Years of Avoidable Harm--Tooth Loss, Jaw Injury, and Dismissive Care…read more This office's pattern of poor communication and high-pressure tactics has lessened the quality of my life as well as cost me thousands of dollars for visits and night guards. In late October/early November 2019, I had an apicoectomy on tooth #9 with John D. Wells, DDS at 16600 Birkdale Commons Parkway, Huntersville, NC 28078. I followed all aftercare to the letter, rinsing faithfully with the prescribed cleanser. After the first procedure, I started feeling pain and discomfort in the tooth area after drinking cool water, so I contacted the office right away. Dr. Wells had me come back for him to take a look. He then determined he needed to redo the apicoectomy. Afterward, I asked what the problem was, and he explained that the dissolvable sutures from the initial surgery hadn't dissolved, so he removed them manually. He assured me healing was on track, but by early 2020, persistent infection forced me to need an extraction and an implant, which was both costly and heartbreaking, especially at my age for a front tooth. I was 80 years old going through all of this. I was never told about the threat of infection, and only learned later that undissolved sutures can trap bacteria and lead to failures like this; and that dentists should proactively remove them themselves to avoid such risks. Had I known, I might have pushed for that upfront or chosen differently--but trusting the process, I returned to the same practice in 2022 for a root canal on tooth #8. That's when things worsened dramatically. During packing placement, the assistant demanded I open my mouth much wider to keep it dry, using scare tactics: she warned that if I didn't, "it would have to be redone." Again, I am an older patient, and it was very clear this assistant dd not care about me as a patient, and had no interest in a reasonable bedside manner. Fresh off the 2019 trauma, I felt pressured and complied to open as wide as possible, despite visible distress in my eyes, as she took her time. The strain immediately triggered pain and discomfort, and I was soon diagnosed with a displaced TMJ disc--causing relentless muscle spasms, a sensation like my jaw is off its hinge, difficulty speaking, and chronic agony requiring therapy and meds. After contacting Dr. Wells numerous times with my distress and concerns, he dismissed them outright, claiming the assistant "didn't force my mouth open or threaten me with a gun." No empathy, no accountability--just deflection. As I said before, this office's pattern of poor communication (e.g., not warning about dissolvable suture risks) and high-pressure tactics has lessened the quality of my life as well as cost me thousands of dollars for visits and night guards. The initial staff seemed friendly, but the care felt reactive at best. If you're reading this, ask upfront about materials and removal plans, get consents in writing, and trust your instincts--if something feels off, walk away. I wish I'd switched endodontists sooner; now I see one who actually listens. Proceed with extreme caution here.

I just had my second root canal here in five years. It was no big deal…read more People think root canals are a big deal, but that's due to old technology. Other than the needle being stuck into my gums at the beginning to numb the pain, this was 100% painless. Same as five years ago. I also learned that flossing is 10x more important than brushing your teeth. Brushing only gets the surfaces and gums. Flossing gets rid of the plaque that leads to bacteria and infection. Excess plaque has also been linked to Alzheimer's and heart disease. Great info, friendliness, and overall customer service here. Or you can call it bedside manner. Whatever you want to call it, Dr. Wells and his staff are highly recommended if you're seeking an endodontist.

As one of "those" oddballs who usually don't mind trips to the dentist, I was surprised to find…read moremyself in the predicament of mind-numbing tooth pain, but happy to find a caring Endodontists who provided personalized and thorough care. Dr. Jung took a personalized and very hands on approach. I was shown X-rays, we discussed options and next steps at length. He monitored my progress and provided aftercare like no other care provider has ever done. Parking is a breeze and the location in central Concord is easy to get to. The condition of the premises is nothing short of, immaculate. The staff deserves a big hand. Everyone I came in contact with from the gorgeous, knowledgeable receptionist/office manager who worked with me to ascertain that my insurance would be accepted, and my wait was minimal... Through the courteous and efficient dental hygienists/assistant who took my X-ray with out causing additional pain and ensured that I was as comfortable as possible throughout the entire procedure. I have suffered greatly, through subpar dental treatment in the past. That is why these services are especially noteworthy. When I needed it most, how fortunate I was to find Dr. Jung. Twenty-one years of experience, professionalism and compassion. I would be remiss if I gave this entire practice less than five stars!

Awesome staff and Doctor. This is my second time coming here and pleads with results. I feel pain…read moreeasily, so I told him and he numbed me so I didn't feel on bit of pain. He gave me antibiotics and pain medicine afterwards. I had no issues healing and never felt any pain.

I believe The Weeknd once said, "I can't feel my face when I'm with you". Very accurate. I had gone…read moreto the same dentist since I moved to NC in 1993, but after moving to Charlotte it was time to find someone new. My wife recommended me to Dr. Langdon's office and I have not been disappointed. The staff is friendly as you arrive to check in, and Lauren, the hygienist I had was super professional and explained most things to me beforehand to see if I had any questions. It had been close to two years since my last appointment, so some follow-up work was needed (woof). It was very easy to schedule and Dr. Langdon was super quick when doing my fillings. I highly recommend him to anyone in the market for a dentist.

I've been a patient of Dr. Langdon's since I moved to Charlotte a few years ago. I was referred to…read moreDr. Langdon by a family friend and I feel like I owe that friend so much for making this recommendation. First, I really appreciate how the staff know who I am, even though I only come in once every 6 months. It means a lot that they engage in conversation and genuinely care about me. The facility is beautiful and very welcoming, although I never get to wait in the lobby because all my appointments have started on-time. This really helps me plan my work day appropriately. Amber is the hygienist I usually see and she is excellent. We always have great conversations that pick up right where we left off last time. Dr. Langdon himself is fantastic! After my very first visit, Dr. Langdon personally called to see how I was doing and thank me for coming in. I always feel like I'm getting excellent care and a straight-forward, honest opinion. Last year, I needed a crown (yes, I'm putting that out there!). At no point did I question his judgement of whether I needed the crown, as I had a pretty deep cavity in a tooth that could not be repaired with a filling. Dr. Langdon has advanced technology that allows him to design the crown, custom-make the crown, and install it all in one visit. No temps and no follow-up appointments. I was all set in one day and have not had any problems since then. I will continue to see Dr. Langdon and his incredible staff. Thank you for taking good care of me!

This is the best dentist in the area. Their integrity is outstanding, the staff are amazing…read more Strongly recommend to everyone.

The dental hygienist was great with me. I get easy anxiety when I'm at the dentist they always try…read moreto keep me calm and do a great job of making it a peaceful atmosphere. Dr. Lesley is amazing as well. I would highly recommend them to anyone that has any issues with going to the dentist!!

Their office is amazing. Very informative and their customer service is the best. Highly…read morerecommended.

Poor dentistry.... After spending thousands and thousands of dollars on having so-called veneers,…read moreI'm finding out almost many of the teeth that were done by this dentist were done. Poorly caps had to be replaced. I feel as though he practiced on my teeth. Now seeing a cosmetic dentist who tells me most of them will continue to fall off because my teeth were ground down. Too much of the enamel was removed. Caps will not stay. Having to have many of them redone again. Think twice before you use this dentist. He does not stand behind his work. Good talker.

Just had my second root canal done by Dr.Henson and his staff. I don't think my experiences could…read morehave been any better. Was treated well by all. Did not have to take pain relief medications. They really cared that I was doing well during the procedure. Highly recommend these folks.

From my point of view, these folks are the best in the business. They are friendly, professional…read moreand I would recommend them for anyone in need of a root canal. Hats off to Brett Henson! This was the first root canal I've had done and my mouth wasn't sore the next morning.

I've been coming here for quite a few years now and everyone here is so kind! I get a different…read moredental hygienist each time I come in for a check up and I have not had a bad experience with a single one. I absolutely hate going to the dentist, but the staff here makes it a little bit easier. Each visit, Dr.Moskowitz comes in and checks the teeth to make sure that everything is okay with your teeth. TMI but I always have a ton of plaque and they are always so patient with everything and take their time to remove as much as they can. The hygienists explain everything they are going to do and make sure to not hurt you too bad with the instruments.

I found them based on Yelp reviews and they are great! My parents are older and hard to please and…read moretheir experience at the office today was smooth and they are both satisfied. The dentist immediately adjusted my dad's dentures and stopped them from hurting when his last dentist never could after multiple visits. My mom liked them very much and both of them will be returning. Also, Lisa has been so helpful on the phone - it's super easy to book appointments and you don't have to wait long and they just seem to be organized and quick and happy to help.

I just recently changed from my previous dentist to Reimels, Miller & Paterra this week. The whole…read moreprocess from the beginning to my first treatment was easy and efficient. Everyone from the front desk staff to insurance verification was quick and easy. My Insurnace was even verified before I arrived for my first appointment. Dr. Godwin was thorough and caring during my new patient exam and the X-Ray tech was gentle and patient with me. After my first visit I had a detailed treatment plan and got lucky and was able to schedule my fillings and cleaning for the following day. Kandiss was my hygienist and was caring and thorough. The assistant to Dr. Godwin ensured that the numbing was complete before I received any shots and for the first time I didn't even feel them. The work Dr. Godwin performed for my filings is amazing. They are perfectly smooth and unnoticeable. Overall I had an excellent experience and highly recommend this practice to anyone looking for a caring and efficient office. This was by far the best experience I've had with any dentist since moving to the Carolina's 8 years ago.

I recently visited Reimel's, Miller, & Paterra Family Dentistry due to concerns about possible…read moreissues with a previous root canal and crown, as I was experiencing numbness in my lip. The dentist I saw was incredibly kind and thorough. She conducted a comprehensive checkup to ensure there were no signs of infection or inflammation, and even ordered a CT scan of my teeth to make sure nothing was missed. After discussing the numbness and its progression, she gently suggested that it might be Bell's Palsy. However, to rule out the very slight chance of a stroke, she advised me to have someone take me to the emergency room immediately. The staff were all extremely kind and professional, and they asked only that I call and update them on my condition after my ER visit. I felt genuinely cared for, and I believe that level of care is the best any industry can offer its customers. Oh and it is Bell's Palsy. I should be right as rain in a few weeks to a few months.