Ugh!!!! I'm so sad to have to write this update. So as you see I gave this attorney 5 stars for her…read moreprofessionalism and just for the love that she gave me personally. Now, since then, I've actually sent her a few clients; one being a childhood friend. My friend ended up retaining her and was going to file for divorce. My friend had a change of heart and decided to wait until she was certain. My friend asked for a refund and Michelle sent her an invoice for work done. This was almost a year and some months ago. Fast forward to this year, now my friend is ready to go through with the divorce and calls Michelle back, and says she's ready. Come to find out nothing was ever filed yet her invoice states she paid filing fees, and that it was filed. You have to trust your lawyer and Michelle, although sweet as pie may not be as ethical as I thought. Just disheartened that she sent an invoice for work she never completed at the time. I've sent her four people, I wonder if she knows that people come to her from recommendations. Could not ever praise her or recommend again. Total deceit.

What a blessing this woman is! Michelle is really is the most amazing family law attorney in El…read morePaso. Her empathy goes such a long way & her will to do whatever possible for the best outcome has been such a blessing to my life. God is working through her and her results show for it. Thank you Michelle Smith for everything you've done, you are an angel in human form !!! Highly recommend

Ms. Caballero is a comprehensive lawyer, an excellent person, and caring lawyer. She work hard on…read moremy case and provided me comfort during the time of my case. She promised me that I was going to eat every night with my wife in my home. She fulfilled her promise. I highly recommend her for any case you have, She will work for you. John M Ocasio

I can't say enough good things about Christine Pacheco. I had a very difficult family matter and…read morecould find no one who would represent me until I met Christine. I had a good feeling about her the minute we met. She took a heartbreaking situation and turned it around to a fair and compassionate resolution for everyone involved. She had the strength and courage to see what needed to be done, despite being told by colleagues that what she wanted to do couldn't be done. She didn't care, she did what was right for both me and my family. I owe her a huge debt of gratitude for both her professionalism and her heart. Thank you Christine. Best, Sheryl Gillett Caudana

Secretary/receptionist is horrid but the actual attorney Mrs Pacheco is amazing. I am assisting my…read moregrandmother with planning her retirement such as setting up a trust and also navigate Medicare/Medicare benefits. Mrs Pacheco answered all my grandmothers questions and more. The receptionist/ person scheduling the appointments is very rude and didn't understand what elder care was. Sounds bad but I had to dumb it down for the lady so she could understand. I hope Mrs Pacheco realizes she might be losing clients due to her receptionists inadequacies.

I am beyond grateful for Samuel Sprowles and the outstanding work he did on my case. From start to…read morefinish, he was professional, compassionate, and relentless in defending me. Sam explained everything clearly, kept me informed at every step, and truly made me feel supported through a very stressful process. His expertise and dedication led to an excellent outcome, and I couldn't have asked for better representation. If you need an attorney who will fight for you and genuinely care, I highly recommend Samuel Sprowles. Thank you Sam

Very pleasant experience working with attorney and assistant, they were efficient and very…read morefriendly, I will be using them again when needed

DO NOT HIRE ERICA RIOS…read more This attorney took $5,000 from my family for a high-stakes custody case involving false abuse allegations, CPS investigations, and ongoing Interference with "Court-Ordered Possession/Access" under the Texas Penal Code § 25.03. Even after my most recent temporary hearing court-ordered rights, and did absolutely nothing. She never filed a single motion. She never sent documentation (including the closed El Paso CPS report). She never gave a billing breakdown, despite multiple requests. She communicated through my father, not directly with me. She tried to withdraw without cause, and I'm still listed as her client because I refused to sign off on her abandonment. I've had to go pro se and file my own enforcement and contempt motions just to protect my time with my daughter. The State Bar failed to act on my first grievance, so I've now filed complaints with the Texas Attorney General and District Attorney for misrepresentation, fraud, and dereliction of duty. If you are dealing with a family matter, especially one involving children. STAY FAR AWAY from Erica Rios. She will take your money and leave you alone in the most critical moment of your life.

We were lost before we came to Erica. We had two other consultations with lawyers who made things…read moreseem complicated. When we sat down with Erica, we were immediately put at ease. She made it feel that something could be done with what we felt was a stressful and impossible case. She assured us that we were not alone in our particular situation and was very calming, yet professional. She was very knowledgeable and experienced. At the same time, she was very honest about what the worst case scenario would be and patient with answering and explaining all of our many questions. She, unlike many lawyers that we have had prior experience with, would be prompt to return our calls, e-mails or letters. We were never left in the dark. In addition to that, her office assistant was very pleasant and relatable. Overall, she made a bad situation not so bad. We highly recommend her.

I never write reviews, but I think it is super important for everyone to be informed especially…read morewhen thinking of hiring Carlos Tristan to represent you. I have had quiet the bumpy since he started representing me for the car accident I was involved in back in August 2023. 1- He sent me to a chiropractor that ended up billing me for almost $9k for 2 months (3 times a week) of treatment. This chiropractor was just adjusting my back without caring what my diagnosis was and where the pain truly was coming from. 2- Some forms I received from the attorney included my information incorrect. Such as him stating that I am a minor...I am 23 years old. 3- 3 of my bills ended up going to collections even though he reassured me that in his various years of profession this had never happened. He failed to update/ inform the medical providers of his representation and provide them with the lien letter despite my constant reminders and concern for the bills. 4- I always had to be the one to reach out because he would never update me. 5- When the time to settle came around he only wanted to give me 8k despite my case being worth 45k. 6- Carlos Tristan even ended up sending a check to a doctor I didn't even visit even after I had mentioned this to him prior to him sending the checks. 7- Currently it has been over a month since I settled, and he supposedly paid all my medical bills yet I am still getting billed by one provider. Upon calling this provider they mentioned that no letters (HIPPA or lien) have been sent to them from the attorney and much less the check 8- This law firm does not handle these time sensitive cases well. 9- They contradict themselves in a lot of things. Such as when the Attorney, Carlos Tristan, told me that he could not negotiate the medical bills yet that same day I called the provider and they said that the law firm had already sent in an offer and that it had been approved.

Mr. Tristan helped me with my DWI. He fought all the way until the DAs had to give me a great deal.read more

I regret ever going through this law firm. Please save yourself the grief and money and do not use…read morethem. Going through a child custody hearing is stressful and emotional. I put my faith in this firm, they lied, and only cared about money, they do not care about there clients. If I could leave zero stars on this review I would. My initial contact with the attorney was free, he assured that I had a case and that if I made my payment right away they would start on the case immediately. After I made payment I was assigned to a callous attorney who had no people skills. She shared that our case was a long shot. I asked why that was not mentioned in my initial call and she said she didn't know but payment had already been processed no refunds. I was already 5K in so decided to continue. I had anxiety for months due to working with them. Crying daily as I always had to reach out for updates. I expected them to be experts in their trade and this was not the case. Responses to my questions where never clear, the only clear thing was that I would be charged for any and all questions. They lack professionalism and organization. Please if you are looking for an attorney you need someone who cares and who is going to fight for you. Someone who knows what they are doing. This firm lacks customer service, professionalism, empathy, sympathy, and overall common sense! My child custody case was lost due to this incompetent law firm.

Just feel like it was drug out when with the info I had given they knew I couldn't win my common…read morelaw marriage case . If I would have had a one on one in person conversation I could have saved myself a lot of money . in the beginning I informed them I was a older lady living on a small social security . I feel it was drug out for them to charge me more money when they knew I didn't have leg to stand on . very friendly but guess I paid for that too. God Bless and if you use them I advise going in person and one on one at the beginning. Sherry Doss

R.I.P My awesome lawyer who help me in a loyal of cases. He was the best in my eyes. I do have a…read morequestion to the family members or wife where can I pick up documents I was supposed to get back. I really need them. And I'm so sorry for you loss.

Jason J Lempke Attorney At Law has legally counsel me and represented me more than a couple of…read moretimes. I have recommended him several times because he will not tell you what you want to hear but what is actually realistic and applies. Unlike my many other attorney experiences he listens and is blunt about the situation. Jason J Lempke does not over price you. The only negative thing about his office is that you may leave voice mails and they seldom answer, you will have to continue calling or go in person if you want to be able to talk to someone.