Attempted tto reach General Infomation using the number on their web page. I was connected to a…read moregentleman that was obviously in India, I'm a 70 year old retired engineer so I have many experiences with :\"Tech support" I know the differance. He asked for my information to pull up my account. I stated I didn't have an account and that was why I was caling. I needed information. He immediatly Hung Up on me.

Although Capital One is not my primary bank it did provide me with a quick access to cash since…read moreit's located at the busy intersection of Ryan Street and Prien Lake Road, I was trying to figure out the best entrance to access the drive up ATM but it turned out to be a non issue being they have dual ATMs with lanes accessible from either direction from all entrances. I also like they dispense cash in larger denominations so you don't end of with a stack of only twenty dollar bills and nothing else, my hometown bank still doesn't have this feature which is frustrating. I'd definitely stop here again if I need a fist full of cash when visiting Lake Charles...

My dad bank with them for years and he added me on his account when he got Alzheimer's disease they…read morewere very helpful and understanding. He since passed away but I now have two bank accounts I can call home, that i truly trust.

This location is one of my favorite places to go. The staff are so friendly. There's almost always…read moresome kind of yummy treat for my son while he plays in the children's area. Rick Eisner is one of the nicest and caring men I've ever worked with. He even called in later to update me with my account I opened.

The personal bankers know what they are doing. The teller's inside get people in and out fast. The…read moredrive threw is extremely slow.

Lovely sweet people. Extremely helpful and personable. Small town environment with big town backingread more

Unfriendly staff. Every time I use this back to make deposits for my company there's always a lady…read morewith an unfriendly Attitude

The building has been torn down because of damage from the hurricanes. I went in to get a prepaid…read morecard and a teller told me they don't have a prepaid card. I went to another branch and they teller knew exactly what I was talking about. It's now called something else. I think something along the lines of a prepaid checking account. I needed something else that a personal banker needed to do. The one at this branch didn't give me her full attention because if the line got to long she had to leave me and get the line down in the lobby. She also had to leave early because she needed to bring her dog to the vet. I'm an animal lover but she should have just said I'm sorry I can't help you right now because I'm leaving early. She was also the only personal bankers there. Also my mom needed to close out her checking account and the personal banker transferred my mom's money to my account. My mom told the personal banker she was on my account and not to transfer the money to my account. It's like as long as the money was out of the closed account it was okay.

I used cse for a year or so, has direct deposit, and thousands in my account but they wouldn't…read more give me a small loan. when I closed my account they didn't ask why. swla credit union is WAY NEWE BETTER.

I would like to express my gratitude and appreciation for the excellent and exceptional customer…read moreservice that I have recently received from Nikki Johnson! She is quite an asset to CSE Federal Credit Union. Nikki is very professional and completely knowledgeable with a strictly business approach yet a pleasure to get to know. Thanks to Nikki, I am secured with a new loan to say the very least! NIKKI is a KEEPER!