--- ALERT --- I had…read morea stiff neck for 4 days so I booked an appointment over the phone asking for treatment there, told them it was for a stiff neck and likely needed a massage. I showed up and inquired at the reception how the process worked. The nice girl at the front said I pay; $85 for a one-time assessment and then $60 for the treatment, I asked about what a $60 treatment gets me, in terms of time, and she said once I paid there was no time limit for the treatment, whatever time it takes. So after speaking with her I agreed to proceed and shortly after I started the assessment. After 35 minutes of mostly paperwork and a questionnaire and only seconds after my assessment had completed I was told they had no time to give any treatment and in fact I would have to wait a month for the treatment the assessment result said I needed; which in her words was "all you need is a couple of massages". In shock by what she revealed and in a lot of discomfort; I went back to the reception and explained that I only agreed to proceed with the terms discussed under the condition that I get treatment today. Frustrated I asked her..I didn't need to spend $85 to be offered to book a massage a month later did I? She offered no explanation or recourse and only asked for my money. I believe it's downright medically unethical if not fraudulent to subject someone in pain seeking treatment an option like this only after you have their assessment money. I would have never agreed to have an assessment if they had told me first that they had no time today[or this month] to give me the treatment I needed. I feel I was totally scammed by this business and left in more pain than what i had when I got there. After a follow up call to to the business once back home to further explain how unreasonable it was to take my money and offer no treatment in a reasonable time frame they had no remorse and no intention to try and rectify the incident. I plan to contact The Canadian Physiotherapy Association (CPA) and seek guidance for next steps. UPDATE 2/8/2018: After I posted this review I was contacted by management and I am satisfied with their actions. They offered the appropriate response for a failure such as this. I am updating them to a 3/5 star rating because of that.

Started coming here about a month or two ago and employees are very friendly and professional…read more Feels more like a visit then just going to the doctor . I went from being in pain with little mobility to almost no pain and much better mobility in a short space of time , I would recommend them to anyone suffering from joint and or muscle pain .

We found this gem through a friend, at the last minute! We were so glad we did! The space…read moreitself is gorgeous. Huge, open, calm and happy. Shelby is the perfect hostess, greeting us late night with a warm welcome, a cup of tea (.....and a glass of wine)... we had decided we wanted to try the yoga class in the morning and Shelby prearranged that for us. Walking up to our room Shelby let us know there would be home baked breakfast bread and fruit in the am out for us. Our room was really nicely designed, our bed so comfortable, and brand new. We slept very well, and joined the yoga class in the am before we took off for our day trip adventure. Again, arriving that night to a glass of wine, calm lighting and beautiful space Ps. That yoga class was one of the best we have done. My only regret is that we didn't have time to get acupuncture. Shelby is well known in the region for her amazing skill in that dept. Next time for sure!!!!! We really enjoyed ourselves!!!!

From start to finish River Wellness is absolutely wonderful! I had Paul and hands down the BEST…read moremassage I have had. He stretches and has you breath to release the muscles better. I highly recommend him. I came in with so much tension and left feeling AMAZING! He was professional and booking was super easy!

My husband and I had a couples massage and it was so relaxing and peaceful. The atmosphere, music,…read moreand aromatic energy was just what we needed, not to mention the wonderful professionalism of the massage therapists. We highly recommend!

Care quality was number one . Office experience was enjoyable , type of care was acupunctureread more

We are always accommodated and provided with a safe and relaxed healing environment. The knowledge…read moreand experience that follows, along with honest advice that was provided, was delivered and executed in a professional manner. Thank you

Such a great space. It is a little gem, right in down town Clayton. Whether you are here for a…read moreweekend or spending the summer, if you have any aches or pains you should give her a call. She can reduce inflammation, help with headaches, help with blood flow/clotting and just give your body some rejuvenation and much needed "heat" I had never had accupuncture and was a little leery(I HATE needles) She is so professional, and educates you on the practice and it's benefits. She really knows her stuff and has helped my symptoms. The space is clean and neat. It's a lovely place to decompress and be still. The smell, the peaceful sound, it's all very calming. She will do a consultation and really treat your needs! No medicine, all natural and plant based medicine (if necessary) and accupuncture to treat specific areas/heal your ailments. It's amazing. Her knowledge and experience makes for really great results. Schedule an appointment for accupuncture and get an add-on (Cupping) It freaked me out, but it's amazing!!! And will help with joint and muscle pain!! Increases blood flow. Accupuncture will change your life. The results are amazing and she will cater the treatment to your body's needs! Try it, you won't be sorry!

I visited River Stone Wellness for Reiki. Sarah was able to fit me in last minute and her session…read morewas amazing. Her fee was very reasonable, too. Would recommend and go back next time I am in town!

From the owner: Massage therapy, yoga classes, sound and vibration therapy, energy work, counseling,…read moreacupuncture, health coaching and much more

Dr Yen is a lovely practitioner. He is exceptionally intellegent and thoughtful. I felt very…read morecomfortable and respected in his office. I would highly recommend him.

From the owner: We Specialize in: * Fatigue, Migraine, Headache…read more* Allergy, IBS, Immunodeficiency, Hypothyroidism * Stress, Anxiety, Depression, Insomnia/ * Chronic pains, Injuries, Neurological dysfunctions * Infertility and Women's health conditions * Weight loss and quitting smoking We provide: * Acupuncture therapy * TuiNa (Chinese style deep tissue massage) therapy * Cupping, Moxibustion and Reflexology * Chinese herbal medicines

I can't even begin to explain how grateful I am for Balanced Bodywork & Massage. My boyfriend and I…read morewere in Lake Placid for a ski vacation when he took a horrible fall on the slopes. I've never seen him in so much pain! In the few hours after the fall, he had extremely limited mobility in his neck and back, even walking was painful. Considering the amount of pain he was in, we did two visits to Balanced Bodywork during our trip. His massage therapist, Adora, was very attentive and thorough and took the time to understand what happened and where he needed help. She really listened to our concerns, which gave us both ease of mind. I think what impressed me the most is that, as out-of-towners we clearly aren't regular customers, however we were treated as such. Adora even educated me on how I could care for him during his recovery. While I wasn't the one who got the massage, I can say that my boyfriend had much greater mobility after his sessions, and was in way less pain overall, which put us both in good spirits! We were both so grateful to find Balanced Bodywork - it truly saved our vacation! If I lived in the area I would be making weekly appointments!

My therapist was very unorganized & discombobulated. My appt was supposed to be 2hrs. Definitely…read moredidn't start on time and finished 10min early but she did apologize for that which was comical. The set up for the facial appeared to be makeshift. I booked the Facial & massage combo which had no structure. Seemed like my therapist just winged it. I regret not keeping my appt at mirror lake. Quality not quantity.. and I'll live by that moving forward.