Clean, cozy & beautiful! The suite has a little kitchenette area, walk in shower, and the most…read morecomfortable mattress I've ever slept on. The area felt very safe and was very convenient to the courthouse square area. I'll definitely stay here again next time I'm in the area.

This was by far the best place to stay in Ripley!!! It was an accident finding the Inn on the…read moresquare but I couldn't get enough of it. Management was beyond nice and went to all lengths to help me out during my stay. I will highly recommend this to everyone and will definitely come just to visit again!!! 's!!!! If you get a chance to stay you better jump on it because this is a one of a kind hotel!!!

Well run and clean. Nice rooms and good attentive service, nice breakfast buffet too. Plenty of…read moreeasy parking. Very few downsides, The rooms facing the freeway are super noisy night or day, there is only one elevator to use. The biggest single issue is how to get onto the site. You have to go through the adjacent gas station to get in. This is not intuitive and dangerous when turning across a very busy road. Big obvious signage is needed badly before someone dies on the road.

The room was spacious, quiet and clean. Staff is friendly. I would recommend this hotel.read more

We reserved a room here on 1/27/2026 and arrived right after check in and were told they had no…read moreelectricity and could not give out refunds and if we used a third party to contact them for refund. We did, they talked with hotel and stated we were a "no show" and no refund would be coming. That was a lie right there. We did show up and were turned away. I feel this hotel just stole our money and being on a retirement income I can't afford to just have people steal my money. I have tried working with credit card company and it gets blocked by hotel every time.

We booked this hotel on Jan 27, 2026 for 2 days. When we showed up, they had no power, no heat, no…read morenothing. They couldn't check us in because the DIDN'T HAVE POWER. We had to leave. They are now refusing to refund us our money. Do not stay here.

This place is definitely a ripoff. We had reservations for 3 rooms for my family and another…read morefriend who had talked to Brian there to get our reservation had four rooms. The Sunday before we were to be there on Friday an Indian guy called me and said they would not honor our reservations. The person at the motel had made a mistake. Tried jacking up the rates. We canceled. After seeing the place glad we did. I have slept in barns that was cleaner. What a ripoff

Title: Avoid at All Costs - 14 Days of Filth and No Housekeeping…read more Staying at the Best Western New Albany, MS was an absolute nightmare. I'd rather camp in a parking lot than endure that again. No housekeeping for 14 days. Despite putting the service sign out daily, I was left to buy my own toilet paper, take out my own trash, and even vacuum my own room after cockroaches - because apparently, DIY housekeeping is part of the Best Western experience here. After escalating my concerns to the manager after 8 days of kindly requesting a clean towel and taking out my own trash, he graciously let me switch rooms (thankfully no rust stains this time) and gave me a $50 discount for that night, which didn't even cover the mattress cover I had to buy to hide the mystery stains on the mattress in the first room or the slippers required to keep my feet and socks from turning black on the carpet. Oh, and don't forget the brown, sediment-filled water that came out of the tap. I had to get bottled water just to brush my teeth. This isn't mentioning the broken fridge, construction noise, broken equipment in the gym and business center. Those are minor inconveniences. It adds to a wholistic nightmare. The cockroaches were a delightful bonus. If you're thinking of staying here, reconsider or bring your own toilet paper and vacuum. I could also save you the trouble and will happily lend you a tent.

We chose this hotel because we were traveling with an RV and planning to camp, but the weather was…read moreso frigid and icy we decided to stay in a hotel. We selected this hotel first and foremost because they had space in their parking lot for our truck and RV. We were pleasantly surprised by this hotel. The Internet was not very good, but the bed was extremely comfortable, the room was clean, and the linens and towels were new and decent quality. The morning staff was very friendly and accommodating and the breakfast offerings were plentiful. The night person on the front desk was not very warm or welcoming, but she did her job efficiently. We would stay there again if we were in the area.

Joanna and Pete are amazing. All.of the staff as well. Thank you comfort inn!! Me and my husband…read morewill definitely stay again.

What a nice surprise for an older Hampton was completely recently remodeled and finished so…read moredefinitely a perfect start to yet another Hampton Inn. I predominately stay at Hampton and they vary quite a lot around the country. And yes, there are such a range, but most all fit a Hilton standard that I found comfortable with traveling as much as I do. The staff was very sharp, Carol is the one who checked me in, was very detailed on locations of breakfast coffee bar, etc. as their layout was limited yet the new design made this older building stand out very well. Elevator is right there next to the entry and new carpet everywhere paint and bright art on the walls made this a 2023 hotel that is certainly probably seen many years of use in a unique location very much in need of a hotel like this. The bedroom was clean and fresh, bathroom was impeccable, the beds are my reason for staying at the Hampton Inn, and were extremely comfortable, air conditioning, worked well, and Internet was standard. Everything I'm looking for. This is a very off the road location for me on business but glad I found it and highly recommend it not only to business travelers that service, local industries, but visitors to the lake looking for a nice hotel. Highly recommend.!!!

Beautiful place. Peaceful, well kept. Very nice staff. Nice quiet. Shower was nice and hot. No…read morecomplaints.

Stayed at the Hampton Inn in New Albany, Mississippi and had a great experience. Check-in was super…read moreeasy with the digital key, which made everything quick and convenient. I also really liked the large selection in their Sweet Shop--lots of snacks and drinks to choose from, which is always nice when you're traveling.

Needs MAJOR updating. Rust on shower door frame, ripped hallway carpets, room carpet seems dirty…read moreand old. No fitted sheet on our bed - had to call housekeeping. They brought one in 15 minutes. Sad to see Hampton in that condition.

The staff was friendly and efficient. Very accommodating…read more The facility has been updated, and the rooms were clean and very cozy. The bed was exceptionally comfortable, and the bedding was appointed with lovely decor. It was quiet, and we slept well. The breakfast was continental and adequate for a quick bite before heading out. The price point was good value This is where we will stay on future trips to this area and would highly recommend it.

"Absolutely loved my stay here! The rooms were spotless, the staff super friendly, and the decor…read morewas just lovely. Highly recommend!"

This is a beautiful Holiday Inn! We got a suites and it we'd huge and spotless clean! From the…read moremoment we stepped into the lobby the air was clean and fresh and the staff was warm and inviting providing a IHG member care package at checkin. Our room was spacious and clean and the bed was fresh and warm and the huge bathroom had incrredible.shower pressure and pleanty of fresh towels. The fitness room was well equipped with weights and bikes and treadmills and the pool was clean and warm. The continental breakfast was hot and delicious and the selection was incredible. Eggs, sausage, pancakes, bacon, oatmeal, juices and tons of other stuff. The location is walking distance from shopping and fastfood. I loved my stay here and I will certainly be back!

I have stayed in many IHG hotels. I have never experienced what I did at this one. The room was a…read morewheelchair accessible room as I was traveling with my elderly mother. Upon walking in, the smell of urine was overwhelming. We immediately reported this to the front desk who offered us a Febreeze type product to spray. The carpet was like walking on a sponge. When using the shower, after walking across the floor, there were dirty feet print in the shower with hair. This was from the floor! My mother used the shower, which really was only a drain in the bathroom floor. It did not drain which caused standing water that we had to cover with the towels so the bathroom could be used. The desk chair in the room had stains. There were no other accessible rooms available and we had no other option but to stay. At checkout, I reported this. The only response was sorry. Worst experience in a hotel ever. I would not stay here again. I honestly should have requested a refund. Just terrible.

Stayed here when we visited my sister. This place is amazing. It feels like walking into your…read moreapartment, and the owner was so welcoming. Slept like a baby in the bed, and finding the OJ in the fridge the next morning sealed the deal of this being one of the best away-stays I've ever had. Lisa is the best.

This place is an absolute must if visiting Holly Springs. Right on the square, tons of amenities,…read moresuper-cozy, and Lisa Liddy made us feel so at home, answering questions and giving us options for our night out. I love how open this place feels with high ceilings and big rooms. A cook's kitchen and even washer/dryer. Lisa also has a wonderful assortment of reading material about Holly Springs history and the great state of Mississippi. Just a beautiful, charming place where we will be staying again and again. Thank you, Lisa!