Our family member had prearranged & prepaid her funeral and we feel that the funeral was not 100%…read more The director told 6 of us there would be a free obit (2line) in the newspaper-he lied when we questioned him, we were told the newspaper no longer offers that. The burial was the worst I've ever witnessed. It was set up under the patio at Prien Memorial Cemetery. The hurst went to the grave that was undressed-no canopy, no green rug-4 sheets of plywood with dirt , no skirt around stand, visible hole, pile of dirt uncovered, tractor next to the grave. I have 2 other issues, but they are minor compared to these. I spoke to the mgr of Johnson's that stated they would return my call -it's been a month.

They handled my sister's funeral. A friend thought people could go on Johnson's website and donate…read moremoney towards a funeral. I couldn't find anything like that so I asked the man, Stephen Schindler, who was helping my mom. He said yes there's websites like that. I asked if Johnson's did that not other websites. My mom went up there to see about the death certificates a week (or maybe 2 weeks) after my sister's funeral and they didn't have them. A secretary said they typed the wrong social security number on it and it wasn't Johnson's fault. I don't know who they were but it wasn't Johnson Funeral Home. Stephen did come out and said he saw the mistake so he rejected it and ordered new ones. We were there on a Tuesday. We were told the new death certificates should be in the next Monday or Tuesday. Three days later my mom gets an email from a lady name Missie saying my mom had to okay the new death certificate. NOTHING HAD CHANGED! My mom didn't reply because we were told there was nothing to worry about and the mistake wasn't Johnson's fault and new certificates were ordered. Monday Missie called and said the death certificate hadn't been approved by my mom and new certificates hadn't been ordered. There should have been communication between Stephen and Missie way before I texted Stephen. I texted him after getting the message from Missie. We were even at Johnson's on the Sunday before Missie called us Monday. Still Stephen didn't say anything about approving the certificates. There's a lack of communication with the employees and then with the customers. We finally got the death certificate 3 weeks after my sister passed. Stephen didn't even ask about the flowers that go on the casket. So my sister's casket didn't have anything on it. It would have been nice to be told or asked about something.

The entire staff at J.E. Hixson's Funeral Home was fantastic!!! Particularly Amber, Tylor, and…read moreBryce. The minute that we walked in the door at Hixson's to finalize arrangements for my Mother, my brother and I felt very welcomed, comfortable, and at-ease. Moreover, Hixson's did some wonderful things to personalize the service for my Mom that made us feel so good. For example, they saw in the obituary that we created for my Mom that she loved sewing. So, they displayed a sewing machine and supplies on the guest book registration table. Very personal touch! I was very impressed with their attention to detail on everything. They were excellent at communicating with us throughout the entire process as well. Their facilities are very nice too. In a difficult time, they made everything so easy on us. Because of that and the above comments, I highly recommend Hixson's. They are great.

Had a big of a snag getting flowers delivered to Cameron, La, being it is an hour's drive away…read more Being this is Mother's Day weekend and the funeral in Cameron is 24 hours away, I was quite flustered. Called and spoke with Carolyn who got right on it. I felt much better with her assurance and the flower sho'sp ability to complete my order. This is a blessing when you no longer live in the area and are unable to attend a funeral that is very important to one and her family members. Thanks again Carolyn and Mathilda Ann.

The absolute best! Susan and Randy make a point of making you the most important person ever…read more They are both concerned with what you want and offers suggestions as to what works best! I was so very pleased with the outcome. Highly recommended-

The staff and location are premier. They are very professional, highly trained, and do an…read moreimpeccable job taking care of families in the Lake Charles area.

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

Very nice services and very attractive to the family and their needs. We would recommend this…read morecompany to supply your needs for lose of love ones.

From the owner: This job is a calling. While I have always considered myself a "people person", it is my Christian…read morefaith that has enabled me to provide genuinely compassionate, and professionally superior customer service to my client families. In starting Heritage Funeral Home, I wanted to offer families a better, more affordable option that wouldn't cost $8-12k, or more. I can do that because, while I want my business to succeed, I'm not focused or worried about getting the maximum amount of profit possible per funeral. My goal is to serve and minister to each family with honesty, integrity, and decency, and let the results speak for themselves.

I can't say enough about Kings Funeral Home they are the best funeral home in Lake Charles…read moreLouisiana my family the Dixon's all have been buried through this funeral home. They are very professional and caring. Mr. Elijiah is just so kind he has been very supportive and helpful during this difficult time of bereavement. I definitely appreciate the entire staff for being there for my family as well as myself. We appreciate you all very much.

I cannot give enough praise to Kings Funeral Home. I recently lost my 44 year old son unexpectedly…read more Not only did they give me the best price, but were by far the best choice for my family. They were kind, informative, and walked me through each step. They truly treated us as if we were a part of their family. They went above and beyond to make this horrible thing that happened to us as stress free as humanly possible. I really believe that there are angels among them. Especially Mr. Elijah Gillory. He is an absolute gift from God in our greatest time of need. I can never thank him, or Kings Funeral home enough for the way they handled everything for us.