The bus rides between Madison and Milwaukee are ridiculously expensive. The wifi is spotty and…read moreoftentimes the outlets don't work. I'm writing this review of my recent ride. I booked the Johnson/Washington stop for my return trip home. The clueless driver didn't even stop there even though that is where my ticket was booked to. She drove straight through from Johnson Creek to Lake St. Her incompetence cost me an hour and 25 minutes. My commute home from Johnson would have been 25 minutes, but it took me an hour and 25 minutes to get home from downtown. When I noticed the time, it was past when I should have been dropped. We were already traveling down E Wash and I was in the last seat by the bathroom, so there was nothing I could do at that point. Commuters beware if you use this stop! I sent an email to Badger Bus regarding this and how/why it happened with no response.

Drivers are exceptionally friendly and helpful always, buses are always clean, and the ride is…read morealways smooth and pleasant! That kind of service is a rare thing these days and I am so grateful to Badger Bus for that!

Booked a day tour for March 13th Blooms in Rooms. Started calling on the 11th due to concerns over…read moreCovid-19. Response was we are not cancelling! They were not concerned for anybody's safety. Said I could find a replacement or they could try. Not the point! Sure the $100 would be nice, but that is not my big Concern!! Now today March 14 th, their website states they are there for their customer! Ha ! The day tours are still posted!!! If this travel agency gets enough bad reviews maybe they will start to Care!!!!

The Burkhalter travel agent who booked our flights gave us incorrect information about our seating…read moreand our luggage allowances. As a result of her incompetence we had significant extra expenses as well as panic on the day of departure. I sent a letter to the president of Burkhalter describing the agent's mistakes and asking for remediation. After receiving no reply I sent the letter again, this time by certified mail. It has been almost two months now and no reply, not even a form letter. So this is the level of customer service that one might encounter at Burkalter Travel.

I have traveled with Able Trek as a 1:1 with one of the individuals I support in 2016 to Disney…read moreWorld. It was a fantastic trip, everything was thorough and planned out and we had a great time. I saw a lot of individuals with different abilities have the best time. I had always heard good things, and this was the company to go to. I had recommended them to previous places of employment, for individuals to use for trips. Now, I have been having individuals I support go on these trips the past year or so. It has been a completely different experience. I had an individual attend a multiple day trip (not their first). They ended up having really bad bowel incontinence. I wasn't notified of this until pick up. They weren't given any PRN that was sent with to assist with this issue. We were then told since this was the first time this has happened, they could have one last chance. If it happened again they would need to be picked up and would need a 1:1. Okay, we agreed. Their next trip is coming up, and we get a phone call. They need a 1:1, an extra $650. I explained that this behavior has not happened since then and we were told they could have one more shot. They discussed and nope, needs a 1:1, and need to know by today if they can pay that much and are going. We also had a conversation about the possibility of having a female chaperone vs a male, due to their past. Nope, only the same gender can assist as 1:1. Well that doesn't always work for people. I asked if the money for this trip could be set aside for day trips, that they could attend. Yep, it can be, but they have to be a 1:1 for those also now. Uh...why? Never had an issue on day trips. Sadly, we pulled money out from Able Trek and took them off the trips. Also took another individual out of the trip. This is so so sad. This is a person that is completely capable of doing most things themselves. Not a total assist in cares. If you have an individual that wants to attend make sure they are able to completely do everything 100% independently. Otherwise, they may not get the support they need on these trips. Which in all honesty is disappointing, you shouldn't have to be worried about weather someone is being taken care of or not. On a trip that is advertised to assist with individuals that need it. The assistance they provide is someone to assist with money, medications and be a tour guide. That is about the extent. Which should be more for what these trips cost. The sole purpose of this company was to make trips for people to attend that couldn't normally. It doesn't seem to be their focus any longer. Which is highly disappointing...for a company I had heard so many good things about in the past. Something has changed.

able trek is so great I love going on tours I would recommend for anyone to go on tour with able…read moretrek the staff are great family friendly environment I been on a lot of Able Trek tours and I still to this day love the staff on Able Trek Able Trek is great.

Booked the 17 seat bus for a school dance and had an amazing experience with Josh. The bus was…read morelarge, clean, and fun! Everything went perfect and on time. Thank you!

It was pretty easy to work with Top Shelf, there was good communication and our vehicle was timely…read moreand clean for our wedding day! They let us see the transportation in-person prior to signing our contract, which we appreciated :)

This was an awesome tour around the Capitol Square area. The cheese curds from Wisconsin Brewing…read moreCompany were amazing. Britany did a great job giving us architectural and historical information about Madison as we were hopping from restaurant to restaurant. Being able to tour the top of the capital building was a highlight! We recommend this tour to any first time visitor and locals alike!!

Brittany was awesome. Three of us on her tours. It lasted 3 hours,seemed shorter. She did a great…read morejob pacing us. A lot of historical information and great food. From the burger at Great Dane to the shake at Dlux all were great options. I'm not usually a sweet person but the the shake at Dlux was awesome.

Warning!!!!!! Don't…read moreuse this company!!!! I have spoken to former employees and the company is not employee friendly and rips them off. They also have a habit of taking advantage of international students that work in the Dells. They will promise them a round trip to a location for a price, leave them stranded for hours and when they do arrive back they will shake them down for more cash. Let's put a company like this out of business. They are disgraceful.

HUGE RIP OFF. Do not use this company. We did not get good service at all. In fact we did not get…read moreservices that we paid for. Then got over charged on our credit card. After we disputed it, the owner of this company fought the dispute and we didn't get a partial refund that we were promised. DO NOT USE THIS COMPANY.

My husband and I went on the lake to lake tour with guide Stanley. We we super excited to eat and…read moretour our way through Madison!! We've done 3 walking food tours prior to this one and were excited to add it to our list. There were many things we loved about this tour; Stanley's enthusiasm, the beautiful day and great walking weather, the folks we chatted with on the tour and *most* of the food. The tour was extremely slow to get going. We were all very hungry; eating small breakfasts and no morning snacks in anticipation of a heavy food afternoon. The tour began promptly at 12:30. We spent a very long time in the Convention Center talking about Frank Lloyd Wright. And then when we left the history part of the tour continued for an hour. The first tasting of any food did not happen until a little after 1:30. First stop was Merchant, a funky restaurant/bar, where we were served a Small quarter of a cuban sandwich and a tiny arugula salad dressed in vinaigrette. The Cubano was very good but the serving we seriously tiny. Then we lingered waaaay too long (in my opinion) at the Merchant sitting at the table even though everyone had been done for a while. After the merchant we made Lots of little stops to look at landmarks around the capital area. And we did a little walk through of the capital building, which was very beautiful, but my tummy was still rumbling!!!! 2:22 was our second stop at Fromagination Cheese Shop. This was an absolutely adorable shop with oodles of cheese as well as other gormete food stuffs like cookies, pastries, honey, balsamic vinegar, mustard, jams and jellies and other gift stuff . 3 small pieces of cheese and 2 crackers. There were also a few samples around the store for tasting but really it was a very small food sampling. Shortly after that around 2:44 we made it to Ian's Pizza for a half-slice of Mac and cheese pizza. Ehhh. Did not like it. They had some really cool other kinds and just an awesome menu in general. Just was not into the Mac and Cheese slice. Ick Next up was a little after 3:00 and we stopped at Himal Chuli which was a Nepalese eatery for a Mango Lassi. I was disappointed that we did not get to go inside the restaurant. We just grabbed-and-go our drinks and walked to our next stop. At around 3:17 we stopped into State Street Brats where we were served half to a third of a brat and A half pint of Spotted Cow beer from New Glarus Brewery. Good tasting. But again, a very small sample Lastly we walked to UW campus to the student union for a vanilla malt. It was good. Wish we had gotten to try the ice cream. I'm sure they have some great flavors there. The union was amazing however, right on the lake. Lucky students. The tour ran over, ending around 3:45. My husband and I left still feeling kind of hungry which has NEVER happened to us after a food tour. So, we had a fun time but left with mixed feelings about the tour. Not sure how much we will recommend this one to ours friends. Would rather send them down to the zerve.com food tours in Chicago.

Monroe street tour was wonderful!!, great food all in walking distance!…read moreguide was well educated in Madison history. The food was excellent choices. went to many places I did not know were there! pizza, salad, beligum beer, mussels, so fun! enoyed every moment, if you live in madison or visiting this tour is a must!!