We chose this hotel because we were traveling with an RV and planning to camp, but the weather was so frigid and icy we decided to stay in a hotel. We selected this hotel first and foremost because they had space in their parking lot for our truck and RV. We were pleasantly surprised by this hotel. The Internet was not very good, but the bed was extremely comfortable, the room was clean, and the linens and towels were new and decent quality. The morning staff was very friendly and accommodating and the breakfast offerings were plentiful. The night person on the front desk was not very warm or welcoming, but she did her job efficiently. We would stay there again if we were in the area. read more

Joanna and Pete are amazing. All.of the staff as well. Thank you comfort inn!! Me and my husband will definitely stay again.

If you are traveling for business and need the internet for work. DO NOT COME HERE. Hotel staff does not try to help you and will treat you like you're a hindrance. The tech support is rude and not helpful. You will be screwed if you don't have an unlimited hotspot. AND EVEN THEN THE SERVICE IS BAD. At least the room is decently cleaned. read more

I can not believe this hotel doesn't have a solid five star rating. The rooms are immaculate. The towels and linens are all new and high-quality. The morning breakfast is very well presented and multiple choices. I must say I've never stayed in a place that offered strawberry waffles. It was quite refreshing. The staff is very very accommodating. It is very well located next to several fast food places, and right next to a gas station. It's conveniently located right off the freeway yet there's no road noise. I highly recommend this for anybody staying in the area. read more

Comfort Inn Brownsville I-40 was clean and comfortable. Staff was friendly, and the location was convenient near the highway. Breakfast was delicious . Great value for a short stay. Would recommend! read more

Great location! Near several fast food restaurants as well as Delta Heritage Museum. Clean rooms with pleasant helpful staff! Would definitely recommend to anyone passing through the area. read more

Comfort Inn in Brownsville is great! People are so kind and helpful. Jo Ann Montgomery is the best! She is thoughtful, professional, and very helpful. The manager, Mr. Pete is so kind too. The service is excellent! The rooms are so accommodating. Great place to be! Dr. Susan read more

The accommodations were great. People were very friendly especially Joanne Montgomery at the front desk. She was very accommodating and gracious. The manager Pete was very helpful, kind and polite. Breakfast was very good. I would highly recommend this motel to all. Thank you comfort inn. Judy H read more

Clean rooms and the gentleman working this morning was very nice and professional but if you have to deal with Beth, not such a great experience. A/c was barely working and when I talked to her about it, she acted like I was bothering her and told me "I literally can't do a thing about it" with an attitude. Needless to say, didn't sleep well due to room being so hot most of the night. read more

Hesitated To stay here because of all the not so good reviews, but weariness made us stop. Paid about $100 for 2 queens and it was good. Don't stop here hungry, though. With only 3-4 fast food joints and Half of those closing at 8, you'll find yourself trying not to starve until morning. Breakfast is not continental, but a menu that you choose from and pick up in the morning. Still better than nothing, though. read more

Comfort Inn Brownsville I-40 - Pool was nice and warm but only 1 towel left to use. - Hotels Near Me - Brownsville, Tennessee

They have a friendly and helpful staff, good breakfast in the mornings, pool outside, and clean and neat rooms. I would recommend this hotel to my friends and family. It is in a great location off exit 56 on I-40 as well. read more

Not sure how people figure this to be a 5 star.. But clearly haven't stayed at a Hilton, Hyatt or even a Holiday Inn. This place is disgusting and it is embarrassing to say this is a Choice Hotel. We travel often and we look for Choice Hotels as rewards members and have always had good experiences... Up until now. The room was disgusting and when addressed with the front desk clerks, were told she had told management and yet nothing was done to correct the filthiness of the rooms. It wasn't until we wanted to file a formal complaint with the health department (yes, that bad), they gave us a new room. So to enlighten you... Mold, flies (dead), carpets not vacuumed and dirty, trash behind the nightstand. Disgusting. Choice Hotels. Is this the reputation you want to uphold? Or is the way small towns define "clean"? If so, it's time to revamp and clean house.. Starting with your management. read more

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Spent another weekend at the Comfort Inn for a family event. When I checked in there was a room pricing disagreement from what my mom & I were quoted and what was being changed. Upon check out, I spoke to the desk clerk JoAnne and explained the situation to her. She was able to assist us with the issue and our problem was solved! Again, I had a small issue and the staff took care of the issue!! I'll be back for another family event &/or function. read more

Stayed in room 229 adjacent to the highway. Relatively quiet considering. However hallway noise, noisy air conditioning, and hearing adjacent rooms are on their showers. Not a bad stay for $95. Rooms were spacious, clean, comfy beds, great shower pressure, plenty of towels, average breakfast. read more

Back through town on a long trip, figured I'd stop here again. Place is in need of some renovation, but the room was clean and didn't have any major problems. I didn't try the breakfast...so can't report on that. Price is one thing that lost them a star....gone up quite a bit since my stay in 2015. Parking is tight closer to the main lobby, but there are usually lots of spaces in the overflow parking. read more

The comfort inn in Brownsville is the best hotel between Memphis and Jackson. The only one that doesn't have exterior room access, which is great bc it adds extra security at night. The staff is friendly, the hotel is clean, the free breakfast is wonderful and the location is ideal. The delta heritage center is directly across the street along with the Tina turner museum and there are several restaurants and gas stations within walking distance. They also have an outdoor pool, free parking, truck parking, and are pet and smoke free! :) read more

Absolutely disgusting. Mildew , stinky, loud A/C, noise all hours of the night. Who on earth would give this place a 1+ rating. I did not take off my shoes because the carpets were so dirty. The night stands had not been cleaned. OMG the bathroom was the worst. Mildew and bugs!!! read more

so we are in the hospitality business our selves, and my wife decided  to stay at a choice  hotel. So here we are at Brownsville Tennessee comfort inn suites room number  210, before we arrived my wife called and asked if they had a GROUND floor with two queens beds, the reply  was yes several. we arrived at 9ish. I informed  the receptionist that my wife just called and id like a  GROUND floor room with 2 queen beds the reply was we dont have any rooms on the ground floor that are vacant ( keep in mind that we called10 min before we arrived) it was pouring cats and dogs out side i drove 9 hours, i regreatably took a room . but i asked the guys i thought you guys had GROUND  floor rooms, (YEAH MY BAD BRO , THOSE ROOMS ARE OUT OF SERVICE) We checked in at 9pm with 3 kids under 6 ! a cooler and 5 bags.  Great  hotel, clean rooms,  and at 10.30 the a.c.  started to intermittently cut on then off at the colest temperature  and thats fine  i suppose  all a.c. units  do when they reach a certain  temperature.  but then the grill started to make this loud rattling  sound that I knew I was not  going to get a good night's sleep.  a room change was out of the question  because  my kids were asleep  so every 10 to 15 min it came on and I couldn't  sleep  a wink. it's almost  2am  my wife is awake I'm awake my kids are asleep  I'm pissed. !  so I called choice  hotel corporate  to find out it's only open 9 to 5 and the guy tells me there is nothing he can do an overseas  operator.  so a summary  why I'll post this all over social  media and travel  sits. was told ground  floor room was available  a.c. loud rattling  poor  CHOICE experience  with customer service we will just stick with  holiday innovation I will speak with management in the morning  and expect  a full refund and an apology.  by the way I had to place my cooler over the a.c.  unite  to quite the vibration  of the grill there is a picture  attached read more

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Good price, good room, and good amenities. We stayed here on our way to Kentucky from Mississippi. Got here late at night and were given a very nice room. Everything was clean, there were really no complaints at all. It does the job for the night and that's all we really wanted. In the morning they had a very nice spread of continental breakfast options that satisfied our appetite for the car ride. If you are driving through the area and need a decent place to stay then you can't go wrong here. read more

Very pleasant stay. After 30 hours on the road with a 3 month old n 8 year old my fiancé n I needed a time out and some good sleep before the home stretch. This place was kind, courteous and very accommodating. It was also extremely clean. Katrina was a doll and helped us out tremendously. Thanks y'all! read more

Stopped on my way through with a tractor trailer. The staff was very friendly and helpful when I called and asked questions before reserving a room. Was a bit hesitant being a comfort in but was pleased with my room was nice and clean, the bed was so comfy I didn't want to get up this morning to leave..... read more

Stayed at comfort inn in Brownsville Tn. last night and had a wonderful stay I got much needed sleep and woke up refreshed I had a very good breakfast everyone there are very friendly and they always have a smile on their face . I will definitely stay there next time I'm in town. read more

Convenient and Clean!! The nice young man working the desk , Tracy, was extremely helpful and accomodating. He made us weary travelers feel welcome and safe. Our room was clean and comfortable, which I have come to expect from a Comfort Inn. read more

Place was great. Shower was powerful!!! Pillows nice! Breakfast good!

Staff was fine - service was fine - room was disgusting - (dirty, lots of crumbs and debris behind every item of furniture) It's clear that nobody had really vacuumed the room in ages - just a quick pass thru the usual pathways and that was it. Stains on the walls and carpet. VERY POOR in other areas of cleaning - God, I hope they changed the sheets..... A total failure in the usual Comfort Inn experience. I'll not be back read more

This is an amazingly wonderful surprise! The area is fairly rural, but the hotel is very modern with excellent rooms, comfortable beds, large flat screen tv, fridge and microwave. It also has an outstandimg staff from the GM all the way down to the cleaning staff that do an amazing job. Highly recommend staying here if you have the chance. Not only is it 2 blocks from the interstate, but also walking distance to eateries. read more

Room 225 was relatively clean and service was friendly and accommodating. Tracy the staff member went above and beyond to ensure my accommodations were pleasant. read more

Friendly hotel with great staff! Breakfast is prepared well and on time. The front desk work well in making sure you get the best possible stay. All the housekeepers are very friendly and will work with you when you need anything. Definitely a great, safe, and clean facility! read more

The customer service here is incomparable,Today I had a booking/check-in issue, of which included systematic errors. Tracy (front desk clerk) attempted to perform all options to correct the issue. He was not only VERY professional, but also executed exemplary multitasking skills by meeting the needs of other customers. He never appeared winded, overwhelmed or any of the sort, as he was the only person on front desk duty at the time. I've been staying here on every visit to Brownsville, TN since 2012 and the customer service, comfortability, and satistifactory level is well beyond standard and no less than superb! Many thanks to the staff I appreciate you all! read more

Customer service is exemplary! I travel around the country often and stay at many different hotels. The customer service received here is comparable to a 5-star resort. Joanne (front desk clerk) treated our entire group with a lot of concern and respect and ended up being more of a friend by the time we left than an employee. There were easily more than 50 in our group and all of us were pleased with our stay. All of us were on motorcycles and hotel management was very biker-friendly and allowed us to park our bikes in the front where we could easily access them and lock them up for the night. This is the second year we have made an annual trip to Brownsville and stayed at this hotel. We definitely will be back next year. The property is also nicely kept and fairly modern with nice amenities and very comfortable bathrooms and beds. I stayed in the hotel room one day when everyone else ventured to Memphis to go to Beale Street because I enjoyed the room so much! I recommend this hotel to anyone traveling through the Brownsville area who is looking for a nice room at a good price and value for your dollar. -Next Level Riders MC read more