Conner who works for the Lakeside Office is a horrible person to try to speak to. He speaks to mental patients very rudely. He has no compassion or concerns. He is a very bad representation for a Mental HELP facility. Conner should not be allowed to work with the patients. Not only did he harass me over the phone until I showed up at the office on Union. He locked the door when I arrived and told me that the doctor would no longer see me, due to Conner's behavior? I have looked at a lot of Lakesides reviews. It does seem like the office staff & Conner are a big problem for some patients there. I recommend everyone read the bad reviews first! It seems Conner has done & said some horrible things to the former patients at Lakeside Behavior Health. read more

If I could give 0 or minus scores I would. Terrible experience. I feel bad for those in the IOP who don't have a grounding in what a good therapy group is. Mr. Edward Flynn uses the IOP as his own cult of personality "show". His profile says he is a "nationally certified DBT-C" but in closer inspection, his certification certainly isn't with the only recognized DBT certifying org but rather, the off, off, off broadway version. DBT is a structured, rigorous programmatic approach with skills and tools acquisition. Mr. Flynn's version is an aberration. Mr. Flynn speaks incessantly, talks over people and essentially sucks all the air out of the virtual room. Very few people respond because he doesn't make space for response. IOPs are demanding in terms of the time commitment, and Mr. Flynn's lack of respect for patients, for people who have significant diagnoses - CPTSD, prolonged grief, GAD, etc., is astounding. I tried to politely ask for something, anything I could use as a skill or a technique, via group chat (Zoom), when he was warbling on about distress intolerance, which he defined so inaccurately it was insulting. His 'clinical' response? He openly gaslighted me in the group and came at me hard about not using the chat but basically to man up and say my question out loud. His behavior is inappropriate and selfish. For someone suffering from GAD, not only not helpful, but actively hurtful. if this is the only thing you have access to, by all means do it because as piss poor as it is, at least it's something, but if you have other groups in your insurance plan, please run far and fast from this group of charlatans. The MD, whose business this appears to be should be ashamed but I am guessing the moNYE mill is the motivating factor vs care and concern for people with actual, mental health needs. Dr. Yamanadala and team......shame on you all. read more

I definitely want to recommend Lakeside! The doctors are phenomenal, and the staff is great!! -Rich read more

I have been going to Dr. Yanamadala for a very long time. I had some personal issues that prevented me from going to him for a little while but I finally had my appointment yesterday. Dr. Yanamadala pushed me off on another doctor. I wouldn't have minded but the whole time I talked, she was texting on her phone and glanced at me no more than 1-3 times. Then she sent me to do an "anxiety test" on a tablet which she didn't explain what it would do or my results from it. At the end, she said she would ask if Dr. Y wanted to check in with me before I left as he was available to which I was told that he said I was fine to leave. Very disappointed from a doctor you've had for over 10 years. I will never go back now which I thought I'd never say! read more

Speaking only of the psychiatrist and office manager, zero empathy! You are only in a place like this because you are in need of help and they are only there for the money. They schedule you to come back over and over before they will refill meds. Attempted suicide and would not fill out FMLA forms for my employer putting my 21 year job at risk and that was the last straw with this office. He should be turned into the medical board in my opinion. No follow up to even see if I'm still alive. As long as my insurance paid, what does he care? Did his TMS w/o any positive result. God bless Edward Flynn! He is a shining light in the practice, but you can't see him unless you see Yanamadala which I will never do again! read more

Virtual receptionist and it went downhill from there. Unprofessional, uncaring, and outright disrespectful at times. PLEASE SEEK HELP ELSEWHERE! read more

I really have grown to "love" (appreciate) Dr. Yanamadala the more time I've been his patient. I used to think his approach was rather abrupt and somewhat off-putting, but I've since gotten to know him and appreciate his directness. I have also done the TMS therapy at Lakeside to help treat my depression, and I feel like it helped. I still take a low-dose, mild anti-depressant. However, shortly after I completed the therapy, I went through really really trying times caring for my father until he passed, and I likely may not have been able to handle the stress and cope with loss time as well, had I not gone through the TMS therapy. So, I recommend it, especially if you have really struggled with depression. Also, I might add that no one at Lakeside pushed this in any way- no email or mailer ads. A few months after I had spent time doing Intensive Out Patient group therapy (after a few days in the hospital), Dr.Y merely asked if I had tried before and if I was familiar with it and suggested I do my own research to decide if I would like to try it. The team looked into my insurance and assured me that it was 100% covered. Overall, Lakeside Behavioral Health has been an excellent mental healthcare clinic provider for me, and I would recommend them to anyone asking. Plus, a major bonus is that Dr. Y does telemedicine, so I don't have to come in for my appointments. read more

I've known Dr Yanamadala many years ! I highly recommend him for your needs! He is the best! Takes his time! Is funny too!!! Dr Yanamadala always puts his best patients first! read more

Dr. Yanamadala is one of the most genuine Drs. around, he is very compassionate about the care he gives! I worked with Dr. Yana in the clinic in Granite City for years! Our patients adored him and he genuinely cared about each and everyone of them! I would recommend him to any of my family or friends! read more

I just completed the full set of TMS treatments and am very happy with the results. It was a process so you must be patient and listen carefully to what Tammy tells you. I found her patient and knowledgeable. And I felt like I made a good friend. She puts positive affirmations on the walls and Changes them regularly and decorates the room for the seasons. The whole staff is very friendly. Thank you Tammy for being you. read more

If there was a Zero I would give it. Do waste your time going to this place. They are very unprofessional and will constantly change the balance on your billing account they dont like you questioning anything they do. They never answer their phones in any department or emails. Dr. Yanamadala never did his own assessment of my mother either. The only thing they care about is getting paid. After the last visit with my 87 yr old mother which I take there. The receptionist Marie is racist (I am white) cause she lied and said I pushed her when I never did. Then the so called manager/billing guy named Connor asked me to leave didnt even look at their video cameras to see whom was telling the truth and didn't even care to hear my side of the story or care to ask my Mom what happened. Then the Therapist Mr. Flynn says he saw what happened when he clearly didnt but was siding and lying with Marie. Then Mr. Connor refused to give me the name and number of whom I call to report the whole place to. They called the police on me it was all uncalled for. PLEASE GO SOMEWHERE ELSE IF YOU WANT TRUE HELP read more

Complete waste of time and energy on my part. I had an appointment with them About a week ago and it was a complete disaster. I was forty five minutes late due to mtm medicaid transportation issues beyond my control. That seemed To set the tone for my whole visit. I told Dr Yama About my panic attacks n trouble sleeping And it just didn't seem like he took me very seriously. He told me he has to call my insurance company to get "prior authorization" To treat me and also said I was gonna have to come back in for testing in a week before I could get prescribed anything. I just felt like my time was wasted And the visit just made my anxiety and depression worse. It made me feel like I wasn't worthy of being treated.It like a human being read more

I've called the office several occasions in the past week and I've told the office that I can't afford my copayment and I am because I've been completely out of all of my medication's. I've been bipolar for 27 since I was 27 years old and the last time I went to the office, Dr. Yanamadala made me give him a good review in order to fill my medication's and since I've done that, my mom had a heart attack a few weeks ago. I told the office that I couldn't attend my appointment and now that I told the office I am and I can't afford my co-pay. He is refusing to see me and I'm out of all of my bipolar medicine and if anybody knows going out going without bipolar medicine can cause you to have a horrible reaction to not taking any of the medication's suicidal thoughts and major depression and I'm in tears right now because I've tried to reason with the office and no one is willing to help me it seems all he cares about is money. I've explained to him how badly I've been struggling. If anyone can relate to me you're not alone horrible office. read more

This doctor engages in gaslighting behavior. I've had no change to my psych meds in two years and he makes me come in every two months. I explained I just switched employers and asked for a bridge prescription until my insurance starts (3 more weeks). He said no. I have to go in and pay out of pocket. I know my illness is well managed. I will not be made to believe otherwise. I will be finding a new provider. read more

I went to them for TMS treatment couple years back and the psychiatrist there didn't understand most of what I was trying to tell him. When he would talk to me, it was like he got me confused with someone else. The young lady who was running the TMS was so very unprofessional. She was always nervous, unloading about her problems. I went through so much to get there for those appointments (they are daily for weeks) and even changed insurances to get transportation covered to get there. They didn't hold up their end of the agreement on holding a spot for me after I took a temporary break they had agreed to. read more

My husband and I both stopped going here because this doctor makes you come in every two months. He made no changes to my medicine for an entire year but still made me come in every two months. This isn't about coordination of care, this was about money. So glad we found someone else. read more

Bottom of the barrel. You go here because you can't get a Dr to take medicare and you have to pay cash. 125 per visit for 3 -5 minutes, 'anything new? Ok I send in the prescriptions, bye." You will never get answered on phone. Every thing requires leaving a message, someone calling back while you're at work and leaving you a message, you call back and another message. It is physically impossible to get any one to answer the phone. Dr.'s demeanor has only 2 presets: surly and disinterested. He didn't even look at me the whole whopping 3 minutes we were there. read more

I have had trouble sleeping since I was young and after speaking with a friend who had the same problem, he believed I was suffering from anxiety. I saw the Doctor 3 times and tried out a few prescriptions. One kept me up and made my anxiety worse and the other put me to sleep, but I woke up feeling intoxicated for hours to the point where I couldn't even focus enough to drive. The problem I have with LakeSide BH is that they refuse to give me access to my medical information to see another doctor. I even signed a release to send the information to my new doctor and it has been 10 days. They said it would be sent 8 days ago, but nothing was sent and they refuse to answer the phone or return my calls. This is clearly in violation of HIPAA and I will be filing a formal complaint with the MO medical board. read more

No one ever picks up the phone. I left 5 voicemails asking them to refill my prescription and never got an answer back. Finally had someone who was apathetic beyond belief call back after I kept hitting 0 and got a different voicemail (go figure, no one answered yet again). They claimed they tried to reach out to me several times and I do not have a single call missed or voicemail from them. Finally, they make you do a every other month for my ADD meds and it's been 4 MONTHS since I've gotten it. Not only are they denying their lack of help or duty, but they want me to come in for ANOTHER appointment for the medication I'm not even getting! I pay $60 bucks a pop for these "check in" visits that only last 3-5 mintues and they now want another $60 (bringing the total up to $180) for medications they are not even giving me. Word to the wise, find a practice where the doctor and staff at least pretend like they care about you. read more

The front desk workers are just as important as the doctor because you deal with them more it seems. The lady with short blonde hair was so friendly and helpful when scheduling my next appointment. Only complaint is that you don't get enough time with drs. Everyone here is friendly and welcoming though. read more

Dr Yanamadala,M.D., has been a Amazing, uplifting, doctor. I feel secure in my treatment and that he knows exactly who I am., my thoughts are always with when I'm leaving and what my mind is saying, the words that come every time are.. I AM BLESSED, I walk out of the office EVERYTIME, with a smile on my face and a spring in my step.. read more