Within a couple days I was connected with and worked with Chris initially to recieve an estimate…read morefor repairs. He was really nice, communicated well and even contacted me for an earlier available time than scheduled due to an opening in his schedule. He arrived on time and was thorough with his estimate, even giving me additional information on some things I hadn't noticed or realized would become a problem in the future. He provided repair options for those items as well. He was able to get the final project scheduled reasonably quickly, and they had pretty manageable financing options that fit my budget also. Ivan and Issac were assigned to the actual repairs. They contacted me the morning of and let me know the approximate time they'd arrive, and they arrived on time. There were no deviations from what their work plan was and what I had requested. They worked quickly and finished in about two hours, completing repairs to a small section of sidewalk in front of the house and to the concrete patio at the back of the house. At the end, they provided some additional information for the 5 year warranty, and what to be mindful of during the next 24 hours. Overall very painless process with very professional individuals. 10/10 would recommend at this point.

I requested my deposit back 10 days ago, when Groundworks didn't show up to do the work at my…read morehouse. I was told it took 7-10 days to get my money back. The self described general manager at 402 251 5603 was to give me updates on the status of my money. He has not communicated for 7 days. I had also asked the manager who came to my house 10 days ago to keep me updated. Non communication from Groundworks is what caused the initial problem. Now it's continuing. Is non communication with customers a standard policy? Please let me know where my money is? It's mine. Not yours.