My wife and I just bought our first home. Amy Brown made the very complicated and nerve-wracking…read moreprocess a walk in the park! Amy walked with us through the process, was very quick to communicate with us, was able to match our schedules to view homes and answer questions and also gave her own insight and experience when we had specific questions. Amy also did a great job recommending quality people and businesses when we needed to get inspections done. She worked closely with our mortgage officer to get us the best deal on our house as we could possibly get. By the time we closed, Amy felt like part of the family. She is truly an excellent realtor and we strongly recommend her to anyone looking to purchase or sell a home.

Amy is amazing! My husband and I were first-time home buyers and new to Baltimore. We knew nothing…read moreabout the area, the style of homes, or what prices to expect. Amy guided us through the whole process. Amy is incredibly responsive, knowledgeable, and kind. She always answered our emails, phone calls, and texts without delay. She never made us feel stupid when we asked silly questions. She knows so much about Baltimore City and really aided us when we had to decide on a location. She fought for us and won when it came to negotiating repairs with the sellers. We found a home in no time and ended feeling like we gained a wealth of information about Baltimore and home-buying. If you are looking for a real estate agent, hire her now!!

Steven is an incredible realtor. We are relocating from out of town and Steven not only…read moreHelped us understand the area better but really took the time to get to know what we wanted and needed. He found us the most perfect house in a perfect area. He is communicative and so supportive. Thank you, Steven!!!!

Steven is an amazing realtor. My wife and I reached out to him and let him know what our wish list…read morewas and the area we wanted to live in. We told him some homes we were interested in and he brought other great candidates -- he took us through all of them, but we just could not find something in our budget. My wife and I thought we would have to wait a few months until something else came in the market, but maybe a week or two went by and Steven found a new build that was almost completed -- it was not even listed on any of the big websites (Zillow, etc.). He negotiated our home at our budget and even got the closing costs to be COMPLETELY covered -- we were actually paid a large sum of money at closing when we got the home with NO money out of pocket. This man was on top of everything -- he was an amazing asset to this process. My wife and I felt confident and well informed. In the midst of the home buying process, my wife had our first baby and Steven sent us a card and gift card for our baby -- he didn't need to do that, but he is is a good man. He even gave us a custom made house warming gift that we absolutely love! If you want a great realtor who will do the hard work and help you get what you want, Steven is the man. He is on your side and will make sure you are well taken care of. We are absolutely going back to him in the future, assuming we stay in the greater Orlando area.

Do NOT use Bella Trae Realty or ever trust Rebecca Redman Hamoui. If I could give 0 stars I would…read more We rented at the community Bella Trae managed by BT Realty for about 6 years. Too many bad things were done to us. We gave them so many chances to make it right but they ignored/abused us. They damaged our stuff badly, left major plumbing issues not repaired while they were fully aware of something growing in the plumbing breakage from photos/videos & left it that way. We have written many times to have them settle up w us for a product/service that was not delivered at all and fully breached contracts by them. We have never been treated so badly & like we didn't count or exist. I'm not sure if I am allowed to do this on this site but the level of damage caused to us required us to do a site to show it. It was originally put together to share w an attorney which we have done, but the site shows it all. A small summary from our last letter to them of what was done to us is below but if you want more info/photos, go to our site listed at the bottom. 1) Constantly neglected & stalled important plumbing & other maintenance despite what was contractually spelled out as necessary & your responsibility despite constant & consistent written reports from us & caused several health hazards from it plus the limiting of sq footage, space & usable appliances we paid for. Actively prevented & interfered in repair even when we offered to do it at our own expense & then left it sitting broken & growing things & a health risk throughout the entire set of leases. 2) Caused out of control mold growth in the unit w severe botched maintenance while you had allergic tenants living there & you knew about the allergies to the point that in writing we requested to paint & carpet ourselves with permission from the owner/Bella Trae, to be sure we had all new things (that you ruined through repetitive botched water based maintenance), You ignored multiple written notices of the material growing in the cracked pipe. 3) Abused and neglected tenants you knew in writing were allergic, autistic and blind, 4) Ruined our furniture and belongings that had to be left behind so we were not further closely exposed to them on moving and we did not expose junk haul away people to that (as these molds require protective gear according to what we have researched) as well as locked us out a day early after we paid for that day which caused us to lose many things and then charged us to haul away what you made us leave behind a full day before our lease ended, 5) Charged us for the belongings you ruined and now have not made any move at all to contact us or get us our money back in any way while we told you to contact us to arrange this by this email and pickup, in essence stealing our money after severe tenant abuse & health hazard exposures through maintenance abuse/neglect, 6) Locked us out of the site portal completely so we cannot see our account, without sending anything regarding our requested settlement or security deposit to the email we asked you to send to upon turning in our keys, that you have had for the entire time (8 months now). 7) Locked us out of the unit earlier than the end of the lease even though we paid through the end & you reviewed us as people who paid in full & were good tenants to another realty firm right before that. June 30th goes through 11:59 PM and only began at 12:01 am but you locked us out at 12:00 am before we got all of our belongings. If it were not for me reading the riot act to the person at the speaker at the gate and threatening legal action and bringing police with me, more of our things would have been left behind. 8) Blew us off when we asked you if there were any available rentals in the same area as we explained that we needed to stay close to our work. You emailed back that nothing would be in our price range. Since you had not reviewed our income in months at that point, how would you know what our price range was to reject us that way? Funny we were able to qualify for something more expensive than your place ever was. Furthermore, if you thought of us at that time as good tenants with no problems and reported us as always paying on time to MC Realty and that you would rent to us again (we have the notes they took on that phone interview-see it on the site) why would you not have helped us as a broker/realtor in this area instead of writing back 1 email blowing us off and then ignoring us after that? It leaves us to wonder what about us was a problem for you way before you ever got our notification of intent to sue you or posting by us of all the things you neglected to service in your lease with us on the walls in the unit on lease end prior to your walk through which you did not allow us to be present for. Would it be that we pushed for the maintenance you were supposed to do? Btw, Ms. Hamoui's license number is BK3547226 & is not right on Yelp. https://tenantabusedbybellatrae.weebly.com/

We were rental tenants for 2 years and several troubling things occurred during this time. 1) They…read moreactually had the audacity to "ask" if they could raise the rent in the middle of my lease term. 2) on move out you must watch them like a hawk because they will attempt to use your security deposit to pay for cleaning and upgrades (in violation of florida law). I was too lazy to sue them over $90 but it is nonetheless illegal. I would never do business with this shady firm ever again.

My husband and I had a wonderful experience selling our home with Jared's help. He made the whole…read moreprocess so much smoother for us and our house sold quickly. Jared was always very knowledgeable and always gave us great advice. He was always available for us whenever we had questions and he was very professional. I would recommend him to all of our friends.

Jared is very professional and very polite. One of the best experiences I've ever had. Took care…read moreof all of our needs and made the sale of our home and move of our family that much easier. He always keeps you in the loop on whats going on, and if you ever have questions he's there to answer. Definitely would recommend to anyone buying or selling a home. Thanks again!!

They like to steal your deposit money I left house perfect didn't use 2 bedrooms . We built our new…read morehome rented from them they definitely use people's hard earned security deposit. They kept about 40 percent for leaving the house with a very simple cleaning . I do not recommend this realty management company . Good luck with your security !!

If you're considering using this company, I'd highly advise looking elsewhere. You will not regret…read moreit. For starters a few of those in management positions, don't care about their customers or tenants and have poor attitudes. However, the attitudes can be tolerated when things go how they should. Let's start with all that went wrong with this company. Upon move in our carpets were dirty. We took pictures and emailed them to the the management team. During move out, they charged us for the carpets. When we moved in the vegetable door was broken in the fridge, we complained prior to moving in. Yet, they charged us for the fridge. That's not my biggest gripe with the company. It's how they handled the move out experience. 90 days prior to our lease expiring, I contacted them to see if our rent would rise. They said, they won't let us know, until 30 days prior because they need to do an inspection. The inspection happens, they raise the rent. My wife and I decide, we can find better housing for that price. I knew we were inside the 90 day window, so I wanted to make sure we would not be penalized. I called and spoke with the manager, I asked her if we would be penalized since we were inside the window. She said it's close enough, and we are around the holidays, no penalty would happen. We sent in our information to let them know we would not be renewing. We move out and months later we were slapped with a massive bill. A bill on top of the deposit we made. The most egregious item on the bill was them charging us for the next months rent because we broke the lease without enough notice. Despite me calling and asking AND emailing them as soon as we received the new rent rate. We sent them multiple letters, called multiple times, no return call. Like what company doesn't have the decency to call you and discuss this? One that is trying to pull one over on you. I send a big package to them with everything that has happened. No response. Fast forward four months and I am getting a call from a collections agency to pay FGC the rent they say that I owe. What a terrible experience. Imagine, if you treat your tenants like this, how you'll treat people who haven't done business with you. Please, I urge you, look elsewhere. You'll thank me later