I recently had an excellent experience at Fleet Farm in Oconomowoc that I felt deserved a shoutout…read more A few months back, I purchased a pressure washer that ended up being defective. When I brought it in, I was initially told I might have to go through the manufacturer for a replacement, which honestly felt like it was going to be a long and frustrating process. But to my surprise, about a week later, the store manager, Steve, personally reached out and let me know they were going to take care of it in-house. Not only did he make sure I got a working replacement pressure washer, but he also went above and beyond by refunding the gas they had to siphon from the old unit--and sent me home with a brand new gas can, filled with the gas they removed. The whole process was handled with professionalism and care, and it really turned what could have been a disappointing situation into a positive one. Steve and the rest of the Fleet Farm team showed that they genuinely value their customers and stand behind the products they sell. This kind of customer service is rare nowadays. I left feeling valued and appreciated, and I'll definitely be continuing to shop at this location. Big thanks again to Steve and the team!

Stuff is always out of stock, long lines at checkout, too expensive, this used to be my favorite…read morestore

Always greeted with a smile! Great downtown store with a large selection of clothing, shoes, gifts…read moreetc. Even have Berks, sunscreen, trial maps. They got it all.

This store is such a hidden gem. They have some amazing outdoor and athletic gear, which many times…read moreis only available online. They have a giant sales room with some amazing deals and a huge selection. We got some super comfortable sweaters and smart wool shirts for a great price. The staff is helpful and kind as well. Would highly recommend checking them out if you need some outdoor gear or are in the area

Knowledgeable and friendly staff, great indoor & outdoor 3D ranges, and the leagues are always a…read morefun time. Been going here on and off for the past decade and I always make sure to swing by when I'm in the area - still haven't found any archery shops I like as much as Buck Rub. Raven & Kaz are both fantastic, too!

Buck Rub is a great resource for archers; they do a great job fitting bows to the hunting or target…read morearcher, and the facility is a great place for family archery. They identified a great bow for my 12 year old grandson, a Bowtech bow that can increase draw weight as he grows. They have done super work for me on my target bow; their tuning and fitting of the bow to the archer is first rate. Service and advice here is very personal; they are all hunters or target archers, and they make you feel very welcome, regardless of level of ability.

Dropped off a 22 for repairs. Hunting season. Lots of duck and deer rifles must have needed…read morerepairs.

NOTHING SHORT OF AMAZING CUSTOMER SERVICE! I know NOTHING about firearms, but, for various reasons,…read morerecently decided to get a rifle. Craig and Becky could have been judgmental of my novice status, but instead, not only welcomed me and treated me with respect and dignity, but really helped me get what I wanted. Craig guided me to buy a .22 rifle as a starter rifle, to get used to shooting comfortably. Then, when I wanted the Ruger Walnut stock on a rifle that came originally with a composite stock, he and Becky started a month-long journey of finding the stock, realizing the trigger guard was attached to original stock, ordering that, finding out internal pieces didn't fit and grinding the inside of the stock down to fit them, finding the trigger guard well was shaped differently and chiseling that out, finding the screws were too short and getting new ones that fit. It was nothing short of amazing. With this first gun, I wanted something special, and for me that was the Walnut stock - I got even more than that - a beautiful custom rifle which I am so happy with! Now, I'll be taking a rifle course with one of them to help me start my journey! I have rarely received such wonderful customer service nor met such great people. Please go here if you are looking for new or used guns AND great, knowledgeable people to buy them from. Whether you know nothing or everything about firearms you will not be disappointed!

I bought a bow in for repair and the total they told me when I dropped it off was a 100.00 cheaper…read morethen the total was when I picked it up and I got no phone call from them I actually had to call them to see if the bow they were working on is done don't go here for any repairs terrible business and terrible communication

Was really cool! The lady that helped us was relaxed and everyone was really nice. A unique,…read moreindoor archery shoot that I didn't even know was there until I found it on Groupon. Worth every penny even if we didn't go through Groupon!

I am an Endurance House Success Story plain and simple. Were it not for their assistance, and…read morededication to me in kind to the dedication I invested in myself, I would have never met my goals. The success of a business is greatly influenced by the people behind the products...and the people behind the products at Endurance House are incredible people invested in turning your dreams into your realities. Aspiration and perspiration without education are just a lot of hard work, but when paired with the knowledge of the real life everyday athletes who happen to be moms, dads, employees, and business owners just like you....MAGIC HAPPENS! Thank you Endurance House... Jason, Don, Jack, and Julie!!!!!!

I went to Endurance House a couple of times to pick up a race packet as well as browse around, and…read morethey are so friendly. I live about 30 minutes away, but would have no hesitation going out there if I needed something I knew they carried since they're so helpful. Most recently, I went to look at hydration supplies as I'm preparing to run my first marathon, and the woman who helped me was so informative and provided different opinions on products that might help me make a decision. There was no pressure to buy and despite my indecisiveness, she was very patient - even at almost closing time on a Saturday night! In addition to asking questions about running gear, I also asked her and her husband questions about races in the area. Since they're experienced runners, I figured they would be great resources for well directed half marathons and marathons, and sure enough, they were. While locally owned running stores are not always the cheapest (compared to online), they cannot be replaced. You aren't paying solely for the product at locally owned and operated running stores, you're paying for knowledge and service that can't be provided online. Quite often, performance running stores are really intimidating for more recreational runners and in some of the local running stores they really aren't that friendly. In my running group, we have discussed which stores pressure their customers to buy, which ones we don't go to because we feel the people that work there are 'running snobs', and which ones are not helpful - Endurance House is not on that list. I highly recommend runners of all abilities visit Endurance House, particularly new runners.