Food smelled yummy and looked great, but we didn't try any. Overall the price point was good for…read morewhat you get. Several machines were broken. Staff was consistently cleaning which was nice. The best part was the guy who helped my kids pick their prizes. He made them feel special, used their names and was very patient with their indecisiveness. The only reason that I am not rating it a five is because of the broken machines.

We booked a birthday party there. It was very last minute and they were so accommodating. Both kids…read moreand adults had so much fun! We went at a pretty busy time but we never waited long for anything. Service was incredible. Palmer served our party and he was so patient and kind. An older gentleman named Steve really went above and beyond for our party. You can tell he loves people and loves what he does. Truly gave us an amazing experience. We look forward to coming back!

It's so great that this new location is open! It's so clean and they have so many games! It's so…read morefun! The employees were helpful and kind too. They were constantly cleaning the games too - which was great since so many people and kids touch them. They have a ton of great prizes too! A super fun date idea and can't wait to come back!

It so old arcade games and kid games there are so funny. So…read morefunny and so much for kids.

Terrible experience at Provo Beach. My cousin ran into an exposed zip tie in the indoor playground…read moreand ended up covered in blood and needing an ER visit. Instead of helping or apologizing mid-crisis, a male employee knelt down and told her, "This is why we don't run," while she was crying and bleeding. Completely insensitive and unprofessional. If running isn't allowed, there should be signs or better supervision. An exposed zip tie in a kids' play area is absolutely unacceptable. Plus, what would you expect?? If it's a KID playground, there should be at least one employee or attendant nearby watching them if running wants to be avoided.

The FlowRider is AWESOME!!!…read more My wife and I made the trip up from Las Vegas for my birthday over the Thanksgiving Holiday weekend. We booked a surf lesson at 2PM, but due to some timing issues had to move it to 3PM which the team was more than helpful in accommodating. It's hard to believe it can be as cold as the high 20s outside and you're inside catching waves on the FlowRider. The pool area is well heated and the water was warm. There are plenty of grandstands for people to sit and spectate. They have lockers to hold / secure your stuff while you catch waves. They have bathrooms for changing, and showers to clean up after (the only thing I wish they had was more areas in the bathrooms to hang or set your stuff down while you shower or change. Even a small foldaway table would have been helpful). Our lesson was essentially a 60 minute private since my wife and I were the only two in the session. Our instructor John was super friendly, helpful, and informative. He gave us a quick overview and had us riding waves within the first few runs, and if you wiped out (which is pretty painless and fun) he'd have some pointers for you for your next run. We each would do 3-4 runs and then trade off and as long as we had the energy John was at the ready to help catch waves. This was a total five star experience, and I can't wait to do it again! It looks like they also have GA type session where you pay the hourly fee and it's open to the public for everyone to use in turn. However, I'd highly recommend a lesson if it's your first time out. You can also rent either half or whole of the FlowRider by the hour should you have a private event or just want to hone your skills.

Had a great time at FatCats! Friendly helpful staff. Ellie, Kynlee and Adam helped our group out…read moreso much!

FatCats on a Saturday night wasn't too busy, which was nice! We paid for a package that included…read morebowling, a pizza, and some arcade credits. Bowling is fun and it's a very typical lane setup. The animations are pretty dated, but that's not very important. The pizza was very average and kind of small for four of us, so we decided to order mozzarella sticks, fries and chicken strips. But no! The fryer was broken, so the only option was another pizza, but luckily, Costa Vida was next door. The kids were disappointed, but we moved on to arcade games after we finished bowling. There are some fun arcade games, but several we wanted to play were out of order. Skee ball was fun, but the basketball game was also broken. Overall, everyone was helpful and service was great, plus the prices are reasonable. We would go back for bowling but would probably choose somewhere else for more food and arcade game options.

Found Rad Tag while searching for a more grown up place for my son to celebrate his 18th birthday…read morewith some friends. This turned out to be perfect for the group that we had - a mix of teens and tweens (family). I did the birthday package and the employees were just awesome and so flexible and accommodating. The facility is clean and well maintained. The laser tag was obviously the main attraction and it was a lot of fun. We did 30 minutes, which turned out to be 3 rounds. The mission we were on was called Sole Survivor. It was really cool to have objectives and I even won once - which totally shocked me. The vests fit a variety of sizes. This place was so much fun. It would really work for any group - kids, teens, and adults.

Absolutely amazing! You do need to listen to instructions to understand how to play the game…read morebecause its different than other laser tag, BUT WAY MORE FUN. Also, the food is AMAZING, especially the pizza, they even have gluten free pizza and a gluten free brownie.

My daughter attended a year end party here and it is pretty fun down. I don't even know if they…read morewere monitoring the kids coming and going to be honest. It had a skating rink. The skates are older. They had pvc roller skating trainers which were cool but my daughter only put the skates on for 2 min before deciding that's not what she wanted to do. They have several bounce houses. They had mini golf but I didn't get a look at it. Several arcade like games. I didn't order food or drink. If you're into older nostalgic skating places this is for you! I think there's one closer to our home so I doubt come this far again.

Having a great "school night out"--kids having so much fun and living the black outs and music!!read more

Super fun place for the race track! I just wish they had places to sit when the racers are driving…read more It's a nice activity to do!

First time to The Grid. There were seven of us and we were all in the same "heat". The carts can go…read morepretty quick, up to 40 mph. The track is longer than other popular go cart tracks. I found The Grid tracks on the narrow side, difficult to pass. I liked the "S" turns and multi-level track was really fun. There's an adjoining arcade but the prices were pricey. I found the staff to be friendly but focused on their responsibilities.

One of the best dates I've had with my wife! Great staff, loads of fun and worth going!read more

The pictures you see on other posts are inaccurate and outdated. Our time there was borderline the…read moreworst customer experience I've ever had. None of the hand controllers were charged so we ended up sitting there for 45 minutes while the Only employee working tried to find functioning remotes. In the end, we left without playing a single game becuase of their faulty equipment. We couldn't get a refund. Total waste of time and money. The employee was kind and as helpful as he could be but was left completely dry and could only do so much. There was zero accountability from the owners. Whoever owns this place needs to seriously reconsider how they run things. Words can't adequately describe the atrocious details of tonight.

We had a mixed experience here and although it's a good if not great place for many and even we saw…read moreit looked fun, there was a single incident that occurred that disturbed us greatly. Our 7 year old was attacked by other attending older kids and what looked like a brother and sister, together approached our son who was minding his own business and is timid and petite, then the 2 older kids together pushed with great force, our son from atop a platform down into a foam pit below, to our shock and his surprise. That being said, I'd say it's hard for Hang Time to police the activities of kids that go rogue, break house rules and engage in violent bullying behavior. I wished there was maybe more security. I was able to record it because we video our son in gleeful spirits and new experiences, and it just so happened within a 25 second recording we did document the incident (and posted the video in 2 parts on Hang Time's Yelp page for their review and our substantiating the claims with clear cut evidence). Why do I give them a "Good" * * * * Four Star review instead of something more appropriate per our experience, a lot lower? Well, again, I don't think i was necessarily Hang Time's fault, 'tho maybe responsibility in part, not something they could have prevented or easily policed. We did not report the kids to the facility because it happened on 12/23/23 and being the holidays, took the high road not to get them in trouble (and kicked out). Maybe in hindsight we should have, but we didn't (tho shared the video with friends and they were all shocked and they themselves had similar opinions of these kids and believed they should have been punished). Overall, the facilities are clean, it's organized, spacious and kids can have fun here. They charge by the hour, require sticky/grippy socks, but that's pretty standard with most indoor playlands we've gone too.

My grandkids come here frequently and love the slides the most…read more They tried to close an hour before posted times which was frustrating. Also, their food employees left hours before closing so I ordered pizza to be delivered since we were planning to eat while there first hours. It wasn't as crowded as I expected. Decent prices. They could use many more employees!

My wife and I had our welcome dinner here the night before our wedding and they accommodated our…read moreparty of 60+ people. Everything from the food, service, and hospitality was perfect. Our waiters, Gaston, Brittany and caitlin did a wonderful job. The manager, Jake, also did an amazing job in making us feel comfortable and ensured everything ran smoothly. We appreciate all the thought and hard work that was put into our night and would highly recommend stopping by.

I was warned not to come here or host our family reunion at Topgolf because of the terrible…read morecustomer service. They absolutely lived up to that reputation. The staff couldn't even process a gift card. Somehow they applied it to a random stranger's bill, then actually told me I needed to go work it out with him myself!- that is unacceptable!!!!! They used part of the balance, couldn't figure out the rest, and made me wait over an hour for a manager! That hour completely ruined our lunch plans. As if that wasn't enough, they also messed up our food order, and instead of simply fixing it, the food runner argued with us about it. The worst part wasn't the mistakes--it was the complete lack of accountability. No apology, no urgency, and no one seemed to know how to resolve even basic customer service issues. I even called corporate afterward, was told someone would contact me, and never heard a word. Topgolf may be about golf, but they really know how to top it off with terrible customer service.