First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

Great host, very interesting venues and stories. The perfect spot to walk around and see history…read morethat still exists.

We did the Kellog house tour and our tour guide was great. She was very knowledagable of the…read morehistory of not just the house, but the surrounding city/cities as well. The length of the tour was well worth the money, I also know that some stories are passed down through history or just lore. We enjoyed our experience and how everyone got into character/dressed as the era. My next goal is to do the Disney mansion tour. See you soon

We had an amazing time at Disneyland and California Adventure during the Christmas holiday season…read moreall thanks to Christine! We are clueless on all things Disney and working with SoCal Private Tours ensured we ALL had a great time (parents included!) To start, Christine is incredibly thoughtful on how she helps plan the day based on the guests ages, height, and interests. We fully trusted her recommendations and tips, such as getting at the park at an early time, etc. We were able to do SO much: including coasters for my 6 year old and younger kid rides for my 3 year old... plus there were 4 adults who all had fun. What was most remarkable was that we really did not have to wait in line long at all, to the credit of Christine's expert planning, navigation of the parks, and her navigation of fast pass lines. On top of a very successful day, we had a great time with Christine! She is incredibly kind and fun to hang out with. I cannot imagine going to Disneyland without SoCal Private Tours!

My son's friend lost his AirPod and they were so nice and kind to go out of their way to go and get…read moreit. Thank you to mahogany and her supervisor Azriel you guys are awesome.

5 star service! 5 star food! 5 star sightseeing! 5 star hotels!…read more If you want to enjoy your trip without any worries, signet is your choice.

Went to Vietnam for 9days. Excellent tour guide, 5stars…read morehotels. wonderful food. Trip arrangements were suit for the weather.

Chris and Molly took our 11 people group out on a private charter. It was spectacular. We followed…read morea humpback whale for a while. After that, they found a family of dolphins and we spent over a half hour following them. The dolphins got as close as 8 ft from the boat. At the end of our trip, we got within touching distance of sea lions. Thanks, Chris and Molly, for creating memories for my family! I highly recommend them.

An Absolutely Incredible Experience!…read more We had the most amazing time with Newport Coastal Adventure! Captain Dave and Sarah were absolutely wonderful--friendly, welcoming, incredibly knowledgeable, and clearly passionate about what they do. They got us out to a pod of dolphins so quickly and efficiently, and it was absolutely breathtaking! Then, thanks to their years of experience and expertise, they managed to find not just one, but THREE whales in such a short amount of time! It was truly an unforgettable experience. I would HIGHLY recommend Newport Coastal Adventure to anyone looking for a unique and exciting adventure on the water. It was well worth the money and so much more personal than being on one of the large, crowded whale-watching boats. The smaller group made the entire experience feel intimate, comfortable, and special. This is such a fun adventure for the whole family, and Captain Dave and Sarah made the experience even better with their professionalism, and wonderful personalities. Five stars all the way! We will definitely be back!

Located at the Dana Point Harbor, Capt Dave has dedicated parking lot. No bathrooms in the building…read morebut 2 bathrooms a skip away. They depart from the building towards the boat 15 mins beforehand so they want you to check in 30mins before (and on weekends/holidays, check in 45mins before). The boat departs on time at the scheduled time, so make sure you are here in the building 15-30mins before your booked time. We booked at 1pm and that's when the boat left the dock. We were gathered at the office at 12:45 to head towards the boat and unfortunately a couple missed their slot because they were not even in the parking lot at 1pm when the boat sailed. Don't make their mistake, just make sure you are parked at least 15mins before the booked time. They were willing to wait 5 mins, but not 30 mins, so timeliness from guests is important as we had almost 30 people on board. As you are led from the building to the boat, they have a pit stop at the bathroom as they warned that the boat's bathroom that can't take toilet paper and can easily clog. Unfortunately the ocean waters was unusually warm when we booked on 7/03 for whale/dolphin sighting so we didn't see any but they have a sighting guarantee so they gave us all a voucher to come back again for free. They gave out a delicious brownie at the end too, so I'm excited to come back for the brownie!

Paid by card online. Capt. Dave's is located by the harbor and offers a lot of parking. I was…read moreeasily able to book online for the 2.5 hour 8 am tour, for my child and me. When we arrived at the harbor, we went upstairs to check in and got the passes to get on the boat. The staff was super friendly at check-in and on the boat (Capt. Matt, 1st mate, Mike, and photographer, Andy.) Everything about the experience was well-organized. The boat was clean and comfortable so it was an enjoyable ride. We saw about 400 dolphins and 1 humpback whale! It was such an enjoyable excursion! I would recommend you bring your own snacks and/or drinks on board if you don't have a chance to eat beforehand, since snacks and drinks are not provided on the 2.5 hour 8 am tour. There is a small snack shack upstairs where you check in if you forget to bring things to eat and drink. I would recommend this tour and would go back.

This guy is NUTZ. This two faced guy acted all cool on the boat. He didn't do any tour guiding…read more(which was fine) but just drove us around - literally hardly spoke. We didn't have a problem with this actually bc we were just talking amongst ourselves and listening to slow jams. We brought OUR OWN trash bags and cleaned the entire boat before we left. He told us not to worry about cleaning but we said naw, we are cleaning up after ourselves. We are all professionals with plenty of respect for other peoples property. We were planning on rebooking for another occasion and found ON HIS INSTAGRAM - posts of us (our faces) trashing us. Saying that we left his boat trashed, and didn't tip him. And we peed in the jacuzzi? Are you serious. We didn't tip him because there were no indicators that he would appreciate being tipped. He didn't do any touring, didn't engage with us, there were no signs, or jars nothing. We paid him the full fee for the boat. Terrible person, and clearly just didn't like US. Hmmm I wonder why? Could it be our differences?

The photo is an example of the unprofessionalism I was met with. Most businesses would leave it at…read moregood night and not continue to harass someone. What is the point Jeff? We don't want to do business, just take the loss, no need to harass me.

We had the BEST time cruising Newport Harbor with Duffy Electric Boats! The whole experience was so…read moreeasy, fun, and such a perfect way to spend the day on the water. The boat was clean, comfortable, and had plenty of room for our group, snacks, and drinks! The Newport Harbor views were absolutely gorgeous, especially around sunset. Whether you're celebrating something special, planning a date, or just looking for a fun day with friends or family, this is such a great experience. We're already talking about when we can come back for another Duffy day! Highly recommend!

After leaving a review and a voicemail regarding my customer service concern, I received a phone…read morecall from Brianna who is managing the employees at Duffy rental. She was incredibly kind and helpful. She acknowledged my concerns, validated how I felt about the experience, and assured me that improved staff training would take place so that these kinds of interactions are eliminated in the future. Brianna restored my faith in Duffy rentals, but I still would not go back if Shirley is the face of the company at the boat dock. I was disappointed with how she handled a conflict during our experience. Rather than remaining calm, listening to the concern, and working toward a reasonable solution, the interaction felt unnecessarily confrontational and poorly managed. I understand that difficult situations can arise in any customer-facing business, but employees--particularly those placed in positions where they are expected to resolve problems--should have the training and professionalism to de-escalate conflict rather than contribute to it. My concern isn't that there was a disagreement; disagreements happen. It was the way the situation was handled. Better communication, maturity, and conflict-resolution training would have made a significant difference in our experience. But, again... thank you to Brianna for taking my call on a weekend.

I had no idea the city of Orange had a trolley wine tour and I am so glad my friend booked this fun…read moreevent!($50 per person) I did not know what to expect. All I knew is that there was going to be food and wine for duration of an hour and a half and so I was super excited about that! Once our group of girls got seated in the trolley our host for the night explained what our tour was going to entail. We were going to visit ten local restaurants around old town Orange and enjoy different kinds of wines along the way. We each got our wine sippy cup and we were off! As we drove around Old town Orange I really enjoyed learning about the history of the city as well as learning about some of the historic sites. I actually live in Orange and I never knew that the center park was actually called the Plaza and not the circle. When we were ready to stop at the first place I was actually surprised that we didn't have to hop off but actually the restaurants brought the food to us in the Trolley! Each place gave us a small introduction of their food and business and gave us some small bites of some of their popular dishes. By the end of the tour I was pretty stuffed. Our group had such a great time and I only wished the tour lasted all night long..Haha!

This was a fun evening! Great host and I learned so much…read moreabout Old Town! Can't wait to go back and visit the restaurants we stopped at. The helpers serving the food and wine were so outgoing and fun Great evening and a must for girls night out! Be sure to bring tip money I want to try and book the lights tour next

GUS!!!! HE'S THE BEST!…read more He set the tone for our entire day with such positive vibes!!! Gus truly went above and beyond to make our girls' day unforgettable. He got us set up with the cutest pink bikes, and we had the best time cruising around Balboa and exploring. It honestly turned into one of those perfect days you don't forget with the gals. We'll absolutely be coming back!

We did the all day rental and it was such a fun perfect day! Rental process is quick and simple. I…read morelove that they give you a lock! So many places to ride your bike in Newport and many others are riding as well. This was our favorite location so far that we have rented bikes. I love that one of our bikes had a basket hold our stuff.