I'm trying to schedule on line for an oil change but their website doesn't allow me to complete the…read moreregistration. It's frustrating as hell.

While dropping off my van, I asked for a ride to my next destination, which was literally going to…read morebe right over the bridge to Biggby's and was told that the job was not a big enough to warrant a ride. Mind you this was for a brake job, at $400-$600 per axle. It was over $900 out the door. The dude that took our keys literally sent us walking on our way in the thick, heavy snow, and my wife was wearing sandals. Don't know if we're coming back. Got one of those "How did we do?" texts and complained using that avenue and got no response. Maybe now they'll pay attention.

Excellent service from a helpful and friendly staff…read more Prices are competitive. They have a niche for folks who want to rebuild a older vehicle or put more Imphal under the hood.

Had them rebuild our D360 diesel engine out of a 886 International. Great work and everything was…read moreflawless! I would recommend them to anyone! Brion

Sold a vehicle with a junk transmission, went out 30,000 miles later. Never filled it when their…read moremechanics serviced it . Fluid was completely empty. Thanks for the warranty though. Salesmen: Can't call yourself a salesmen if youre selling women with children, or without, shit cars, knowingly. That's called a piece of shit. Recommendation: show me the Carfax, don't forget it lol

I worked with Nancy and she was efficient and easy to contact, had a good working knowledge of the…read moreprocess. The vehicle I purchased had a check light pop on 5 miles off the lot and the Bluetooth had an issue shortly after that. The people in the service center were helpful and got my 'small' issues fixed directly at the Kia dealer. They were extremely helpful and gave me a sweet loaner vehicle! Obviously I didn't love having these few glitches and I was clearly upset at the time, but the method they handled it in was solid customer service and support. I'd love to give a 5 but let's be honest, who could be 5 star happy having to go to service center twice the same day after driving it off the lot? A SOLID 4!

I've taken my vehicles to Tom at ForCom for years. He is honest and very fair priced and never…read moresuggests doing unnecessary work. I have some older cars and he also was straight up in suggesting when to stop putting money into the cars even though, tight wad that I am, I still had him do some work on them to keep them running.

When a van forced my granddaughter off the road one winter day and she ended up totaling my car out…read moreon Grand Ave in Schofield, Lightening Towing was there within minutes. My insurance company took days longer than they should have to process the claim and then refused to pay for repairs or storage fees because it was a hit and run and the offender did not make contact with the vehicle so Lightening Express gave me a great deal and towed it to the junk yard.

Lightning express towing arrived with a rapid response in our moment of need. Jerry quickly…read moreassessed the situation and diligently got to work on resolving our situation. Jerry's kind words and expertise is unrivaled we would highly recommend lighting express, be sure to ask for Jerry.

In all seriousness... Car dealerships seem to have either 5-star or 1-star reviews... so what's…read morewith another one? I think it comes down to basics of service... are you happy or not. In my case, I have owned 2 Outback's since 2016 and drive them between CA and WI. I have experience w sales, service in a couple locations and I find the Kocourek dealership to be a better choice. I have 2 experiences to compare Kocourek to others. 1. Service, last week I brought my Outback in for 60K service knowing rear pads were at 2mm from another location check 3K miles ago. I got a quote for service and breaks from my Subaru dealer in CA and the out the door price was over $2300. Doing the same service here plus rear brakes ran me just over $1400. I drive down from 3Lakes area and wait for the car... they arranged for a rental so I could tool around Wausau for a few hours. all in all a great day. 2. Sales, last week when I was doing service, I reviewed purchasing a 2nd Subaru for the family. having purchased 2 Outback's in CA I found that getting anything less than MSRP is nearly impossible without broker or fleet connections... Whereas here in the Midwest, Kocourek started at $2500 off MSRP. Then when picking up the car today, they said that they had pre-installed "undercoating" but were absorbing it... as a courtesy for the few days of back and forth texts and emails to close the deal. Bottom line, this dealer is over the top in both service and sales compared to the 2 local dealers I am used to in Northern California. Happy to share I am a big fan.

This is my third visit for service at Kocourek and they do excellent work. The pricing is far,…read moreexcellent communication and service has been done right the first time. It's amazing how excellent the service experience has been in comparison to the sales department.

Outstanding business!! We were driving to the Northwoods from Chicago and kept losing tire…read morepressure. We stopped at several other places and either they couldn't find the problem or weren't willing to help. We had a Chevy Tahoe that was 2 days old and as soon as we called Jacob, he said come on in. Not only did they fix it but every person on their staff went out of their way, including staying late. The owner, Patrick, was committed to helping and even visited with us to make sure if they could fix it they would. Can't thank them enough! So many other businesses could learn about customer service from Patrick and his team! Go here, without hesitation!

SO very disappointed with this dealership. They take advantage of people especially if they are…read moreyoung. My poor niece was scammed by this dealership with purchasing a vehicle that they agreed they would repair the damages that were notated but failed to do in a timely manner and played like they never said that until proof of paperwork was brought in. Never actually licensed the car!! paid for it but never sent in the paperwork which caused my niece to be pilled over and advised that her plates have been expired. Do not waste your time with this company!

I traveled to Canada for years to get my vehicles rust proofed at Krown (the best in my opinion)…read more I now live over 5 hours from my that shop so looked for a closer option. Deathgrip Motorsports was half the distance so I booked my appointment and had my car rust proofed there today. I couldn't be happier...super staff and service. I spoke to one of their techs regarding my vehicle and he was very professional and knew his stuff. I'll be back again next year. I know how well this stuff works...just do it and you will NEVER have rust issues. This shop is the real deal...highly recommend!

Simply put, these people rock. They do a great job and explain everything. Worth the 2 hr drive!read more