Talked with a representative online to see if they could do a shorter rental, she reached back out…read moreto inform us that she got special permission from the vacation property owner. We tried to book online, but due to the the shorter rental period, the system wouldn't allow it. We called in to book and told we told that we had to pay the whole fee up front, almost $2000. We asked for a contract to be sent first so we could sign before payment. Never received it. Called back later, no answer. Called the next day, no answer and left a vm. Called again on the next business day only to be told the unit was rented the same day we asked for the contract to be sent. Never received a contract, never mentioned that we could pay $500 to hold the rental (found that our later). When we inquired about why the unit was booked after we asked for a contract, we were given conflicting information. Really poor communication and customer service. Seems like they only care about money and not being fair is business.

The staff at Dockside Rentals at Lake Anna were very responsive and pleasant to deal with when we…read morerented Vision 2020. They were knowledgeable when asked questions in advance of our arrival and helpful when we checked in. During our stay we encountered a big wasp problem and they dealt with it within hours. thank you

We recently sold our Lake Anna home with the expertise and help of Liz with Long & Foster. I would…read morerecommend the services of Liz if you are looking for property, or selling at Lake Anna.

From the owner: At Long & Foster Real Estate – Lake Anna, we specialize in residential homes, waterfront…read moreproperties, water-access homes, vacant land, farms, estates, and investment properties throughout Central Virginia and the greater Fredericksburg area. Our team has decades of full-time real estate experience and in-depth knowledge of the local housing market, pricing strategies, and negotiation techniques to help buyers and sellers achieve exceptional results. We are especially recognized for our expertise in waterfront and water-access properties on Lake Anna, providing valuable insight into lakefront homes, docks, shoreline regulations, and lake-area communities. Whether you are buying, selling, relocating, or investing, we guide you through every step of the real estate process — from consultation and market analysis to contract negotiation and closing — ensuring a smooth, informed, and successful experience.

I rented a house on a year lease. They would not go month to month. The house was not painted, had…read morepatches on the wall, marks on the wall and cracks. The carpet was stained and crunchy. Property manager, Ashley Madison, said the previous tenants did have the carpet cleaned. The unit was not that clean, but time was close on my other rental running out, so I figured I would clean it up myself. The day I went over the refrigerator wasn't cold. I told the property manager that the fridge didn't work and what I got back was "It worked for the previous tenants." This was the first red flag. I am not even moved in and things are broken. I pressed to have a repairman come out as I cannot live without a refrigerator. The repairman came out, said it was broke and would pass it along to the owner. It took a couple of weeks to get a new one as the owner was looking for the cheapest product he could find. I am ok with it as long as it works. I got a model that was minimalist to say the least. I was longing for a bath so I got into the big, jetted tub and filled it up. When I went to get into the bath, I noticed the water was yellow. This became a long-running problem. We started with the excuse as the pipes are clearing, the well needs to be refreshed and the other tenant didn't have issues. I know this wasn't true as the shower was hugely stained yellow as were the toilets. I kept complaining about the water and they kept trying to put me off. They did have a well guy come out and look at the well. I put pictures in so you can see there is a definite problem with the water. My clothes were stained from washing them in the washer, I had a rash and my hair was turning weird colors. I did not drink the water. I used bottled water. It took 8 months for this issue to be addressed. This is just unacceptable. I felt like I was living in a third world county. I see from other reviewers they also had similar issues. The property management company was not responsive. It took 3/4 of my lease to get a water filtration system. During this time, there was a shed on the property that Ashley said on move in I could use for a lawn mower (tenant had to upkeep the lawn) or other items. It was old, but serviceable. The tarp on the roof was so old it completely disintegrated during a storm. Unfortunately, there were holes on the roof and I needed a replacement tarp. This was another back and forth that took months. The management company tried to say they were not responsible for the shed as it was not part of the rental. This is just not the case. For one, if you have the responsibility to mow, they have to provide a place to put the mower. As a tenant, I am not responsible (nor have the right) to build on the property. In addition, the shed was mentioned in move in as a place to store things. Months later, they finally got their repair guys (Heckle and Jeckle) to put the tarp on. There are pictures so you can see why I call them that. It was not put on properly and they didn't even remove the old shredded tarp. Every time I notified them about an issue, there was push back as they didn't want to maintain the property. There were other issues, dead snakes under the house and other minor problems. When I moved out, they charged me for things that were not things I did in the house. The cost of their carpet cleaner was huge and more than I have ever heard of. On top of that, they never sent my deposit return. Then when they did send it, they spelled my name wrong so I had to get them to write a new check. It is interesting as they addressed the envelope correctly with the correct spelling, but the check was all wrong. It took forever and they made getting my deposit back a battle. I would not recommend this company for any type of rental or other services. I was treated poorly throughout my stay. I paid my rent on time and left the place better and more clean than when I moved into the unit.

I rented a house on the lake for me and my family, like I have for the past many years in…read moreSeptember. I paid a $500.00 security deposit and was watching for the return of the deposit. When I didn't see that happen, I tried to call them, only to get a message that the # was not in service. I called a nearby business that I know, to find out that they had closed all of their locations. I have contacted the VA. office of the Attorney Generals Consumer Protection Division. If this has happened to you, I suggest you do the same.

I could not sing Dodson's praises any more highly and would recommend them over and over again to…read moreanyone looking for a management company. I'm on the Board for a condominium building in Richmond City and after years of trying to self-manage, we were referred to Dodson. We work specifically with an Association Manager named Foster. Foster has worked tirelessly to help our building when we've had emergencies (on or off the clock), to schedule a reserve study and attend our work/planning session, to organize our financials/ vendor contracts, and to maintain regular communication with the building's residents. While these points are written into our contract as expectations, I feel as though Foster goes over and beyond with the highest levels of professionalism and attention. Dodson has highly reliable companies that they've referred us to for varying needs. I was skeptical at first that there may have been some sort of "kick back" for referrals they give, but our contract with them clearly states that they accept nothing in exchange for their referrals,and at any point we can always select our own vendors outside of their recommendations; the irony is - their recommendations have actually outperformed our own previous selections! Their rates are affordable and I feel like we really get every penny out of what we pay. Last but not least, Dodson has a wonderful handy man, Knox, who is truly a jack of all trades. He's quite accessible, very reliable and trustworthy, and consistently does good work for everyone in our building. Thank you, Dodson (specifically Foster and Knox) for making our condominium building a much more smoothly run home!

Rented a property through them through VRBO. Although I canceled within the cancellation guidelines…read morethrough VRBO, the host refused to refund my deposit, claiming it was non-refundable. I had emails stating it was within the cancellation time, including the email from them that says it was non-refundable. After numerous attempts to contact them through VRBO, I still do not have my refund. I would not rent through them or VRBO again. Although I canceled within the cancellation guidelines through VRBO, the host refused to refund my deposit, claiming it was non-refundable.

I am a Bluegreen owner and this is the first time I have visited this location. The grounds,…read morefacilities and the people were top-shelf. The grounds are over 1000 acres with a ton to do on site. Golf carts were available for rent which really made the place fun, super easy and safe. Great food on premises with both table service and take out. The General store is over the top and exceptional, what a blessing. Food, beer and anything else you may need without leaving the place. Beautiful grounds, landscape and people. Thank you Shenandoah crossing!!! Highly recommended!

What an incredible location!!…read more We were gifted a four night stay in one of their two-bedroom yurts (totally unique and fun!) for our anniversary...and what a gift indeed. The grounds are sprawling and beautiful. They have almost every amenity you could imagine. Honestly, we probably could have spent the entire vacation on the property and been perfectly happy. But then there was sooooo much to do and see within practically and hour of the location...wineries, restaurants, shopping in quaint little towns, hiking the Shenandoah Mountains!! So bring the family, or spent an intimate weekend with someone you love! Get out and enjoy the myriad activities or tuck in for a well-needed rest. Whatever you choose, you can't go wrong here! We will definitely be back for more!!!

Michael Johnson is the most arrogant and unprofessional person I've met in the property management…read moreindustry. We hired him to find a renter for our home and he was argumentative and very unhelpful. I ended up finding the renter through my own ads and we still paid him. He made several mistakes in the lease paperwork. I would not recommend him or his business. I'm surprised he hasn't been sued for misconduct yet.

Michael was hired by landlord we currently rent from. He approached us in a very unprofessional…read moremanner, calling me hormonal stay at home mom . Let's mention, that his aggressive response was caused by us kindly asking to wear masks at the showing and give us 48 hours notice. Here how Michael addressed the situation in his own words: " The current CDC restrictions regarding Covid-19 protect tenants and landlords effected by the current pandemic but do not protect hormonal stay-at-home moms from holding an owner's property hostage with unreasonable requests regarding the showing and leasing of the owner's home" Please make your own judgment.