their sub) for installation, but Richard was very deliberate in helping me solve my problem over the course of a week. He answered many of my calls and I appreciated his assistance. I will do business with LL again in the future.

Not honest about the installation process…read more We had a huge project that we trusted with LL Flooring and their subcontractor. We had to pay the full amount for materials and labor (tens of thousands of dollars) prior to an installation date even being scheduled. That's not standard with contractors, but we agreed to it because LL promised that our contractor would not be paid until we signed completion paperwork stating that everything had been finished. That did not happen - our contractor was paid even though we did not sign paperwork and even called LL to say that they were not done. Obviously, our contractor is no longer motivated to finish up the job. We were also told that the contractor would move all of our furniture. That didn't really happen (they only moved some stuff) and we now have a lot of damaged furniture and electronics. Overall, extremely disappointing.

I wanted to replace carpet in my three bedrooms and wanted vinyl in my living room. They did a…read moregreat job! Great customer service, quick install, and good prices! It's family-owned and everyone's extremely nice!

My "contractor" referred my husband and I to this company for our laminate flooring and tile. The…read moreowners appeared to be very helpful when I went in to make my selections. My problem is that when we went in to place our order they showed me a padding for the laminate that they said was the best you could buy and that they were giving it to us at a discount. Before we placed our order I asked about their return policy. I explained to them that I had recently had a bad experience with Holmes Building Materials so before I spent the large sum of money necessary to purchase the flooring I wanted to be sure that I could return any extra. Both the owners, husband and wife, told me that I could return the flooring, not a problem. I took them at their word (huge mistake) and made the purchase. The first red flag came when the flooring was delivered by my "contractor" and the padding did not match the one they showed me in the store. When I brought this to their attention they insisted that the padding I received was just as good as the one they showed me in the store. However, I noted that the one I received was not nearly as thick as the one they said I would receive. (The wife took pains to show me how thick the padding was). They did not adjust my invoice to reflect the cost of the new lower quality padding and when I asked them about this they said that they were the same price. They already had my money so I felt that I was the victim of a bait and switch. The next problem came when we realized that our "contractor" purposely told us we needed more tile and flooring than was necessary in order to charge us more per square foot. We were left with about six extra boxes of both. I immediately called the store and asked about returning the extra boxes and they told me that I could not return them because they were special order. Everything in their store would be a special order. They do not have space for large a inventory. I told them that they did not say that when I asked about returns before making the purchase then they said that they only accept returns if the mistake in measuring was theirs. They lied to and cheated us. I will never do business with them again. I will only do business with stores that will accept returns like Home Depot, Lowes and Floor and Décor. Smaller stores like this will mislead and cheat in order to get your business.

Floor Trader of BR and Dakota were great. He perfectly…read morematched a piece of carpet that I brought to him. The entire process of purchasing my carpet and getting an installer was quick and easy. I can't say enough good things about my whole experience with Floor Trader of Baton Rouge.

Dakota the store manager is the absolutely best! Highly recommend this place for any renovations!…read moreThey do flooring, carpet, backsplash, tile, cabinets, and countertops AT AFFORDABLE PRICES!!

Fantastic! This gallery was highly recommended to me by a good friend. I needed to clean a couple…read moreof rugs that had not been cleaned in many years. Rob gave us superior customer service. He came over, assess the rugs and picked them up for us and brought them back a few weeks later looking as good as new!!! I would highly recommend this rug gallery to anyone and will be having them clean a few more of my old rugs very soon.

They are easy to work with and did a wonderful job! They washed and cleaned a rug that was…read morepurchased there about 30 years ago. It was ready in a week and looks new again!

RC Flooring LLC did an amazing job on our tile shower, floors, and backsplash. Everything turned…read moreout great and the process was smooth from start to finish. Very professional and on time. Highly recommend them if you need flooring work in Baton Rouge. The price was spot on. will definitely be using him again

WOW Samson does the best I sold flooring for over 12 years…read moreso I know flooring. I doubted that Samson could do the bamboo wood floor repairs that Lowes improperly installed and lied to me about the installation. Three flooring companies wanted over $9,000. To replace a simple buckling in the center of one room. Two flooring companies wanted over $3 000. To totally remove and replace the flooring. Samson said they would install t moldings and moldings that Lowes did not. They cut back a small expansion areas to allow the flooring to settle. This was accomplished in 4 hours and cost under $500. The workers arrived at 9 am and finished at 1pm after moving furniture and cleaning up the dust. I would recommend Samson for all your flooring needs

This will be the last time I use Halpins for flooring, although the end result was good, it wasn't…read moreworth the amount of stress dealing with them. The Installation people were what made this experience horrible. I had to constantly call them to try and schedule (which took weeks, I had to call the customer service rep multiple times to get them to help only for it eventually lead to my request being handed to the owner to finally get it scheduled), once I finally got it scheduled they cancelled on me multiple times due to other projects taking longer than expected. I never got a call back to reschedule and AGAIN had to leave multiple voice messages to get them to finish what they started, finally someone from installation showed up only to as me "Whats wrong with it?", Me: "Theres no trim on it..." Installer: "oh... I think they sent me to the wrong house, yeah I dont have the stuff for this..." SO. FRIKKING. FRUSTRATING. They apologized of course, but I am done with them. Halpin's was great up until you deal with the Installation part, and they do a great job when they do finally show up, but the amount of stress just wasn't worth it when I can easily go somewhere else for just as good results.

We came in close to closing on a Saturday. The staff was very eager to assist us, no rush. They…read morewere all very helpful and knowledgeable. The selection is great, found the perfect bathroom tile! We didn't order yet, but was told it only takes a couple days to a week, which is awesome! Can't wait to go back and finish our project with their help! The price was great as well!

We have been taking our rugs to Sarko's for years to have them cleaned. He has always done an…read moreoutstanding job, whether it was removing pet stains or food stains or otherwise just cleaning them after years of use. I just picked two of our rugs up after he cleaned them and they look like new. The service is excellent, prompt, polite, personable and warm. We always get a warm welcome and are greeted like family. He and his wife are good honest people and it's a pleasure doing business with them. We very warmly recommend them. You will not be disappointed.

Sarko's recently cleaned our 12 x 9 rug. They did an excellent job. They were very knowledgeable…read moreand helpful in suggestions on how to maintain our rug. Will definitely use them again.