Shout-out to the Best Primary Care Team!…read more First of all, I'd like to thank Dr. Schenkel, Mrs. Schenkel, and the amazing medical assistants. You are all truly rock stars! Dr. Schenkel, you are the best of the very best, and I'm so grateful to have found you here in West Hills. Your dedication, compassion, and professionalism make such a difference. Thank you for your outstanding service in the field of medicine. You are a truly valuable member of our community!

I have been a patient of Dr. M. Schenkel for four years. Recently, however, he has been…read moreconsistently at least 30 minutes late to appointments. When he arrives, he often seems unprepared. I have to remind him of my medical history. In addition, just a few minutes into the visit, the office manager, repeatedly knocks on the door, urging him to wrap up every five minutes so he can see the next patient. That said, the front desk staff are always nice and friendly, which makes checking in and interacting with the office pleasant. Experiencing a doctor who is frequently late, unprepared, and rushed feels unprofessional and leaves me concerned about the quality of my care.

I have been a patient of Dr. Xu's for many years. He is thoughtful and always open to any…read morequestions I may have. I highly recommend him.

He has always been there for me and my husband. He is the best doctor we have ever had. He cares…read moreabout us.

Everyone at the office is extremely nice ans helpful. The office is very clean and welcoming. I…read morefinally found a docters office that I like.

Very responsible and persistent. Has excellent facilities.He is very serious and has a great…read morepersonality.

My wife and I started seeing Dr Lavin in November and we are so happy we have a concierge doctor…read morewho is available for all our 24/7 needs Four months later and we are thrilled with the attention we receive and the knowledge of Dr. lavin. Their system works great. Alfie & Myrna Shanfeld.

I have been going to Dr. Lavin for over 20 years and have always been taken care of with the best…read morecare from him and his staff. I'm extremely happy with the treatment and service I receive and would highly recommend.

Location 4 stars: In the trendy Village shopping complex in Woodland Hills, California, near…read moreCostco, on the second story of a building right above Tender Greens. Plenty of parking in the structure and the open lot behind it (free for the first 1.5 hours) but be prepared to walk a little since Costco customers keep the parking lot pretty full. For a much shorter walk, there is also a drop off location and paid Valet parking behind the building. Venue 4 stars: Beautiful building. Access via stairs on the side or an elevator behind the building. The lab which I visited has a separate entrance directly across the offices. Staff 4 stars: Most of my interaction was automated. Lab visits are walk-ins but you do need a referral from your UCLA doctor before you go. Once you enter, you sign in on a tablet and will then start getting text alerts on your phone. When you turn comes, the text will tell you which station to go to. Once you arrive at the station, you are greeted by a lab technician who logs you in and performs the necessary lab work. My lab technician was polite and efficient. Wait Time 4 stars: I am not sure if it is always this good, but I only waited 10 minutes. The Bottom Line 4 stars: A solid option in a pleasant and convenient location. Highly recommended!

Avoid Dr. Denise Samantha Garvey at UCLA Health in Woodland Hills. This is a part-time doctor who…read moreuses stigmatizing language in the charts of certain patients. This is designed not to assist in patient care but to negatively influence how certain patients are viewed and treated by other healthcare professionals in the future. This is an extremely irresponsible, malicious, and unethical practice. Medical charts are for clinical facts and evidence-based data, not for providers to journal personal biases and unfounded assumptions.

Avoid Dr. Yun at all costs. He may be a good technical doctor, I don't know, but his social IQ and…read morepatient interactions are very low and deficient. He was selected by my insurance as a primary care provider and I have seen him 4 times since January and every visit has been rushed, snippy, and I'm treated like I am wasting his time. I've never met a doctor who refuses to look at his patients. Starting with my first visit, Dr Yun was only concerned about my weight. This was the first thing he ever said to me, not even an introduction, was just, "you need to loose weight", and completely neglected serious chronic issues I have. My second visit was supposed to be a for a routine physical - please explain to me and my insurance how he completed a physical without touching me, let alone look at me. My last visit on October 10, is truly my last visit. I needed a paper filled out for work and I was told I was being referred to a specialist so "they can take care of any future paperwork". I will be reaching out to the medical board for an official complaint. Dr Yun is just exceptionally rude and treats his patients as an inconvenience to his being a doctor. I do not and cannot morally recommend him to anyone. He is the absolute worst. Aside from the issues with him, the entire staff, including nurses and front desk as the most amazing people. I will miss interacting with them.

Dr. Smaine has been my internist for almost two years, now, and she has been nothing short of…read moreremarkable. She is an advocate for her patients, is invested in our well being, encourages healthy lifestyle choices and exudes compassion in her care. I do find it unfortunate that UCLA makes it so hard to get a hold of any of the offices directly, and we have to go through a call center, but that is nothing reflective of this and the many other incredible physicians under the UCLA banner. Incredible work, Dr. Smaine.

Dr.Shafa and his office staff our the best. Dr. Shafa did my breast and he did an awesome job. This…read moreoffice combination of many surgeons , so get a bit confusing but everyone is terrific .

Dr. Brian Shafa is a top notch expert in Lipo. He did Lipo on my chest and I am thrilled with the…read moreresults. He has great bedside manner and the staff is super helpful and friendly. I couldn't recommend them more.

Dr Nili is absolutely excellent!! Knowledge, warm and caring. She has taken excellent care of me!…read more Highly recommend her.

I had an ear problem that continued to get worse and felt like I needed to address it before I got…read moreon an airplane in a few days. I was concerned that it might be an ear infection. I figured I would end up with an antibiotic and then be able to get on the plane. Everybody at this facility was so nice. They were courteous, kind, and professional. This included the receptionist, the medical assistant named Amy, and the doctor herself. Turns out I just had a severe wax build up. The doctor explained that I would need to have my ear washed out before she could even see what was going on in there. Amy the medical assistant came in, explained the entire procedure, and was very kind and gentle on me during the procedure. After everything was cleaned out and I had no infection. I was so grateful for their excellent work. This was so much better of an experience than my regular doctor's office. I will definitely be back for my urgent care needs.

I've always felt truly cared for when I interact with the entire staff. It's so heartwarming and…read moreuplifting. You can feel that they take your care personally and seriously by the warmth that it is delivered through. Steven who's Job is to confirm your appointment on the day prior, his calm and friendly demeanor is such a joy that I remembered his voice and instantly recognize him when he calls. Dr Jacob, my provider of care for my life long diabetes has been there for over four years uplifting and supporting me through this challenge. Together we found what works for me to finally be able to state that I now have my sugar level under control as a way of life. My life is better as a result of my experience with this organization!!,,

Very frustrating experience. I called before my husband's appointment to confirm they accepted his…read moreinsurance, and they told me everything was fine , no mention that they were out-of-network. My husband even confirmed with them when he was at the office for his appointment. After the visit, we got a large surprise bill. We contacted the office and asked to speak with a manager, explaining the situation. We were willing to pay a portion of the bill, but not the full amount because the error was theirs. They never followed up, never called us back. That kind of service shows a total lack of responsibility. Definitely would not recommend this place.

Dr Diehl is Great . I've been going to Dr Diehl for about 15 years and his always been honest, very…read morenice and has some fantastic referrals for specialists . Highly recommend . Cheers

After waiting for five months to be seen by Dr. Diehl, his office calls me the Friday before the…read morescheduled appointment to tell me that they have cancelled it. The reason given was that Dr. Diehl didn't see a need for me to be seen by him. Five months wasted waiting on this doctor. Five months that I, and my primary doctor could have used to look somewhere else for answers seeing how difficult it is to find a rheumatologist in my area. A complete and total lack of respect and professionalism.