D. Traynham My television was completely out didn't know…read morewhat to do. I thought I had no choice but to get rid of it. One last resort was to find a TV repair person which was hard to find. I contacted HD television so I quickly brought it in to Andy and he found the problem within 24 hours and the price was right. I am relieved to have my television working! Thanks!

When a friend of mine's flat screen suddenly went blank after 10 years. I suggested he go out to…read moreBest Buy or Brand Smart and just nap another for a few hundred bucks. But this particular flat screen apparently was given to him by a special friend that is no longer around anymore so I said let me look on yelp to see if there is anyone that might be able to fix it for you... Neng came out and in about 10 minutes the TV was back on good as new. The guy was a complete pro. Showed up right as he would and knew right away what was wrong with the TV. For the house call and the repair it was less than $200....not bad at all....thanks Neng! 1504th review 8/26/2018 424th for 2018

I hate to give a scathing review in such a way, but this needs to be a warning to everyone…read moreconsidering allowing Fix & Sell to handle their electronics. My Iphone 13 Pro Max was cracked from April 2024- October 2024. It was not cracked NEARLY as much as it is in the picture I provided. I got my phone fixed at Fix & Sell around early October, when I called for a estimate they told me it was going to cost about 180 dollars, when I brought it the following day they charged me 240 dollars to fix my cell phone. The woman insisted that she would not fix my phone unless she replaced my cameras and that is where the supposed extra expense came from. In this moment I did not mind because when I was calling for estimates it was about the same price. They told me it would take about 3 hours, later that day I came and got it. The woman made me sign a strange waiver saying that this was final, she was very illusive as to why and also extremely rude. She also would not answer my concerns as to why my phone smelled like it was burning, telling me thats a dumb question. The following day I was on my way out of the house when I dropped my phone in my room on carpet... later that day I realize the phone is beginning to crack. I found this extremely strange because prior to my phone cracking in April I dropped my phone all types of ways and it took a lot for the back to crack. I was so upset, and I immediately returned to Fix and Sell because it had not been 24 hours and now my phone is cracked?!! They told me there was absolutely no compensation, and that they would not fix my phone again. The picture below is my phone deteriorating after 3 months. I would also like to add that I did drop my phone, so that is why the piece is missing. BUT the phone was was cracking and glitching up until when I dropped it late Nov. I also found out Fix & Sell orders fake Apple parts which are made of plastic, and that is why my phone cracked so easily. Oh! And that metal/burning smell took weeks to go away. Please do not trust them with electronics, the service was awful and I'll never go again.

If you're fixing a iPhone,tablet MacBook or a Mac and a watch go here but if your trying to fix…read moreAirPods just go somewhere else

Mr. Demier (hope I spelled that right, lol) is AWESOME. I had 2 pieces of exercise equipment that…read morebegan to fail on me....each was purchased in 2007: Elliptical Exercise Bike I happened upon this busines by doing a search on Yahoo. ....and AM I HAPPY I DID. Mr. D did great work and his price was EXTREMELY reasonable. I was afraid that I would have to spend HUNDREDS of dollars for new equipment....BUT....Mr. D came and worked his magic. I was informed that I would need some parts replaced, but that's to be expected 7 years after purchasing the equipment. SO...I'm waiting for Mr. D to contact me with the price of the replacement parts and price.....which I will be having done as I feel I'm saving a LOT of money. THANKS MR. D!!!

Professional with Prompt and Excellent service and reasonable prices! Replaced walking belt on…read moretreadmill. Machine performs like it did when it was brand new. Would not hesitate to recommend this company to anyone.

Joe and his technicians have been a godsend for my friends, family and myself…read more A close friend in my same type of business recommended Average Joe and I couldn't be more pleased. I have now been helped by Average Joe on three occasions, all for separate issues and different devices. My most recent visit was today after I had to go back to Best Buys three times after I bought my new IPad. The "Geek Squad" was finally able to transfer most of my data, including emails and files after three visits, but could not transfer the texts that I had before I bought the IPad. Text are an essential part of my business and being able to look at my clients' history is vital. Joe was able to figure out that it was a syncing problem caused by an encryption issue. Joe went to battle with it and did in a couple of hours, what the "Geek Squad" was unable to do in what seemed to be an eternity across three visits. Joe is resourceful, tenacious and thorough. While I was there today, an elderly couple came in and I knew they would be in good hands. I know because I sent my 84 year old mother to them when I was out of town, when she had a meltdown on her phone. They were able to go through the whole boot up of the phone with her even though my mother didn't know her passwords, usernames, etc. They were able to explain things to her in a way that she could understand and they were extremely patient. I think that is one of the best service qualities they have, they are genuinely patient and helpful. Those are qualities that are hard to find these days. I recommend Average Joe 100% on every level that I can think of. I have written very few reviews in my days, but this is one that is a pleasure to pen. - Luis B

Avoid at all costs. 0 stars if I could. This place destroyed my laptop…read more I rarely write reviews, but this experience was so bad that I feel obligated to warn others. On a Friday, I brought my MacBook Pro to Average Joe for a simple battery replacement. I clearly explained that I needed it back by Sunday because I had class on Monday. They assured me this was no problem and might even be done the same day. I picked it up Saturday afternoon and immediately discovered that my laptop would not charge while the lid was closed -- an issue that did not exist before. When I returned as soon as they opened Sunday morning, I was met with zero apology or urgency despite explaining how critical it was that I have my laptop ready for school. Hours passed with no update. When I finally reached out myself, the technician admitted the issue existed but said he couldn't fix it and asked me to wait until the "MacBook specialist" came in the next day -- after they had already held my laptop all weekend. If they had communicated this sooner, I would have taken my computer elsewhere. When I went to retrieve my laptop and request a refund, I was ignored for about 20 minutes while other customers were helped. Instead of simply returning my device, the technician decided -- without asking -- to install a different battery minutes before closing. When I finally got my laptop back, I immediately heard loud clanking noises from inside the machine, and the screen displayed a brand-new error message: "Battery Service Recommended." At this point, my laptop was in FAR worse condition than when I brought it in. When I raised this, I was told nothing more could be done and that they hadn't done anything to damage my device. The technician then claimed that any damage they cause is a "liability I agree to" simply by bringing my device in -- despite the fact that I never signed a contract, was never shown any written policy, and never saw any sign stating this in the store. I was then falsely accused of bringing the laptop in with that error already on the screen, which is completely untrue. I spoke with the owner, who was dismissive, spoke over me, and repeatedly said, "What do you want me to do about it?" This business showed no accountability, no professionalism, and no respect for a customer's time or property. I ultimately had to replace my laptop entirely because of the damage done here. I would not trust this place with an iPod. If you value your devices, go anywhere else. If you absolutely must use them, document the condition of your device thoroughly before handing it over.

Disappointed and dissatisfied, my laptop was stuck on automatic repair. The screen went completely…read moreblack, and I couldn't reset it or access recovery. After searching for a nearby repair store, I found this one. I took it in on a Thursday afternoon. The employee there was very professional and told me the repair would take about three days. I paid the initial service fee, and three days later, I received a call saying my laptop was ready. When I went to pick it up, I learned that it would have to be wiped clean. This meant I would lose all my saved documents since they had done a hard reset. I understood that, but when I arrived, I couldn't use the touchpad to move my mouse. (On the day I picked up my laptop, the "boss" was there.) He initially told me to use my wireless mouse. I told him I had one but didn't use it. He seemed slightly irritated because I was waiting around after paying for my fixed laptop, which now had an issue I didn't have before. I asked if I should walk around the store, and he said he would call me when it was ready. That was on a Sunday. Four days later, on Thursday, I went back when they called to say it was fixed. The employee there wanted to make sure I could log in and use the touchpad, so I left thinking I was satisfied. When I got home to prepare for a team meeting, I noticed the camera wouldn't work. I called the store, received no answer, but someone texted me back, and I decided to take my laptop back while heading to the store. During the trip, I received a call from the employee, who said his boss told him to call me. I explained that the camera wasn't working. The employee said they hadn't done anything to the hardware or software, just "whitewashed" it. When I mentioned that the camera software might have been wiped out, he responded with something smart. I told him to tell his boss that I'm not happy with the service and that I'd be writing a review. The employer then said, "Have a good day, ma'am," and hung up on me. Now immediately after, I received a text message, which I am attaching for review. I felt the employer was rude and insensitive. I wasn't being unreasonable; I was just expressing my concern, and he hung up on me.

I asked on yelp if they could fix my TV. They told me to call them. I did. They told me they don't…read morefix TVs. Why did they tell me to call them. Why couldn't they just tell me they don't fix TVs in their message. They wasted my time.

My tv broke at midnight on a Thursday. I called this service Friday morning and Malcolm came out…read moreFriday afternoon. Unfortunately he couldn't fix my tv as it would be more costly than buying a new one. He's a super nice guy, would recommend to anyone need tv repair. He even took my trash out without me asking! 5 stars for Malcolm and his tv repair service!

From the owner: Get in touch with us now for your FREE estimate. We will come to your house, pick up your TV, and…read moretake it to our shop for repairs to save you time. Once the TV is repaired, we will deliver it to you!

I went to this store about five months ago, January 2026, because my screen needed repair. They…read moreasked me if I wanted the low quality screen, the good quality screen (comparable to Apple but much cheaper) or the Apple screen. I said I wanted the middle option. That is what I paid for. As soon as I got my phone back (4 hours later- keep this in mind for later in the story), I knew something was wrong. It was shutting off all the time, the brightness didn't work correctly, and my front camera was awful quality. I am somewhat shy and don't like confrontation and I do not want to be THAT person that complains and makes an employee's day harder... so I just told myself to live with it and did not go back and complain. Fast forward to today, May 15th 2026. I broke my screen again and took it somewhere else. When the employee at the other store looked at my phone, he automatically said "you have gotten this replaced before?" because he could tell right off the bat that my screen was not the quality it should have been, had they really given me that "high quality" screen. He starts repairing it and tells me that uBreakiFix did not even put the main screws back in my phone! I have been walking around for FIVE MONTHS without the correct screws in my phone because they screwed it up (pun not intended). He also said he commonly has complaints of people coming from the uBreakiFix store, leaving with a phone more messed up than when they started. At the new store, he finished my phone in no joke five minutes so I am not sure why uBreakiFix needed four hours... to do the wrong thing. Long story short, do not go here and make the same mistake I did. Absolutely not worth the money or time.

Fast service and friendly customer interaction. My battery was beginning to cause issues in my…read moreGoogle Pixel 6a. They replaced it within two hours and saved me from having to get a new phone. I will certainly use them again.

Three businesses were contracted through Yelp. Two could not provide the needed repair service. The…read more3rd, Cellairis, never responded.

This business is the best cell phone store and service center in the area. They resolved my phone…read moreand tablet issues quickly and at a reasonable price. They are a top-notch, friendly service with a staff that knows how to get things done rapidly and accurately. I'm unlikely likely to take my phone or tablet to anyone else.

Both of our kids had cracked screens and one had a broken LCD so nothing worked, for an iphone Xs…read moremax it was $120 ea. We dropped them off and everything was fixed within a few hours! Great customer service, fair prices, would come back, and definitely recommend. While there I dropped my iphone off because the volume has been very low, he cleaned out my speaker and everything works perfect now! Very pleased.

I had a fantastic experience with Genius Phone and Computer Services. Their communication was…read moretop-notch, and they provided same-day service to fix my cracked iPad screen. I highly recommend their efficient and reliable service.