Won't be returning. The woman doing my pedicure spent more time talking about a previous customers complaints than she did on my pedicure. Left me sitting there for far too long. My deluxe pedicure was no different than the woman next to me getting a basic pedicure. Very unprofessional to discuss other customers and leave me sitting to gossip. Massage was not worth it for a deluxe. I've had much better service at the place by Target. read more

I went here for a pedicure and it was AMAZING!! The service was exceptional and professional. The inside of the salon was so well put together. All the tables matched, all the pedicure stations matched, and the whole store was immaculately clean. It was very well decorated to a modern city feel. This is my go to nail place!!! read more

I brought my daughter and her friend to get our nails done here. The staff were all very pleasant and did a fantastic job on all of our nails! I would highly recommend this place and we will be coming back read more

I LOVE this place. Kiew ( the owner) is amazing. Such a perfectionist and will not let you leave if you don't love your nails. Everyone in their is hilarious and I love going in there. Never awkward. I mean unless you want an uptight salon. Sometimes they give you a price and it's more than that, but it doesn't matter once you see you're nails. Very sanitary as well. I went some where else to try it out and it reminded me how much better Lady Q is than any other place in town! read more

Recently visited my mom back in Cheyenne and we went to see Lady Q again. Not only did we have another great time, with great pedicures- but I was surprised to see that Q knew my name when I walked in, despite not having seen her since my previous visit 7 months prior. Great service, nice and clean, love it. read more

I just recently moved to Cheyenne from Texas. I decided to give Lady Q Nails a try. I was happy with the service I received. I would have given them 5 stars but my feet had to sit in water for 25 minutes until someone was available. It seemed like forever, but it was worth the wait. I got a great pedicure in the end and really enjoyed the paraffin wax on my feet. I'll definitely return! read more

Just moved here from Texas and Lady Q did the best job on my nails, seriously best I've ever seen!! Plus she is very sweet and helpful!

Friendly staff. Nice pedicure. Good chairs. Reasonably priced. I think we just found our new "go to" place. :)

Lady Q Nails gets three stars for one main reason: customer service. Before I start, the nails are of great quality so far, and beautiful. However my nail tech was not so wonderful. When we started I specified that I wanted pink and whites, but with the dark pink powder. He said he understood, then proceeded to apply light pink powder to my nails. I corrected him at which point he seemed to become irritated, would be jerky with my hands and rough with the filing on my nails which he removed a set off of just prior, so they were sensitive.. Another nail tech went to the back to get the powder i wanted. He then crossly asked me to specify again what I wanted and how I wanted it, even though before we started I explained, he verified and also said he understood. The incident with the pink powder is what I found extremely irritating, because he acted like he couldn't understand me all of the sudden to fulfill my request. Just be aware: good product, poor attitude. read more

Lady Q Nails - Pink and whites, dark pink powder. - Nail Salons Near Me - Cheyenne, Wyoming

Absolutely Terrible rude!!!!! Got nails done today looked awful then they paint stuff on ur nails you don't ask for and charge you for it. The sit next to each other laughing and speaking whatever it is they speak running there mouths probably saying how they are gonna scam someone else. So many more places in town that do a way better job and cheaper to. This place is truly a joke also if you don't like what they do and you speak up and say something they are ruder then all get out. Show some respect Lady Q and retrain you and your staff in some GOOD customer service skills! read more

I tried several places in Cheyenne for nails and finally picked Lady Q and have been going there for about 3 years. The price is very reasonable and usually can fit me in without an appointment however I HIGHLY recommend calling before hand if at all possible. They have done pedicures for my entire family including my diabetic father for nail care and it has turned out great each time. The pedicures are hygienic and you can upgrade if you desire to some great products or keep it basic. I also do basic nail manicure and buffing which is great for natural looking nails and the price is significantly lower than artificial nails. read more

Horrible services. Rude employees. Paid for deluxe manicure, received regular manicure. Guy asked for difference as a gift tip. Looked horrible when finished. read more

Best experience I've had in a long time! I got a deluxe pedicure for a great price. Awesome service and still timely. Ariel did my pedicure and he is awesome. Detail oriented, very personable and the pedicure was relaxing and beautiful. This is my place now. read more

I was becoming regular here and it was really good, until today, they hire another person and he definitely needs training, my nails are horrible and I'm sorry but I'm not coming back read more

First time getting my nails done here. Everyone is attentive and treats customers with smiling faces. The salon itself is clean and neat with many modern tools. The lady did my nails was very sweet and took time making sure i was completely satisfied. Will be back! read more

Long wait! The man doing my pedicure left me bc he had an appointment. My feet were so pruned and cold by the time another person came to finish. Pedicure was actually very painful. The lady that finished my pedicure was very nice and did a good job with my polish. She is the only reason I'm giving a 3 instead of 2 stars. When the pedicure should have taken a max total of 45 mins, I was there for 2.5 hours! read more

Went to Lady Q's when my regular manicurist was out of town. She has done my nails for years and they have always been in good shape, strong and healthy. I get gel nails that cannot be removed with acetone. They must be filed off with an electric file. Acetone makes my nails dry out so much, they crack. When I went into Lady Q's I told them this and they said yes, they could remove them. The manicurist took me to her station and immediately tried to soak the gels off with acetone! I'm sure it was a language issue and she did not understand me. However she then complained the entire time about having to file off the polish, told me how bad it was for my nails, and fussed about how long it was taking. The new polish looks good. However, it will have to be soaked off with acetone which does not agree with my nails. Thank goodness my regular gal isn't gone too often! I won't be going back to Lady Q's. read more

This place is great! 8 pedicure chairs and a bunch of manicure stations. Modern and clean setting and lots of colors to choose from. Deluxe manicure included paraffin wax, a scrub, leg mask and hot stone massage. read more

I'm a licensed cosmetologist and they charged me for gel nails when what I got is a acrylic refil. They argued that I got gel nails when I clearly know about nails from having done them for years. They are ripping people off saying that they are getting a service that they really are not. read more

I have been going to Lady Q for three years. Even from the beginning when I wasn't a regular Q and her team were always friendly and provided great services. I'm super picky about my manicures and come in every two weeks. I was only not satisfied once and Q was quick to schedule me the next day to correct at no cost. I've had my nails done by everyone currently working there (Q, Sonny, Monica, Tom, and Jimmy) each one of them does high quality work and will ensure you are satisfied, so long as you tell them your preferences. Q was the fist nail salon to suggest alternating a polish change with a manicure to save money, she truly cares about her clients and isn't in it to price gouge. Q has a customer appreciation party during the holidays where there are prize give aways, delicious food and special pricing on gift certificates. The salon is always clean and their prices are fair. They have great hours and even if you have a busy schedule they will find time to get you in. If you use this as your quiet time, Sonny and Monica are the quieter ones and don't talk much while they are working. That's not to say Q, Tom and Jimmy will talk your ear off but they will chat if that's the type of person you are. I get shellac/gel manicures and standard pedicures. read more

I went to Lady Q Nails for a shellac (gel) manicure and was very disappointed. The staff was friendly, but I must say it was the worst shellac manicure I've had. The person who did the manicure was hurried and their product was old and clumpy. The application itself was not smooth. The worst? Nearly all my nails had CHIPPED two days after the manicure. I've never had shellac nails chip before. It was a waste of money and a very disappointing experience. read more

Just had a full set of nails put on, Sonny was my tech, he did such an outstanding job! He was meticulous and gentle. My 2 year old daughter usually always accompanies me and they are ALWAYS so kind to her. Very clean, friendly and beyond welcoming. Lady Q nails is a Must go! read more

Don't think I will be going back. I went to get my nails done for my wedding, and they weren't helpful when it came to choosing what I wanted. They wouldn't really have a conversation with me, but kept talking over me to each other. They pressured me into nails that I didn't want, and acted like what I did want was stupid of me to ask. The guy who did my nails was rough with my hands, and acted like it was my fault he couldn't do them right. They were suppose to be an hombre and one side turned out. The other side is just a little line of pink on the bottom and the rest is white. Looks pretty goofy and people have said they've never seen this kind of thing before. They really hurt my fingernails and I can't put much pressure on them, because they feel like they're going to break off. Well today it's cracking and about to break. I tried to go in and see what they could do. They were put off with me, and said I'd just have to sit and wait because they said they were too busy for me.. I understand being busy, but they weren't nice or anything about me coming in. I didn't have time to wait for 30 minutes so I had to leave. I don't know what i'll do about this one that's cracking, but hopefully it won't break before I get a chance to go back in. read more

Worst experience ever!! First off this place was SO HOT!!! And it was only 75 outside! The lady doing my toes spoke zero English and didn't understand a word I said! I picked out a nail polish but than asked her if I could do a white French manicure instead she says yes but obviously had no idea what she was saying because she painted tips on my toes with the purple color I had picked out! Wth?! And than I said "can you please just paint the whole toe nail purple." once again she didn't understand so another lady came over and told her what i was saying .. Well by the time she did it the top of my toe nail is darker than the bottom and it looks ridiculous! Well her husband or whoever walks in with her baby and she literally got up from painting my toe nails and took her daughter to the tiny room by their ghetto bathroom and sat down to eat dinner!!!! HOW RUDE IS THAT?????!!!!! She left me sitting there for 15 mins! I finally got myself up and walked over to where they had gone and her , her baby and the guy (her husband or boyfriend I'm not sure ) are sitting eating! I said " um can I please pay so I can leave?" The owner the entire time was just sitting there watching me sit at this pedicure seat by myself as she talked in her phone via blue tooth... It was the rudest crap I've ever seen in my entire life !!!! Mind you I'm 9 months pregnant it would have been nice to have her help me get the tray down and stand up so I didn't slip and fall rather than just leave me! The place was dirty with overflowing garbage cans, the bathroom is a joke with a SEE THROUGH DOOR!!!! And apparently the people who work here don't give a crap about quality customer service! Oh did I mention the lady on the phone is lady Q THE OWNER?! Ha I will never go back worst service I've ever had in my entire life .. Teach yourself and your employees how to work with customers. read more