Had an unbelievable experience with Kristina and her husband Gary (owners). This was our first…read morecruise to AK and after my fiancé and I went into EVERY jewelry store in Skagway we were getting a little tired of the pushiness that seems to go hand in hand with jewelry sales. Out of the 15+ shops we went into, this was the best by a landslide. Kristina was extremely patient and sweet. She worked with my fiancé to make a custom ring design incorporating all of his favorite things across several different types of rings and in total it came to $2,300. We felt no pressure which was unlike any other store. While we ended up staying hours there, they treated us to snacks, drinks, and later a comped dinner. I really can't say enough good things about this store and the owners. I'm delighted by my ring which was $2,900 (a shocking deal) pictured below.

Kristina and her husband Gary are fine people. Their collection of jewelry to sell is exquisite…read moreand so fairly priced. This is a must stop while in Juneau!! I love my purchases both times . Stop in and you'll see what I'm trying to say. Thank you Kristina and Gary.

This is a pretty cool store. The store looks small but it is jam packed with items. There are lots…read moreof Native Alaskan Art work for sale along with some pretty cool gem stones or geode. I picked up a really nice rock for my collection. That was pretty cool. It is tailored to tourists. The shop is located downtown of Juneau and yes the store was very busy when we came. The staff was also very friendly as well. Prices are reasonable. I highly recommend visiting this store.

DO NOT SHIP ITEMS FROM MT. JUNEAU TRADING COMPANY…read more My beautiful 2300.00 statue arrived broken. They have not solved my problem. I contacted the shipper insurance, the collect the statue and shipping contents, and Mt. Juneau Trading Company is no longer taking my calls. UPS says they settled the matter with Mt. Juneau Trading Company, and that I should call them for a solution. They are now not taking my calls. I was on a cruiseship and am also considering contacting the cruise ship company to lodge a complaint about Mt. Juneau Trading Company's business practices. I seek a refund or replacement. My calls are NO LONGER being answered. I expressed concern when I purchased the statue, about it breaking during shipping and KYLE TRIPP assured me it would arrive unbroken. I have spoken to the owner JACK TRIPP several times and have not been given a solution. Only delays. I hope they contact me and fix my problem. 780-709-4584. Until further notice, DO NOT SHIP LARGE ITEMS FROM THIS STORE.

When we were at the store ,the sales people were very very nice…read more The selections are varied.BUTOver priced !!! Selling jewelries which are of no value!!!! I was charged, $3,150.for a pair of oracle earrings . When I have it appraised back in CA, 2 appraisers said , they are not gold !!!! No value!!!!! So , when I returned it , asking for a refund they were not returning my calls or messages . I even suggested to exchange it with something of value ,but, NO Answer!!! These sales people went dead . They are guilty of deceiving customers!!!! Never, ever go near that store specially you come out of a cruise ship. And Cruise Ships should not allow them to advertise in daily newsletter. Again--- Beware !!!!!!

We were there on a cruise and spent alot of money and were sold a fake bracelet and I lost a piece…read moreof oracal from my ring and I would like to fix it but they don't call back. I am really frustrated as they send you there saying they will not sell you fakes and they did!

Had a great experience. Local family owned, unlike all of the other jewelry stores. Bought a lovely…read morepair of earrings and the owner repaired a ring while we had some food. Accidently left our card at the jewelry shop while we were eating and the owner tracked us down at the restaurant to give it back to us.

I was on a trip with my brother to visit his daughter in Janeau, she is a ranger on the island of…read moremitkoff in Petersburg, I met the owner of the red lady on a rainy day when i wandered in her store. She was lovely and so was her help. I bought a 24K gold nugget ring and it is beautiful. I am trying to get back in touch with her, she had some other items im still interested in. Very good jewelry store, i wish them luck with covid.

Great store to pick up unique gifts and souvenirs while in Juneau. The space is a little tight,…read moreespecially when the crowds roll in from the cruise ships, but it's packed with fun and interesting finds. I ended up buying a gorgeous pair of earrings that were surprisingly reasonably priced. The lady who checked me out was also very pleasant and helpful, which made the experience even better. Definitely worth stopping in if you're looking for something a little more special than the typical tourist souvenirs.

4 stars Cute store…read morewith plenty of locally-made trinkets and other non-local art/craft stuff. Layout made sense and the staff were nice. Prices were relatively competitive to other stores. I don't think there's much else I can say.

This was my second visit to this gallery that is Alaskan owned and operated…read more I absolutely love Donna Touhey's pottery and bought another piece plus two Polish pottery spoons for my coffee. Such gorgeous items in this store, wish I had more room in my suitcase to take it back to Florida.

This place is highly recommended on Reddit. I'm surprised there's very few yelp reviews. Absolutely…read morecharming, local art and craft location. The staff is super friendly and nice. I thought your cookbooks and I didn't know the difference from two authors and they clipped through it and explained what they thought the difference was. Plus they were able to note that a lot of the recipes were similar so no need to buy both. Evidently does a very, very, very special chocolate cake that everyone in Juno eats. Which was nothing to hear because I not wanna make it. Great place to buy gifts for other people. Some of the artwork is absolutely stunning.

I stumbled into this ship looking for something different i found it! Every single shop in…read moredowntown has the same stuff..jewelry wise. There are some exceptions.. but this place is wonderful. I especially lived meeting the older man who's has this shop for 45 years. Graham, wonderful man. He was my favorite person I met and had the please to talk to. He definitely deserves your business.

Wandering around Alaska, you are drawn into a variety of stores pushing their deals on you…read more George's is a great find in Juneau. I was looking for a unique gift and found it. I felt the price was a bit high, but he wouldn't budge. I shopped around only to learn he had the BEST price in town! Fair, honest, excellent prices, nice jewelry and a wonderful shopkeeper who deserves your patronage.

Jerry, Was awesome. very pleasant and easy to deal…read morewith. We will return in a year or more. Jerry was not pushy and has a great demeanor Thank you... D2

Jerry was super helpful in assisting us with purchasing beautiful rings. We went in to look for a…read moretanzanite ring and ended up purchasing an aquamarine as well because the beautiful rings were priced so fairly. Jerry was personable and willing to work with our price point.

If I could select a "0" stars I would. Adding to my review from 3 weeks ago, I JUST received a…read morenecklace I ordered on a cruise ship in NOVEMBER! 6 months later! And not how we discussed. Poor customer service . At one point they couldn't find my necklace. Believe the bad reviews and RUN. Seriously!

PUBLIC NOTICE & CONSUMER WARNING: DIAMONDS INTERNATIONAL…read more Documented Pattern of Misrepresentation, Bad Faith Conduct & Refusal to Honor Obligations Based on my personal experience and the extensive history of similar complaints, I strongly advise consumers to avoid Diamonds International: * Do NOT trust their sales pitches * Do NOT rely on verbal assurances * Do NOT expect transparency or cooperation when issues arise * Do NOT assume they will act in good faith Their conduct reflects a serious breakdown of ethical, professional, and legal obligations to consumers. Summary of Events: $25,000 Rolex Purchase With Serious Issues During a Royal Caribbean Icon of the Seas cruise, my wife and I purchased a $25,000 Rolex from Diamonds International in St. Maarten. Upon returning home to New York, I noticed a large red "Final Sale" stamp above my signature--something I was never informed of at the time of purchase. Consequently, I requested a lawful refund. Diamonds International assigned Ms. Caroline, Customer Experience Manager (Florida), to the case. Instead of resolving the issue, Diamonds International engaged in conduct that raises serious legal and ethical concerns: * Claimed to possess video evidence of the transaction * Refused to provide the video * Refused to supply legal-department contact information * Refused to engage in good-faith negotiations * Attempted to enforce terms I never agreed to This behavior is evasive, nontransparent, and inconsistent with good-faith performance under standard contract and consumer-protection law. Legal Analysis 1 No Contract Exists -- Lack of Mutual Assent Under U.S. contract law, a valid settlement requires mutual assent (both parties agreeing to the same terms). My clearly stated condition: "I will remove all social-media posts after the $25,000 refund is issued." Diamonds International's response: "Diamonds International does not agree to any modifications of the settlement agreement." Therefore: * No agreement exists * No contract was formed * Any claim of a "settlement" is legally void due to failure of mutual assent This is fundamental contract law. 2 Withholding Evidence = Bad Faith Conduct A company that claims to possess transaction evidence but refuses to produce it is acting contrary to: * The implied covenant of good faith and fair dealing * Fundamental principles of business transparency * Reasonable consumer-expectation standards * Standard dispute-resolution practices Such withholding raises serious concerns about the legitimacy of their internal processes. 3 Publicly Documented Pattern of Consumer Complaints Diamonds International holds a C+ rating with the Better Business Bureau (BBB), reflecting a documented pattern of complaints, including: * Misrepresentation of merchandise * Inflated pricing for inferior or misgraded items * High-pressure, aggressive sales tactics * Verbal promises later denied or contradicted * Failure to provide documentation or evidence * Resistance to lawful refund requests * Refusal to negotiate in good faith My experience aligns directly with this documented pattern. Public Consumer Advisory Based on: * My personal experience * Diamonds International's refusal to provide evidence * Diamonds International's refusal to provide legal contact information * Their refusal to negotiate in good faith * Publicly documented BBB complaints I am issuing this formal warning to all potential customers: * Do NOT purchase jewelry from Diamonds International * Do NOT rely on verbal statements or "guarantees" * Do NOT expect transparency, accountability, or fair dealing * Do NOT assume they will honor refund obligations or provide requested evidence This company's conduct demonstrates a clear pattern of unethical, unprofessional, and bad-faith business practices that consumers must be aware of.

I came here for their Alaska Pandora Charm. They are one of the few stores that are authorized to…read moresell pandora charms. At least that is what I was told. They wrote up the receipt on a Pandora sales slip so they appear to be legit. They had several charms to choose from. I got the one with a cruise ship on it and it says inside passage on it. It cost $95 without tax $99.75 with taxes. That seems expensive as most of Pandora charms are $65 on the Pandora website. They even sell an Alaskan charm on their website for $65.

SCAM ALERT! I purchased a white gold ring from Blue Diamond Hoonah Alaska while on a cruise and…read morethey were suppose to size it and ship it to my home. I never received it and when I called to see why, I was told "my sterling silver ring" will be shipped that night. I bought a white gold ring, they switched it out. I told them to keep it if they can't give me what I paid for, white gold. They refused to refund my money and I still have never received the ring.