Just wanted to share my son is at Kids & Co on Advance Rd, and honestly I'm very happy with the…read morecare there. It was nice to be able to start with part-time, and transition to full-time (both for my son & for me as a bit of an anxious mama). I appreciate everyone's experience is different but here are some reasons why I like this daycare: - no late-fees for pickup past 6pm - no extra fees for before & after care (can drop off at 7am, pick-up at 6pm if needed) - they signed onto Federal $10/day daycare, and fees have already dropped significantly - accommodating for kids with disabilities - all the ECE's and ECA's that have taught my child both in the infant & toddler room have been very caring & compassionate - they track each child's progress on developmental milestones on the app. - meals & snacks designed by Dietician - well-rounded programing for numeracy, literacy, arts, dramatic play, gross & fine motor - outdoor playgrounds - cameras so you can check-in on our little one throughout the day - daily activity list of: food & water intake, diapers changed etc - responsive Director & Assistant Director; usually within a few hours of sending an email I get a response Anyways, I could go on but I'll leave it there.

This is the first review I have ever written. I do not get worked up easily however I think you…read moreneed to be aware of how awful Kids and Company is. I wish I knew! When my son was 5 weeks old I signed him up for K&C at the Advance Road location and gave $1000 deposit. The director told me I had a spot and she would contact me for the transition. One week before I went back to work I emailed asking about the transition. No answer. I called K&C no answer. Two days before I went back to work the head office called me to say there was a clerical error and my son no longer had a spot at that location. Long story short I found a location downtown near my husband's work that would take him. The location I found was the Wellington location. The head office told me that my son would be the first on the list to get into the Advance Road location. I called regularly, sent emails - they still said there was no room. Six months later my son was in the toddler program still at the Wellington location. I was on every daycare list in the Etobicoke area trying to get my son out of K&C and it wasn't until this month that I did. Overall he was at the Wellington location for 10 months. Now to talk about the actual care of the kids. The infant room was fine. The program looked boring and my son was just running around the room the whole day. It did not look organized at all. The toddler room was complete chaos. I was never told a transition was happening to the toddler room and the women caring for my son never introduced themselves to me. There were so many different people looking after my son because the women working there keep leaving the company. My son also got the worst diaper rash I have ever seen (I know this happens but this was extreme). Every day I would pick up my son and he would come running to me crying. This obviously broke my heart. Overall Kids and Company is terrible chain daycare please save your child and do not send them to Kids and Company. My son is now at a wonderful daycare where he doesn't want to leave. My son is so much happier now and it breaks my heart that he was at K&C for so long.

Horrible place for children. Staff including supervisors are very unprofessional, disrespectful and…read morelack communication skills. Definitely not a place for concerned parents. They will not appreciate if you mention any concerns. They will try to cover up their mistakes and will not report to you injuries, accidents and negligence they are responsible for. More concerns you will bring to them, more they will hate you. Supervisors will not like to arrange meetings with you because they don't want to deal with the concerns. If you are sending your children there please ask them regarding their day. I am sure that no parents have gotten any report from them unless they themselves ask. It is pathetic that we have to pay so much money for such poor customer service. Definitely will not recommend. Don't be deceived. In the beginning everything will seem okay and then after one month when you will bring your first concern, you will see the change. They asked my child to hold his urine until the nap time was over in three different occasions. He got multiple cuts and bruises which were not reported. He was not given his blanket and pillow during nap time even though I have provided it. They will only provide one band aid and if that comes off then even if the child ask they will not give. My child asked for help with change of clothes, they will tell him to do it yourself. He did it all wrong including the shoes; they left him like that for the whole day until I picked him up. When asked daycare blamed me for not teaching my child how to dress up properly. He is 4 yrs old and the whole day is spent at daycare. Unbelievable customer service. They have no changing area and have kids changing in bathroom beside the toilet. Kids put their bags and clothes on the floor in the bathroom. I have seen how dirty the place is and have expressed my concerns but no cooperation. I took my son out because I can't deal with this neglect any longer. There are many complaints sent to Ministry including mine. Hopefully they will get their act together. You can call and ask the Ministry regarding the complaints. Good luck.