I am a patient here and came down with the flu and need to be seen but they say they cannot book an…read moreappointment or take a walk in because they have too many providers "out this week". The office clerk could not provide any suggestions for where else I could go because "she's not from around here" and was not apologetic and seemed irritated at being interrupted from her computer work. Lots of signage outside, saying walk-ins welcome and that you can be seen today. False advertisement. Will be looking for a new primary doctor.

This office is horrid. If you need to be seen you will wait a month and the staff is very…read moreunfriendly.

I have had nothing but excellent care with Dr. Alex Compton. He is very thorough and listens to…read morewhat you have to say. The hygienists I have had experience with there are excellent.

Do not recommend, the doctor lacks experience in dealing with people, and his staff, although good…read morecan't carry the responsibility for my constant pain and my husbands, we both got the same procedure done can't eat anything cold nor hard and constantly hurt

I was visiting from out of town & felt super sick on New Year's Eve. This clinic saw me quickly &…read moreaccurately diagnosed me with strep. Had me out the door in under an hour. All the staff were courteous & friendly, even on a holiday- which is particularly impressive. Very thankful for their quick, kind expertise.

I have a complicated medical history and current issues and I receive most of my care at Vanderbilt…read moreUniversity in Nashville. I moved to Albertville a few months ago and was understandably nervous about finding a local family practitioner and discovering this was an urgent care I never expected to return but I could not be more delighted with Doctors Medcare! I've been twice now and saw Dr Bayer who was thorough, knowledgeable and CARING! We spent quite a while discussing treatment options for different issues. He ordered a bone scan and within days had me on medication to regrow bones. Today I went on a Sunday, was seen by Audrey a NP who was every bit as professional and caring! I haven't had a decent family practice supporting me for years and finding Doctors Medcare is a dream come true.

Great family practice with caring physicians and nurse practitioners!read more

The least helpful people I have ever come across. Reception never answers the phone and when they…read moredo it's with attitude and rush. Very unhelpful, asking questions about copays and new patients and she then tells me someone can call me back next week with that information. Doesn't get my number before hanging up, how will they call me back? If reception is this uncaring how will my doctor treat me?

I had to find an urgent care last minute, on my vacation. I've been in so much pain the past 7…read moredays. I tried a telehealth appointment in which the Dr let me basically diagnose myself lol. With no relief no rest no sleep . I was desperate. I came into this office today and everyone was so friendly to me . Dr Campbell came into the room diagnosed me within 2 minutes . where everyone else was suggesting surgery. He found an alternative for me. In one office visit I had a nurse practitioner and a doctor exam me and get to the bottom of my issue. I am so thankful to him and his staff for the relief and sleep I got after leaving his office. If I'm ever in this area and need a doctor again, I will definitely choose this one.

What a fantastic staff they have here. Everyone is friendly and helpful. I have dealt with two…read moredoctors and a few nurses and all are compassionate and helpful. I wish I had upgraded to them way before now.

From the moment I stepped into the office, I was greeted with such kindness and professionalism…read more The entire office staff was great, the building itself was very clean, and I left feeling so much better than when I came in. The doctor was amazing: listening to my concerns and she was very knowledgeable and helpful.

This place is awful. Being new to Alabama and not familiar with the culture and living almost an…read morehour away at the time my son was sick and it was taking over an hour for them to make a phone call to the pharmacy for medicine it was late at night and he needed to get home. I called and they wouldn't put it thru. Later I got a bill after a year of being seen and it wasn't even correct! They had overcharged me and I went in and spent over an hour teaching the woman basic math to correct the mistake. Then I saw a copy of the bill and they had written horrible things about me on the bill!!! I was horrified you'd think they would have more compassion for a single Christian woman not from the area trying to help her son and not throw her money away do to not having efficient people. Don't be an outsider from out of town as you will not be welcomed. They will judge you. Then they claim to be Christian with their holier than though music. Maybe some of them are but some of them aren't.

Dr. Johnson has been my doctor for 30 years. He has treated my whole family. He is so kind and…read moreconsiderate. I've never been sick or had a health issue that he couldn't resolve or new a specialist to refer me to. Brandi,his nurse,is great! The office staff has always been great and getting appointments or leaving a message has never been a problem. Grateful to have him for my doctor.

After trying to see other doctors with out success, I am so thankful that Dr. Trotter could take…read morethe extra time to see me. He was very kind, through, very thoughtful and he gave me the utmost best care. I had a quick recovery receiving treatment, I was on the mend and feeling so much better. I am forever grateful!

My Mom and I had a very unpleasant quarterly Ear Cleaning Appointment with Dr. Trotter, MD, today…read morethat left us quite disturbed because of the long wait time, and being subjected to other patients in the waiting area not wearing masks to control the spread of potential Covid-19 in the waiting area. My Mom is 89 years old. Her appointment was originally scheduled for 11:00 AM, on 23 February 2021. I received a call from Dr. Trotter's Office as a reminder of the upcoming visit on 22 February and also told that her appointment had been moved up to 10:30 AM. The result was that she was actually seen at 12:10 PM (almost 2 hours later). What made the situation worse, there were patients in the waiting area without wearing masks, which could have exposed my Mom to potentially catch Covid -19 from these persons - not acceptable! Instead of enforcing the State of Alabama mask mandate, these unmasked persons were actually seen by Dr. Trotter which subjected his staff to the possible spread if this virus (even though the staff were all wearing masks while we were there). When I confronted Dr. Trotter on these issues, I was told that Dr. Trotter that he takes great pride in taking his time with his patients and, if we were upset with his explanation of how he runs his operation, then we should not schedule to be seen by his office going forward. Dr. Trotter attempted to make recommendations for her to see another doctor but, their office is located in Boaz, AL - over 45 minutes away. This experience was totally unacceptable for my Mom and her various ailments. Needless to say, we did not stay with Dr. Trotter and signed a form to get a copy of my Mom's medical records so we could present to the next ENT professional we select for my Mom. Overall, a very disappointing appointment and overall experience.