I am very pleased with the on-going excellent customer service and quality products that Wheel &…read moreSprocket has continued to provide me and my family over the past 45 years of being long-term customers. I truly value their consistency.

Wheel & Sprocket is a top-notch bike shop offering expert repairs and timely maintenance (note:…read morethey will tell you *when* to bring your bike in so you don't have to be without it for long), and they will keep your bike in peak condition. What I most appreciate is that beyond fixes, they provide valuable advice, suggesting upgrades and adjustments tailored to my biking adventures. Joe and his staff go above and beyond to serve their customers!

I had a scooter that I wanted to have fix and the person working said he "Does not get a response…read morefrom Isinwheel" (isinwheel is the company of my scooter). He said he would give me a call back so many times and never did. When we came back to get the bike it was torn apart and the person that works there is only there from Monday-Thursday.

Finding the right bike during COVID-19 season is hard. I was elated to make the drive from the…read moreChicago Area to Janesville, once Scott told me he had a Specialized mountain bike in just my size. Velocity Cycling are experts in everything bikes. After my purchase, I stripped a screw trying to fasten on a water bottle holder. Other local shops near me couldn't help me get it off. I made the drive back out, for Scott to look at the stripped screws as well as adjust slips in the gear shifting. He had both done within 30 minutes. Would highly recommend.

I've always had great experiences with KM Sports, but today they truly went above and beyond. I was…read morelooking for spirit wear as a welcome gift for a foreign exchange student but couldn't find anything I liked in his size. The salesman suggested I could customize something, though it would normally take a couple of weeks. When I explained what it was for, he disappeared into the back, then returned to say their machine was already running--and he could customize a shirt for me on the spot. Outstanding service and kindness that made my day.

KM Sports was originally located in the Silvernail Plaza just off of Grandview Blvd and I94 in…read moreWaukesha/Pewaukee. They have since moved to Capital Drive just off of Hwy16 in Pewaukee. KM Sports has what you need for your young athlete going into club sports all the way up to high school sports programs providing all things necessary for your chosen sports. From uniforms to protective gear to bags to organize and if you are a coach, you can find many practice gear and coaching necessities. We have gone here for soccer equipment, cleats, indoor shoes and balls. Recently, I purchased baseball catcher's gear and a baseball bat. The staff is always helpful and courteous. I found their prices to be very competitive and they have a very big stock. They specialize in suppling to all the local area schools so finding spirit wear you can come here. A great alternative to bigger chains or box stores, here is a great example of a locally owned and managed business to support.

Horrible communication. They do not return phone calls or emails in a timely manner (months). Their…read moretime frames they give you for completing work are way off even when you bring in a bike in their non busy season. Have made appointments as well to have a bike looked at and still waited a ridiculous amount of time. So disappointed in this place.

Awesome shop to work with. Drove down from Green Bay to get a bike that wasn't available anywhere…read moreelse. They were very friendly and made it very enjoyable to work with them. Made the trip TOTALLY worth the trip. I would recommend to all my friends.

Tim at REI went above and beyond helping me find the perfect hiking boots! He took the time to…read morelisten to what I needed, answered all of my questions, and made sure I found a pair that fit comfortably and matched exactly what I was looking for. I never felt rushed, and his knowledge and patience made the whole experience easy and enjoyable. Excellent customer service and someone who genuinely cares about helping customers. Thank you, Tim! Highly recommend asking for him if you need help.

I am incredibly disappointed and frustrated with the service here. They called me on Sunday at 5:58…read morePM to tell me my bike was ready--exactly two minutes before they closed. Because of the timing, I couldn't even pick it up until Tuesday. The pricing feels highly suspect. For a bike that costs $350 brand new, I was charged over $200 for a new rear tire, chain, and miscellaneous items. To make it worse, I paid an extra $30 for a "lifetime membership" because they promised it would give me reduced rates. Instead, my bill somehow jumped from a quoted $160 to $202. The math makes absolutely no sense. But the worst part is the complete lack of basic safety quality control. When I finally got the bike home, I realized the front brakes were completely unattached and just hanging there. This is a massive safety hazard. They kept my bike for days, charged me hundreds of dollars, and ultimately handed me back a bike that wasn't even safe to ride. Now I have to waste my own time and gas to go back and get them to finish the job. Take your bike somewhere else where they actually care about mechanical safety and honest pricing.

Easily the best bait & tackle place I've ever been to. They have a great (and huge) selection at…read moregreat prices, all the best brands and the coolest, most down to earth and knowledgable staff you could hope to find anywhere. In particular, Becky and Mike have, in a roundabout way, helped my bass fishing success tenfold. I love Dick Smith's, and find myself coming back almost weekly, and for very good reason. This place is THE place for any freshwater fishing enthusiast.

Your #1 stop for all your fishing needs in Southeastern, Wisconsin. Their selection of LIvebait is…read morealways of the highest quality and their highly trained and intelligent staff will be able to answer any questions to put you just where the fish are biting!

They knocked my rollerskate Xxx blox out of the park!!! Brian is a real professional, he guided me…read moretowards the right blocks for my experience level, aswell as answered all of my questions with AMAZING patience. He was also able to make them in my favourite colour. After a speedy turnaround I now have my dream blocks. I can't believe the level of customer service and attention to detail!!! They are so well made it blows my mind. I cannot wait to tear up the skate park with these XXX blox!!! HIGHLY RECOMMEND

Took my son in so he could get some trucks and hardware for his skateboard and Brian & Brinn were…read moresuper helpful. My son couldn't be happier, Thanks guys