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    Lake Bruin Motel

    5.0 (1 review)

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    13 years ago

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    Hampton Inn & Suites Monroe - Guest room

    Hampton Inn & Suites Monroe

    (33 reviews)

    $$

    Would be lower than 1 if that was an option. I booked my…read morereservation for March 19-6nights on the Hilton app with a valid working credit card a month in advance. I arrived just after 11p to check in. Levi was at the desk and told me the hotel was sold out. I showed him my email confirmation. He repeated they were sold out and canceled my reservation. I asked if the hotel would be putting me up someplace else. He told me it was up to me to figure it out and he didn't know the hotel policy for this and he left. It was 1130pm and they were sending a single female out in a strange city to fend for herself! Not okay. I was able to get some help from Ciera when I explained it to her. She was able to get me a room at the West Monroe location after midnight, but only for 1 night and at a higher rate. Ciera would have Denice (manager) call me in the morning. I went there and they said I had to check out in the morning. I checked out at 830am, Denice never called so I went back, she was not there and this hotel was still sold out. Left it up to me again. Luckily a room opened up at the West Monroe location and I was then able to stay there for the remaining 5 nights, again for more money than my original reservation. I have tried to reach Denice multiple times and to this day I have not heard a word from her. We are Hilton gold members. We travel a decent amount. This is not how things are handled when you oversell.

    Perfect stop for a respite from the highway Clean…read moreConvenient Well Maintained Friendly Great breakfast (had grits that were buttery & well seasoned...need I say more) Just what we needed to recharge our batteries, literally, for a few hours We were able to charge our EV all night w no add'l fee Thank you, Hampton Inn

    Holiday Inn Express

    Holiday Inn Express

    (5 reviews)

    $$

    Staying the weekend here, just checking in at 11:30pm due to travel. Hotel is in a remodel so lobby…read moreis dusty, which is understandable. The front clerk was friendly but didn't seem to be trained very well. The room is remodeled, but has not been cleaned. The floors still have bits of food and crumbs on it. Toilet and tubs havnt been cleaned. Whew. Not a good start. Will update this review when we leave to see if I can get any help.

    Stay HERE! We rolled into town last Friday with…read morereservations for the Ramada McComb. We pulled in got out of the car and walked into the lobby. EEEK!!! This gal and her family was not staying here. One word GROSS. We got back into the car and drove across the way to Holiday Inn Express, and THANK GOD we did. Not only did they have rooms, they gave us a great "negotiated" rate! We (my husband and two girls 3 & 4 months) got a Suite ($100 per night) and it was super clean and roomy. Breakfast in the morning was such a treat too. My 3yr old was in LOVE LOVE LOVE with the Automatic Pancake maker and I was diggin the yummy coffee. They staff was the most accommodating group! Always greeting with a warm smile and asking if everything was good. One of the staffers even gave my mother-in-law his cell number in the event that she (we) needed anything. I have never ever experienced service like this. And I have stayed at the best of the best hotels around the states (Four Seasons, Ritz, etc) We will be staying here again next year and the year after, and the year after that!

    Lake Bruin Motel - hotels - Updated July 2026

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