I have used this company since 2023. They are always professional, contact you before they come ,…read moreand they are knowledgeable about their work and products. If you need a locksmith, this is the company to choose. They are so amazing!

Roger and his team are second to none! We actually had another company through our home owner…read morewarranty scheduled to help us but it was such a pain to coordinate. Found out rekey xpress was only a tiny bit more than the HOW. The service was phenomenal! I never had a company that explained what they were doing and accommodated our needs like them. The real deal!

The owners are cordial and attentive listeners to your questions. They have a clean and inviting…read moreplace of business. They are knowlegable, capable, and seem very trustworthy. Their prices are reasonable and they also warranty their work. I would definitely recommend this business.

This is a five-star company on Google so I gave them a call. I am so pleased that I did. The job…read morewas expertly completed in a snap. The service man was polite, professional, and compassionate. My husband had just passed and I was worried about my safety. He addressed my concerns and refused to take my money. This is a Godly man.

Moved into new home..mailbox key didn't work. Showed up when…read morethey said they would. Showed me I was at the wrong group of mailboxes. My key fit fine at the right one. Courteous and professional. Did not charge me anything!!!

I really like to use local, family owned businesses. This one is supposed to be Veteran owned so…read morewriting this review is really unpleasant. I moved to Conroe last year and needed a locksmith. It's getting more difficult to find an actual brick and mortar locksmith rather than an automated kiosk/machine. So I was happy to find one not too far from me. I've had to get keys cut, or locks re-keyed 4 times in the past year. 3 out of those 4 times James Brown Locksmith didn't do the job right. The last two times cost me a lot more than just what they charged me. #1 I needed some keys cut for my car. Regular keys that don't need programming. I try them all before I leave. None of them work. Not the end of the world. It happens, right? Go back inside and tell him. He looks upset and unhappy. He said it's going to take him awhile. I tell him it's no problem and to take his time. I walk next door to grab lunch and tell him not to rush. I come back an hour later and the keys are ready. The work, but not very well. They are OEM keys, not some cheap ones, so I know it's not the key. After a few days I'm annoyed that my new keys don't work smoothly. I get a wire brush and through a process of trial and error get both new keys working much better. I am not a professional locksmith and have never cut a key myself. #2 I need some door keys. They are just cheap Kwikset locks. They cut me 5 copies. They work well enough. I also bring two Toyota door lock cylinders in to get re-keyed for my son's car. $45 each. Not cheap, but I don't have the parts to do it myself and don't feel like spending an hour on YouTube figuring it out. #3 I bought my son an old Toyota that only had one key, and that key was not original. I order 3 keys from Toyota and bring them to James Brown for cutting. When I come back he complained about how hard the metal in the keys were. They were key blanks directly from Toyota so ...? Because of the lack of confidence his comment gave me, and from my prior experience with this same guy, I definitely test all 3 keys before I go. None of them will turn the ignition or unlock the doors. I bring them back inside. Once again he isn't happy and manages to convey the feeling that he is really irritated that he has to make working keys. No apology, etc. He does something to them and I try each one in the ignition. They work. Yay. I drive away thinking everything is okay. I drive to Houston, lock the car, and go into a store. When I come back out, I can't get into the car. None of the keys will unlock any of the doors! They will start it, but only if I can actually get inside. I call James Brown Locksmith and explain the situation. The guy who answers tells me that he is actually separate from the store location and to go see them. He can't help me. Every phone number I Google is the same one that I just called. I called AAA and get them to break into my car so I can go home an hour and a half later. I go to James Brown and I'm not really happy but not a Karen so I just explain the situation. No apology, nothing. They just take the keys and eventually get them to work. This is a 20+ year old Toyota with no chip, not a BMW. How hard is it? #4 Remember those car door lock cylinders back in #2? I finally got around to replacing the old ones on the car. I'm not a mechanic and it's hot, so it takes me awhile. I get it all put back together and guess what? THEY WONT UNLOCK! Please bear in mind that JAMES BROWN LOCKSMITH cut all the keys for this car as well as rekeyed the locks! I've had enough. I drive all the way to The Woodlands and get them done right, quickly, and it's not as expensive. Not only that, but the people there were actually pleasant when I walked through the door and not annoyed that they have to get out of their chair to get my keys! I really really tried with these guys. Mostly because I get a lot of keys cut and wanted a good working relationship. The guy that is always behind the counter has 0 personality and can't do the most basic task of a locksmith properly: cutting keys.

They came same day and quickly rekeyed thirteen locks…read moreAwesome! Will definitely use them for future lock work Highly recommend

Great business! Called up K&S while in a bind. I didn't want to have my vehicle towed so Chris…read moreresponded within the hour and had a new, dealership quality, fully functional key made and ready to go for my Tundra in no time. Professional services and great price to match! Will be using them for all future locksmith needs. Highly recommended!

These guys made a smart key and cut two emergency door keys with no physical keys to duplicate for…read morean Infiniti that I bought used. They charged a very reasonable Price and showed up when the said they would. It took some skill to be able to make a physical key with no existing key to Work off of. I would definitely use them again.

Wow - came out faster than we thought to our business. He called and said he could come out…read morequicker. Rekeyed our locks and made a bunch of keys on-site. He also tested each key and stamped them for us. Couldn't be happier. Great pricing, professional work.

We had a great experience getting our home rekeyed. Scheduling was quick and easy, the pricing was…read morevery affordable, and everything was completed efficiently. Mike was especially friendly, professional, and a pleasure to work with. The whole process was smooth from start to finish, and we really appreciated the excellent customer service. I would definitely recommend them to anyone needing locksmith services!

The shop had just what we needed, some difficult-to-find lock sets. I called first and they…read morechecked inventory to make sure it was in stock, and everything was handled very efficiently and courteously when I arrived to pick them up. I would recommend this shop !

Definitely would recommend Patriot Lock & Key! It was easy to schedule an appointment and they…read moreprovided clear communication. Russell went above and beyond this past week and we truly appreciate it. Leah and Brian C. (Houston, TX)

I work with a property management company and I have utilized the work with Patriot Lock & Key a…read morefew years now on many homes and homeowners association, pools and tennis courts and they have done a wonderful job for me. I typically deal with Edward and I can get answers to questions quickly they take care of our needs and send us detailed information from each job they go on. I would highly recommend this company.

We did not use hem, but daniel got back to us several times to offer help…read more He was helpful and tried to help us out. I will try Leader next in we se in need of locksmith service.

Thank goodness I found Leader Locksmith! It was almost midnight and I locked the door handle as I…read morewas rushing out, then realized I had left my entire set of keys in the house!!! At least I had my phone, so I searched for a 24 hour locksmith and found Leader. Fortunately one of the technicians, Red, lived close by and was here in about 10 minutes or less! It only took him a few seconds to get the handle unlocked and we were in! I have them saved in my contacts now!!!