We stopped in Lima to eat on our way home to Indiana. My husband commented his fork lock wasn't…read moreright. It locked we went in and ate. We came out to take off, the forks wouldn't unlock. Long story short, I rode to the dealership, was shown how the tool worked, let me take it with, got his bike unlocked, started & rode to the shop. It was taken back, checked out, insured it was working right & given back to him. NO CHARGE! Thanks guys it was awesome and very appreciated!. Thanks!

SAT 6/20/2020 9 am…read moreWe jumped on my 1992 Electra glide for a ride to Kelly's Island to go see the Glacial Grooves (Which by the way are Very Cool). Somewhere above I-70 I started feeling thumping coming from the rear tire. We stopped at a rest area for me to discover that there are two golf ball size chunks of rubber missing from the center of the rear tire..OH SHIT !! Googled the nearest place to get a new tire ASAP. LIMA - HARLEY DAVIDSON dealership is 8 miles up the road...We can make it! We pulled in turned the radio off and went in for a tire. But of course the ONLY tire they said they had is a GANGSTER Whitewall. HUMMM go figure. the most expensive tire out there. $260 + installation. Said it will take an hour. WHATEVER, just put the damn thing on so I can get back on the road. 45 min later service mgr. Kyle comes out and says we have a problem. I say OK? He says follow me. On the way in he tells me that one of the caliper bolts is stripped out. OK when we get inside the tech (I have to call him that cause he is NO mechanic) had already drilled 1/2" deep into the bolt ???? NO head left for me to examine to see it was actually stripped. HUMMM. I was so pissed I just went back outside without saying anything other than: That I was an auto mechanic for 23 years and I know what's involved with removing a bolt. The TECH drilled so deep that he took 3/4 of the threads out of the caliper, then he brings it outside and says that the caliper needs to be replaced. I told him to put lock-tite on the threads and put my bike back together. After 4 hours of sitting in the parking lot, the bike is back together. Total out the door $565.15 !!! Now where it get interesting. Pulled out and my stereo won't even power on. Turned around. Asked where the fuse box is located. The TECH says that there is no fuse box, all wires to stereo are under the dashboard which he didn't mess with. Funny that just coincidentally the stereo quit working since it has been in your possession?? Right.... NO time to argue with this HACK TECH I got shit to see. Up the road we go with NO stereo. Went and seen everything we planned on for the day and started back home at 9 pm. About an hour into the return trip and I start hearing this pit, pit, pit noise coming from under my feet ??? Stopped and realized the HACK didn't even tighten my exhaust up all the way and now it's leaking. 200 miles later the damn thing is so loud I thought it fell off.. NO it's still bolted on at the saddle bags, but I can wiggle it at least an inch each direction. OH and it gets better. Monday I called 3 different Harley dealerships and asked if the rear caliper needs to come off a 92 Electra Glide in order to remove the rear tire. Buckman says YES. CinCity say they NEVER remove a caliper to pull a rear wheel. PowderKeg says most mechanics don't but some do ! AWESOME INFO. The HACK / OWNER didn't even need to take the caliper off, but destroyed it anyways. ALL FOR A BUCK!! Today I got a hold of Kyle at LIMA HARLEY and wanted answers. I asked why did the TECH start drilling out the bolt before I could examine it?? Why didn't the tech drive an allen socket into the torx head of the bolt and remove it, why didn't he try a hammer and chisel first or even an air hammer to break the bolt loose and remove by hand ??? He had no good answers. He then told me that the owner of the business ( TJ ) is the one that worked on my bike And why didn't I say something when I seen the damage to the bolt? I asked him how far would I have gotten by calling his TECH / Owner the HACK MECHANIC that he is to his face ??? I asked him why is it that your TECH / owner decided to use the last resort in bolt removal first ?? Well 2nd to last, last is a torch. He asked what can he do to make it right ? I told him to get a caliper and put it on and if you do that I will pay your price for replacing the wheel bearing that you claim are also bad. He said NO we won't be doing that. Long story short: AVOID THIS PLACE UNLESS YOU LIKE BEING TAKEN ADVANTAGE OF !!!!

My husband and I have been using Holt for years. Tammy and Kenny are great! They're honest,…read morecaring, and quick. When my husband's car that he'd had for over a decade needed yet another repair, Kenny was up front with him - as much money as it was going to cost to fix the car, he'd probably be better off cutting his losses and looking for something new. I really appreciate that they care more about us having cars that work, than making money on the repairs.

The Service Writer, Tammy, was very friendly and knowledgeable. They do first class work. I highly…read morerecommend.

My 2024 F250 Turbo Diesel had to have a complete change out of the fuel system because of…read morecontamination from gas. For some reason it took four days to complete. After spending over $11,000.oo +, they barely provided enough fuel to make it to a refill station. Finally, the tech did not secure the hose connection to the overflow reservoir for the coolant system causing an emergency on the road.

My wife had her oil changed yesterday. She asked also to check head light beam adjustment. They…read moreforgot to do. So, they pulled it back in shop and the mechanic told her there was no adjustment on her 2017 Ford Explorer. She said my husband said there is a hole that you can use a Philips head screw driver to adjust. He again told her there is no screw adjustment........When she got home, I raised the hood and showed my wife where it was and adjusted it for her. I have 2 vehicles I USED to take to Buckeye Ford ( Sidney ) to have serviced......Not anymore after that ignorant answer to her, or was it because she is a woman....HMMMMM

Wes did an awesome job detailing my car. I have 3 young kids so you can imagine all the chicken…read morenuggets and fries hidden in all the crevices. I went to pick up and it looked brand new off of the lot Will definitely be going back!

Always scared whenever my vehicle needs a repair. So many variables and so many companies that try…read moreand swindle you. But not BA Service & Repair!! They truly are the down home repair shop with the big city services and knowledge. I have since moved out of the county and still come back when my car needs serviced or work done, worth the drive and the peace of mind knowing it is getting done right by good people. Highly recommend.

Stopped in because I had a slow leak in a tire. Within a half hour they had me back up and running…read moreand on the road. Service was fast efficient and cost was reasonable.

took my 20 year old Toyota to Elm Street Express for brake replacement. They replace the brakes…read moreas expected but I noticed that there was a noise coming from the rear of the car.. I thought about going to another company but stopped by Elm Street just to ask them if they could look at the brakes. The owner himself took over and he spent two hours going over the problem with a couple of his workers... As time ran out he,,, Josh.. asked me to bring the car back after the weekend giving them time to do some research. I took the car back Monday morning... two hours later the car was ready... I heard no squeals or grinding.. actually no sound whatsoever.. When I went to pay the bill... Josh said.. "no".. we should have found this when we did your brakes.. .. This company, crew and owner are amazing and a blessing to us and to anyone who chooses to go to Elm Street Express..

They recently worked on my mercedes, did an amazing job. Everyone was helpful and friendly. Great…read moreprices too.....highly recommend!!!

We were driving from Florida to northern Michigan and hit a pothole. After driving for a bit and…read morerealizing that things weren't quite right, we stopped into Best One tire and they kindly looked at our car, assessed the issue and fixed the problem quickly knowing that we had a full day of driving ahead of us. We were back on the road in thirty minutes. Thank you!!

Amazing customer service! I needed new tires for my vehicle and I have an older model vehicle…read more Other places wouldn't put tires on due because of rust, but they did. They were even cheaper than the first place I went too. The primary goal was to make sure my family and I were safe to drive and that is exactly what they did.

I have been a repeat customer and will definitely keep coming back. Once I thought my engine was…read morecompletely shot and was freaking out that I was going to have to get a brand new engine. Wes looked under the hood and within five minutes knew exactly what was wrong and had it fixed before I had to get home to make dinner. Another time he detailed the inside and outside of my car and had it looking brand new. I have three kids who are all in sports so you can imagine what a feat that was. I will definitely be returning!!