We had an amazing experience working with Ryan and Katie McKibben at Pangea Travel! They were…read moreincredibly responsive and made the entire process so easy. Since we had never been to Seattle before, we really appreciated their recommendation for a hotel in the perfect location. It was close to all of the activities we had planned before heading out on our Alaska cruise, which made our stay so convenient and enjoyable. Ryan and Katie went above and beyond to make sure everything was taken care of, and we couldn't have been happier with their service. We will definitely be using Ryan and Katie for all of our future travel plans!

What an amazing company!! From start to finish, Katie and Ryan were top notch. We went to Cancun…read moreMexico and Katie handled EVERYTHING. From hotel, to airport pick up, to restaurant recommendations and reservations, to adventures and yacht bookings; she was on it! We even had a few issues come up because I got sick and Katie quickly sprung to action changing our bookings for us to accommodate needing a recovery day. If you're doing any travel, these two have phenomenal vendors and also work with any idea or desire you have. 10/10 do recommend!

My complaint is the same as all the others here. The agents lie. The pattern is that the travel…read moreagent gives the customer a great price or perk, the customer agrees to it. Then a short time later, Oops! That price quoted by the agent will not be honored because the agent made a "mistake". Shoulder shrugs from the travel agent. I asked the manager to take over the booking to get away from that lying agent. I am one of many who sees the Bait and Switch pattern of complaints against Atlas Travel. Is it a mistake or just the way they do business?

They always provide amazing service and make the whole trip planning process so easy. They quickly…read morefind the best flight options and great hotels, and they really pay attention to details--especially for Europe and Asia. They're responsive, patient, and they explain everything clearly, so I feel confident booking with them every time. Highly recommend!

I wasn't looking for free information that's your projection. I reached out to someone when you…read morewrote that you might not be able to accommodate me(your words again)initially, but as soon as you came up with an itinerary I told them to forget it that you had come through. They weren't willing to even come up with anything because of their integrity and I was working with you. I had planned to book with you until you hiked up the price $500 when I cancelled one of the days in Rome and adjusted the price with two private cars that I didn't even ask for. I suggested a different way in the itinerary That run smoother since you were adding hotels and extra nights that weren't necessary. I called Holland America, which you did not after I received the note 12 days after the cancellation from you and they said they weren't going to send a letter to me that they were were waiting for a response from you, the agent who could ask for re-deployment to another cruise which you didn't mention or a refund. My email you quoted was diplomatic and I was trying to be nice. I should have been blunt and given you the reasons why I bailed out which I have put in this review. You can spin it anyway you want to, but the bottom line was you weren't sure about whole booking from the start because you knew I was to savvy.(your words) Of course you don't get paid till the client goes on the trip and uses the vendors. I know that. I made sure Aroyo travel was aware of your behavior too! Having used several travel agents through the years I've never had this issue. I've never been on a "generic" trip. All my trips are custom for made for me with the research I've done into the area I'm traveling to. I've traveled almost all continents throughout the world and I don't agree with your 5 star opinion.

I thought planning vacations myself would be easy but after hours and more hours of researching and…read moretrying to figure out how to get from point A to point B, it wasn't worth it. I decided it was time to go back to using a travel agent and used Jamie Black. She was amazing! Too many hours of my own research and still frustrated, she was able to book and get things set better than I ever could for less money and less time! I've used her twice and will go to no one else. Both experience has been the best! She is easy to work with, friendly and knows her stuff and goes above and beyond! I've recommended her to friends who has come to me and thanked me for sending them to her. I highly recommend Jamie!

Chris is a top notch travel agent. He is responsive and helpful throughout the entire process. I…read morehave never used a travel agent before as I am pretty well versed in traveling and deal hunting; however, having never traveled to tropical islands (outside Hawai'i) and especially not to one has complicated as the Maldives. I actually initially thought I'd inquire just to see what advice he had and prices he could quote, fully expecting that I would be able to find a cheaper deal on my own. As it turns out, his prices were pretty much the same as what I could find, initially. I say initially because he came across a deal that was significantly cheaper than anything else I could find for a top notch resort (but still expensive, of course. It's the Maldives!). In all honesty, I was a bit skeptical at first (sorry Chris! I'm a believer now! lol) but I took some precautions and did some additional research and found that everything seemed legit and decided to book with Chris. Being lifelong military, I'm pretty OCD and have many questions about the smallest details. Chris was able to address all my issues and inquiries and if he didn't know, he was able to talk to his contacts on the resorts to get the details for me. Outstanding service! Anyway, always being a skeptic, the deal that Chris got me was still a little too good to be true kind of situation so as the date approached for our honeymoon trip to the Maldives, I wasn't quite sure what to expect. But man, was I blown away. Hands down best trip/vacation I've ever taken in life and honestly probably impossible to top. Plus, Chris made it the easiest trip I've ever taken. The resort was every bit amazing as the reviews on trip advisor and everything Chris said it would be (and more). Everything was smooth and squared away with no room for error or confusion in travelling and checking in. I will definitely be pinging Chris for all my trips moving forward. The absolute best. Thank you, Chris!

If you want an expert agent who will go above and beyond to make sure your vacation is everything…read moreyou hoped for Chris from I'm on a boat is your guy!

Chris and Not So Hostel World helped make our cruise to Alaska such an epic experience! He is…read moreincredibly knowledgeable and took the time to help us plan our land excursions, and all the details that made our trip come together seamlessly. As first-time cruisers, we had a lot of questions, and Chris was always prompt, knowledgeable, and reassuring with his responses. His guidance gave us confidence, eased our anxiety, and allowed us to simply relax and enjoy the adventure. Chris is an excellent communicator--professional, personable, experienced, and trustworthy. He was a fantastic resource throughout the entire process and truly went above and beyond to make our trip unforgettable. If you're looking for a great travel agent, we highly recommend Chris and Not So Hostel World!

Chris helped my family plan an amazing all-inclusive trip to Cancun; we had a great time. He…read morelistened to our needs and helped make the trip memorable for our kids. He even helped us when we were considering a last-minute trip to the Baja wine region, Valle De Guadalupe. He really knows Mexico".

I have been working with Despo since 1998, when she helped me plan a very special trip to Greece. I…read morewas attending a symposium in Crete, visiting family in Athens, and traveling to the beautiful island of Poros, and she handled every detail flawlessly. Despo coordinated all of the transportation, transfers, layovers, hotels, and travel logistics with exceptional professionalism and care. Her knowledge, organization, and personal attention made what could have been a complicated international trip feel effortless and enjoyable. What impressed me most was how attentive and dependable she was throughout the entire process. She truly went above and beyond to make sure every aspect of the trip was smooth and memorable. I highly recommend Despo to anyone planning travel to Greece or beyond. She provides outstanding service and creates travel experiences you can enjoy with complete peace of mind. Five-star service all the way

Our family has had the privilege of Despo being our go to for travel to Greece for many years. She…read moreis always so helpful, knowledgeable, and kind. A great source for worry free travel. Highly recommended.

Just got my live scan done here. They've got a good ergonomic setup and their live scan operator is…read moreprofessional and to the point

En tiempos en que lo economico pareciera ser lo mas importante para cualquier empresa, quiero hoy…read moredestacar a Casapueblo Travel. Hace dos meses necesitaba viajar a Argentina para visitar a mi madre que estaba y sigue muy delicada de salud. Habia comprado mi pasaje directament con American Airlines y por mas de una semana traté de adelantar mi viaje sin ningun resultado por parte de ellos. Desesperada, contacte a varios de mis amigos y el nombre de Daniel en Casapueblo llego como caido del cielo. Quiero destacar que a pesar de no haber comprado mi ticket a Casapueblo, Daniel me trato como si yo hubiera sido su clienta por mas de 20 años. La dedicación y el profesionalismo que me brindo en el momento en que yo más lo necesitaba, no tiene precio. No hace falta mencionar que gracias a la ayuda de Daniel consegui adelantar mi viaje. Otra vez, en tiempos en que lo economico pareciera ser lo mas importante, encontre Casapueblo Travel, una agencia que pone primero a las "personas", independientemente de que sean sus clientes o no. Felicitaciones Daniel por tu agencia, todo un ejemplo a seguir y por supuesto, mi eterno agradecimiento. En tu lista de clientes de por vida!!! Claudia M.

Amazing team! The TripMatters advisors are knowledgeable, experienced, and incredibly professional…read more Every interaction has been a joy, they truly care about getting it right for their clients.

Ileana, at Trip Matters did a great job helping with an MSC cruise out of Galveston, TX, for a 7…read moreday western Caribbean cruise. The ship was the Seascape, built in 2022. It was a beautiful vessel. It was the cleanest ship we have been on. The staff was so friendly and helpful. The specialty dining experience was fantastic. Each restaurant featured a different gourmet theme and that helped with the variety in dining. We would highly recommend Trip Matters to handle your travel needs. We have worked with them for years and anyone who asks us about them we send them to Ileanna. Thanks Trip Matters. Bob and Dodie